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Chapters 1-6

by: Nicole Rossi

Chapters 1-6

Nicole Rossi
GPA 3.9

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Chapters 1-6 notes
Management Information Systems
Yide Shen
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Popular in Business, management

This 2 page Bundle was uploaded by Nicole Rossi on Friday January 22, 2016. The Bundle belongs to at Rowan University taught by Yide Shen in Fall 2015. Since its upload, it has received 21 views. For similar materials see Management Information Systems in Business, management at Rowan University.


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Date Created: 01/22/16
Chapter 1  Consequences of global competition to organizations: design and manufacture    materials that are carried out all over the world (Apple, Nike), companies are no longer limited. Information revolution  Knowledge worker: use ICT to create, acquire, process, synthesize, analyze and use information.  Skills include: strategic thinking (big picture), information literacy (find/use info),  communication and collaboration.     Functional structure: organization is divided into common functions or departments each of  which is responsible for a set of tasks.  Silo effect: when workers complete their task in their functional areas with “silos” overcoming it;  must shift from functional to process viewpoints.     Role of Enterprise Systems in organizations: execute the process, store and process, monitor the  performance Chapter 2  Evolution of Enterprises Systems: Mainframe (extremely complex database, expensive,  specialized OS and customer application, low scalability), Client Server Architecture (lower cost,  greater scalability, 3 tier client server, users expand  The Enterprise System Application Suite: Supply Chain (demand, forecasting, capacity, logistics  for materials), Supplier Relationship Management (manage monitor, establish), Product Life  Cycle Management (idea sourcing, project), Customer Relationship Management Types of Data in ES: Organizational Data ( reflect the design/structure, rarely change), Master  Data (key entities, data changes occasionally), Transaction Data (changes constantly) Best­of­breed applications: isolated to one process or part of a process, have evolved from  departmental applications (supply chain planning) Niche applications: specialized for an industry or function for retailers Chapter 3  FOB: Used in shipping to indicate that there is no charge to the buyer for goods placed on board a carrier at the point of shipment., purchase order  Three­way match: refers to a procedure used when processing an invoice received from a vendor  or supplier. The purpose of the three­way match is to avoid paying incorrect and perhaps  fraudulent invoices. purchase order, goods receipt, invoice Chapter 4  Backorder: when you don’t have enough in stock, sent at a later date  Two purposes of sales order: standardizes data across all customer PO’s. It contains all the  necessary data in a format that is best suited to the organization receiving the order. It creates an  internal record of the customer’s order that can be used to track progess.  Sell­from­stock vs. configure­to­order: involves fulfilling customer orders directly from the  company’s inventory of finished goods./ usually involves taking a standard or base model of a  product and then configuring it to meet the customer’s special needs by adding either special  options or add­on parts. Chapter 5     Assembling vs. manufacturing: involves taking a number of component materials, such as a  board, nuts, and bolts and putting them together to produce the desired finished product//involves  taking raw materials, and creating something from them.     Discrete vs. process manufacturing: furniture, computers, plates, cups// oil, gas     Make­to­stock vs. make­to­order: it maintains an inventory of something and then uses that  inventory to fill customers’ orders// produces goods only in response to direct customer orders   Bill of Material: identifies all the materials or parts needed to make one unit of a finished product.  Work Centers: the actual task of creating the product’s place  Product Routing: defines all the steps or operating necessary to create the product Production capacity: the number of skateboards the shop floor can produce in a specified amount  of time Chapter 6  The purpose of an inventory report and a stock requirement list: to know how much you  have/need   Two intra­company processes: Human Capital Management, Asset Management:  recruit=>employee on boarding=>performance management=>career=>employee  offboarding//acquire assets=>deploy assets=>maintain assets=>asset account=>retire/replace  assets


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