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MGT 06300 - 6
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This 2 page Bundle was uploaded by Nicole Rossi on Friday January 22, 2016. The Bundle belongs to at Rowan University taught by Yide Shen in Fall 2015. Since its upload, it has received 21 views. For similar materials see Management Information Systems in Business, management at Rowan University.
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Date Created: 01/22/16
Chapter 1 Consequences of global competition to organizations: design and manufacture materials that are carried out all over the world (Apple, Nike), companies are no longer limited. Information revolution Knowledge worker: use ICT to create, acquire, process, synthesize, analyze and use information. Skills include: strategic thinking (big picture), information literacy (find/use info), communication and collaboration. Functional structure: organization is divided into common functions or departments each of which is responsible for a set of tasks. Silo effect: when workers complete their task in their functional areas with “silos” overcoming it; must shift from functional to process viewpoints. Role of Enterprise Systems in organizations: execute the process, store and process, monitor the performance Chapter 2 Evolution of Enterprises Systems: Mainframe (extremely complex database, expensive, specialized OS and customer application, low scalability), Client Server Architecture (lower cost, greater scalability, 3 tier client server, users expand The Enterprise System Application Suite: Supply Chain (demand, forecasting, capacity, logistics for materials), Supplier Relationship Management (manage monitor, establish), Product Life Cycle Management (idea sourcing, project), Customer Relationship Management Types of Data in ES: Organizational Data ( reflect the design/structure, rarely change), Master Data (key entities, data changes occasionally), Transaction Data (changes constantly) Bestofbreed applications: isolated to one process or part of a process, have evolved from departmental applications (supply chain planning) Niche applications: specialized for an industry or function for retailers Chapter 3 FOB: Used in shipping to indicate that there is no charge to the buyer for goods placed on board a carrier at the point of shipment., purchase order Threeway match: refers to a procedure used when processing an invoice received from a vendor or supplier. The purpose of the threeway match is to avoid paying incorrect and perhaps fraudulent invoices. purchase order, goods receipt, invoice Chapter 4 Backorder: when you don’t have enough in stock, sent at a later date Two purposes of sales order: standardizes data across all customer PO’s. It contains all the necessary data in a format that is best suited to the organization receiving the order. It creates an internal record of the customer’s order that can be used to track progess. Sellfromstock vs. configuretoorder: involves fulfilling customer orders directly from the company’s inventory of finished goods./ usually involves taking a standard or base model of a product and then configuring it to meet the customer’s special needs by adding either special options or addon parts. Chapter 5 Assembling vs. manufacturing: involves taking a number of component materials, such as a board, nuts, and bolts and putting them together to produce the desired finished product//involves taking raw materials, and creating something from them. Discrete vs. process manufacturing: furniture, computers, plates, cups// oil, gas Maketostock vs. maketoorder: it maintains an inventory of something and then uses that inventory to fill customers’ orders// produces goods only in response to direct customer orders Bill of Material: identifies all the materials or parts needed to make one unit of a finished product. Work Centers: the actual task of creating the product’s place Product Routing: defines all the steps or operating necessary to create the product Production capacity: the number of skateboards the shop floor can produce in a specified amount of time Chapter 6 The purpose of an inventory report and a stock requirement list: to know how much you have/need Two intracompany processes: Human Capital Management, Asset Management: recruit=>employee on boarding=>performance management=>career=>employee offboarding//acquire assets=>deploy assets=>maintain assets=>asset account=>retire/replace assets
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