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Basic Speech Communication Final Exam Study Guides

by: Kaley Hicks

Basic Speech Communication Final Exam Study Guides COMM 10123

Marketplace > Texas Christian University > Communication Studies > COMM 10123 > Basic Speech Communication Final Exam Study Guides
Kaley Hicks
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Basic Speech Communication Final Exam Study Guide - includes important vocabulary, terms, and methods for applying the vocabulary that must be used on the test! I scored an A on every exam back in ...
Basic Speech Communication
Forsythe, Katherine Elizabeth/Finn, Amber
Study Guide
Basic Speech, Basic Speech Communication, communication, speech, Oral Communication, communication studies
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This 5 page Study Guide was uploaded by Kaley Hicks on Friday January 22, 2016. The Study Guide belongs to COMM 10123 at Texas Christian University taught by Forsythe, Katherine Elizabeth/Finn, Amber in Fall 2016. Since its upload, it has received 93 views. For similar materials see Basic Speech Communication in Communication Studies at Texas Christian University.

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Date Created: 01/22/16
Basic Speech Final Exam Study Guide: Chapter 2:  Understanding Cultures and Co-Cultures o Culture is not necessarily related to our ethnicity or nationality – culture is learned  Cultures Vary in their values: 10 values that are widely shared and similarly interpreted: o Power, Achievement, Hedonism (fun or pleasure), stimulation (novelty, excitement, challenge in life), self-direction, universalism (appreciating & caring about all people and nature), benevolence, tradition, conformity, security.  6 Ways Culture Affects Communication: o 1. Individualistic vs. Collectivistic o 2. Low-context vs. high context o 3, Low power distance vs. high power distance o 4. Masculine vs. feminine o 5. Monochromic vs. polychromic o 6. Uncertainty avoidance Chapter 7:  Forming and Maintaining Social Bonds o Attraction theory explains why individuals are drawn to others. o The process of forming most relationships begins with interpersonal attraction – the force that draws people together.  Physical Attraction, Social Attraction, and Task Attraction.  Four qualities that are powerful in sparking interpersonal attraction:  Appearance, proximity, complementary, and similarity  Theories About Why We Form Relationships: o 1. Attraction theory o 2. Uncertainty Reduction theory  Predicted Outcome value theory- when forming opinions about people we consider the merits of what we have learned about them. If we dislike information we learn, it can cause us to like them less. o 3. Social Exchange Theory  We seek to maintain relationships in which their benefits > costs  Comparison level: realistic expectation of what one wants & deserves from a relationship.  EX: You believe your neighbors should be friendly but should mind their own business.  Comparison level for alternatives: measures how much better or worse our relationship is than other options. o 4. Equity Theory – the best relationships are when our costs and benefits are equal to the others costs and benefits. o 5. Relational Maintenance Behaviors Theory- 5 Behaviors are used to maintain relationships:  Positivity, Openness, assurances, social networks, and sharing tasks  Revealing Ourselves in Relationships: Self-disclosure o Social Penetration Theory Chapter 8:  Intimate Relationships spark dialectical tensions: conflicts between two important but opposing relational needs or desires o Autonomy vs. Connection o Openness vs. Closedness o Predictability vs. Novelty  Stages of Relational Development: o 1. Initiating o 2. Experimenting o 3. Intensifying  Meet each other’s friends, share intimate information (fears, goals, & secrets), increase commitment to relationship (“You’re really important to me”) o 4. Integrating o 5. Bonding  Moving in together, getting engaged, having a commitment ceremony.  Four Behaviors that influence Satisfaction Within a Relationship o 1. Conflict  Validating Couples, Volatile Couples, Conflict-Avoiding Couples,& Hostile Couples o 2. How Privacy is handled  Communication Privacy Management (CPM) Theory: explains how people in relationships negotiate the tension between disclosing information and keeping it private. o 3. How Instrumental Communication is handled o 4. How Emotional Communication is handled  Mark Knapp’s 5 Stages Relationships Go Through When They’re Ending: o 1. Differentiating o 2. Circumscribing  Spend time apart, when together don’t talk about conflict o 3. Stagnating o 4. Avoiding o 5. Terminating  Types of Families: o Family of origin, family of procreation o nuclear family (married woman & man & biological children) o blended family (two adult partners raising children who are not biologically theirs) o Single-parent family- one adult raises children  Confirming Messages: o Descriptive: “There are a few opportunities for improvement in the yardwork you’ve done.” o Inquiry Orientation: “Why don’t we see if there’s a way we can both go to Stephanie’s soccer match?” o Spontaneity: “I’m planning a birthday party, want to come?” o Empathy: “I’m sorry you didn’t get the promotion you wanted at work; you must be so disappointed? o Equality: “You have a very nice way of responding to solicitors who come to our door; I’ve never thought of taking the approach you do. o Provisional: “What leads you to the opinion that Proposition 40 is unfair to families like ours? Is it possible that the source of your information is wrong?  Disconfirming Messages: o Evaluative: “That was the worst cutting job you’ve ever done.” o Control: “You can’t use the laptop right now, I’m using it.” o Neutrality: “Life’s unfair sometimes; better get used to it.” o Strategy: “Are you busy tomorrow?” o Superiority: “I can’t imagine why you organized our family vacation this way; you don’t know what you’re doing.” o Certainty: “You’re wrong.”  “Four Horsemen of the Apocalypse”: Warning signs for separation/relational dissolution: o Criticism  “You never care about my feelings” ; “You always have to be right” o Contempt  “You stupid idiot” o Defensiveness  “It’s not fair” ; “It’s not my fault” o Stonewalling  Strategies for Managing Dialectical Tensions o Denial – completely ignore one side of the dialectical tension o Disorientation- ending the relationship where the tension exists. o Alternation- going back and forth between the two sides of a tension  EX: one day acting to strengthen autonomy, other days acting to strengthen connection o Segmentation- Addressing one side of the tension in some segments and the other side in other segments  Rather than going back and forth as in alteration, in segmentation she addresses on side of the tension in some segments of her relationship and the other in other segments.  EX: Emphasizing connection by sharing emotional disclosures, emphasizing autonomy by keeping finances separate. o Balance- trying to find compromise between the tensions  EX: Disclosing some but not all feelings towards her partner. o Integration- developing behaviors that will satisfy both sides of a tension simultaneously.  Unlike balance, which focuses on compromising each desire, integration finds ways to satisfy both without compromising either.  EX: Spend time together while one watches TV and the other does crossword o Recalibration- reframing a tension so the contradiction between opposing needs disappears.  EX: Moira and Albee realize that autonomy and connection are both desirable. o Reaffirmation- embracing dialectical tensions as a normal part of life. Chapter 9:  Small groups are interdependent o Systems Theory: members of small groups are interdependent in the sense that each one affects and is affected by every other member in some way.  Small groups are cohesive o Task Cohesion (everyone is working towards the same objectives) o Social Cohesion (level of positive regard members have for one another)  Small groups have distinctive communication practices o Problem-solving communication: details of how tasks are accomplished o Role Communication: formal & informal roles each member has o Conscious-raising communication: strengths the group’s identity and the morale of its members. o Encounter Communication: describes the interpersonal interactions among members  Functions of small groups o Evaluate & Advice:  Focus Group-comprised of 6-10 consumers who may use & provide their feedback on a new product before it is available to the public. o Create Art & Ideas  Brainstorming Groups: small groups of people assembled to generate more innovative ways of thinking o Provide Service & Support  Support Groups o Promote Social Networking  Social networking groups: purpose is to meet new people; allow people to meet, communication, and get to know each other o Help Us Learn  Study Groups  5 Phases of Socialization in a small group: o 1) Antecedent Phase o 2) Anticipatory Phase o 3) Encounter Phase  Groups use their initial meeting to establish their mission and define their goals.  Then, assign roles and tasks.  Lastly, remind members of expectations for their behavior. o 4) Assimilation Phase o 5) Exit Phase Chapter 10:  Generating Ideas o Brainstorming o Nominal Group Technique o Ideawriting  Ways Groups Make Decisions o 1. Unanimous Consensus  Stalemate  False Consensus o 2. Majority Rule o 3. Minority Rule o 4. Expert Opinion o 5. Authority Rule  Leaders Enact Distinct Styles o Autocratic o Democratic o Laissez-Faire  Types of Power: o Reward Power: EX: your supervisor has power of you because he pays you o Coercive Power: EX: When you go to court the judge has power over you. o Referent Power: EX: You might work harder for a group leader you like than for one you dislike. o Legitimate Power: EX: The president of the united states has power over the cabinet o Expert Power: EX: In a chamber orchestra, the musicians follow the instructions of the conductor. o Informational Power  5 Major Strategies for Engaging in Conflict: o Competing o Avoiding o Collaborating o Compromising o Accommodating


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