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COM 105 Exam 4 Study guide, Dr. weber

by: Amber Daniels

COM 105 Exam 4 Study guide, Dr. weber COM 105 - 001

Amber Daniels
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Study Guide for Exam 4
Introduction to Communication Studies
David E Weber
Study Guide
uncw, Wilmington, communication studies, Dr. Weber, Exam 4
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This 9 page Study Guide was uploaded by Amber Daniels on Saturday January 30, 2016. The Study Guide belongs to COM 105 - 001 at University of North Carolina - Wilmington taught by David E Weber in Fall 2015. Since its upload, it has received 220 views. For similar materials see Introduction to Communication Studies in Communication Studies at University of North Carolina - Wilmington.


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Date Created: 01/30/16
COM 105 – STUDY GUIDE – Part one 1. A fundamental understanding of what communication is and involves: Basic Definition of Communication: Managing Mutual Responding Content results: Revolves around meaning Relationship results: When two humans manage mutual responding Phronimos- a person who takes appropriate action in the right way. A phronimos relates to communication by contributing to the morale and effectively balances the good and expedient. Tikkun Olam- Contributing to the repair of the world, participating in the tame of VUCA. V- Volatile: Nature and speed of change U- Uncertainty: Surprise reduce predictability C- Complex: Confusion following from an abundance of options A-Ambiguity UNCW department of communication studies COMMUNICATION not COMMUNICATION S 2.Core skills – Responsibly, intellectual, curiosity, collaboration, critical thinking and problem solving, praxis, confidence. Resilience and tenacity fit in to the core values under CONFIDENCE! -Tenacity is Stick to it ness -Resilience is elasticity (spring back into shape) 1) CULTURE DEFFINITON- a term for those habits of mind, heart and behavior that in deep, enduring ways – usually outside of awareness and conscious control – distinguish once collective from another, as indicated by the communication practices “insiders” Favor with one another RELATIONSHIP DEFFINITION – the connection constructed when two humans managed mutual responding 2) Wallace’s habits of ethical communication: - Search - Justice  Concerns fact vs. opinion - Transparency  Concerns motives - Respect for dissent Blooms Taxonomy of learning objectives in the cognitive domain - Creating or synthesizing = designing, originating, inventing - Evaluating = giving opinion, judging, defending Analyzing: diagnose, infer, categorize, compare and contrast ...break down into categories for inspection Applying: mapping fro what you know & Comprehend to giving or recognizing examples co mprehending: understanding, rephrasing, translating Lower order Recall: memorizing, regurgitating objectives -------------------------- Public Speaking: A COM major must develop competence in public speaking because it is a spoken language. It includes: An audience & speaker Also, the first human communication task to be formally and rigorously studied in the earliest centuries of our discipline. - In the Mediterranean region, about 3 millennia ago. WEBERS 5 UNBREAKABLE RULES OF PUBLIC SPEAKING 1) NEVER BORE YOUR AUDIENCE 2) Every choice must be purposeful a. To determine speech purpose, answer the following questions. - “What do I want the audience to get out of this speech?” - “How will I know they ‘got it?’ “ b. make choices to ensure that they “get it” 3) Rehearse and fine tune! 4) Compose a powerful opening and closing a. Plan and deliver an attention getting opener b. Plan and deliver a memorable closing 5) Mr. Silence is your friend a. Pause/ be willing to pause/ Pause purposefully b. When planning your remarks, build in opportunities to be silent c. Embrace opportunities to be silent that during your speech arise serendipitously. Definitions of rhetoric Aristotle definition of rhetoric- - observing all available means of persuasion. 1) Assembling- reflect, gather, assess, select 2) Organize – plan, design the expression of your ideas 3) Present- deliver or present your message. George Kennedys definition of rhetoric- -Using symbols to influence or change attitudes, beliefs or actions Donald Bryant’s definition of rhetoric- - Shaping ideas to people and people to ideas. THE FIVE CANNONS 1) WHAT TO SAY (inventions) 2) How to most effectively sequence it (arrangement) 3) Establish the desired atmosphere – link all choices, especially of language, to occasion (style) 4) Remember what you’ve planned (memory) 5) Package it all effectively (Delivery) The connection between the study of rhetoric and the study of communication today: The connection between the study of rhetoric and the study of communication is that Rhetoric is the teaching of practical, usually persuasive, communication. The influence and significance of communication depend on the methods chosen in conceiving, composing What is a rhetorical artifact and what are examples of rhetorical artifacts? A rhetorical artifact is the composition a rhetor presents (the speech is the first rhetorical artifact) Exxamples: a magazine, a documentary film, a costume, a TV show episode, a building, a tweet , a blogpost, a private utterance. The sophist was Isocrates, Platos, and aristotles Interpersonal Communication – two people who are managing mutual responding with one another. Only TWO The dividing line between communication and psychology is the observable, measurable communication practices and “accomplishments” (I.e. Results of using certain communication practices) CONTINUUM OF HUMAN RELATIONSHIPS Instrumental – ex. Taxi Driver Interpersonal – Close/intimate relationship Relational tensions 1. Expressive and protective a. How much/little self disclosure? b. “keep Secrets” vs. “Share Information” 2. Autonomy and Enmeshment a. How much/little interdependence? b. Independence vs. dependence 3. Novelty and predictability a. How much/little change in our patterns? b. Interrupt vs. Maintain To NEGOTIATE tensions you must construct a relationship with your partners. Research Methods The four stages of Primary research 1. Preparation 2. Engagement 3. Reflection and analysis 4. Expression CURIOSITY is the pre-game step. Scholarly ways of knowing- -Systematic, Ordered..must be learned/studied -Province of, and privileged in, academic contexts -Characteristics -methodoligical..designed to facilitate thinking past biases -Question orientened…conditions, events, actions, choices that require explanation..formulate question, methodogically develop answer. - Self- critical..Seek dissent, favor skepticism, disapprove ones own conclusions, your own best critic. Solipsism is NOT a scholarly way of knowing. An argument is a thoughtful, wll constructed, cogently articulated expressions of ideas, designed to influence thought, feeling or action, in response to a RHETORICAL SITUATION. The three appeals are 1. Pathos 2. Logos 3. Ethos The two main parts of an argument are 1. Claim 2. Reasoning a. Data b. Warrant To use a medium is to “mediate” human communication... To mediate human communication is to transform the spoken word To NEGOTIATE tensions you must construct a relationship with your partners. Research Methods Creativity - Dreams…….New ideas/Designs.approaches - New Relationships -New Agreements and Understandings…New frames - New and original connections b/t or among people (“re-structuring”) Balancing -“a working out of the tension between creativity and constraint” - asking questions – may drive members one way OR the other - possibilities ..OR…reminding associates of commitments - Balancing = Negotiating Constraint -Laws, rules, procedures,policies, norms - “received wisdom,” “Conventional Wisdom” -“ that’s the way weve always done it” Definition of an organization - A process by which a lot of people manage mutual responding in such a way that they balance “Creativity” and “Constraint” while they pursue collective and individual goals. NOT A THING Biggest mistakes when studying organizational communication 1. Organizational communication is not the same thing as - Organizing your desk drawers or a closet - Becoming a more “Organized person” 2. Organizational COM IS NOT the same thing as - Business Administration - Industrial Psychology 3. Framing Communication as a possession an organization HAS or DOESN’T HAVE: - “ We need more communication around here” - “one thing we’re never short on, and that’s communication” 4. Equating an organization to a MACHINE and Framing communication as a “gear” or “Part” of that machine - “we have to fix our communication, b/c its not working” - “Everything is working well for us, except our communication” BIGGEST MISTAKE YOU CAN MAKE Framing communication as a condition or phenomenon that can be “good” or “bad”: Ex: “our communication with our vendors is bad.” “around here, we don’t communicate very well with one another.” Why do we call them “Mistakes?” Basic concepts for defining communication 1. Process  they frame communication as a material object. (i.e. A thing)  good/bad frames com as a phenomenon as static and concrete  ALL of those mistakes are separate communication from organization  they are NOT the vocab a communication specialist uses The four dimensions of a group environment - The DECISION dimension  motivate and launch  support and follow ”Dominance/ non-dominance” - The PEOPLE dimension  outgoing (talkative)  reserved (reflective)  “extroversion/introversion” - The PACE dimension  reflect, then act   act, then reflect  “patience/impatience” - The PATTERN Dimension  adhere to  depart from  Conformity/ non-conformity Characteristics of a group 1. It’s a collective (3+) humans 2. Necessary, intentional interaction 3. Shared Behavioral Standards 4. Shared identity (“we”-Ness”) 5. USUALLY: element of larger collective The best group member is the one who can recognize & provide whatever the group needs at a particular time – Trenholm, 2011 Edition, P.176 Team= Kind of group -Not all groups are teams -Effective teams exhibit characteristics of groups plus: - Clear, elevating and uplifting goal…  Actionable and controllable, not merely aspirational -unified commitment….indicated by communication choices -all hands subscribe to shared standards of excellence -collaborative climate -principled leadership • 3 – 8 people • high standards of excellence What Communication Specialists Pay Attention To  Know the meaning of the statement that a communication specialist “observes and reflects on the factors that construct a given interaction, or set of interactions; takes note of the communication practices performed by one person, or others, during that interaction; and possibly may recommend how to refine those communication practices (i.e., issues ‘strengths and deltas’).”  Know what context means  Know the “4 F’s”  Know the meaning of the following statement: A context is “constructed” when the communication practices it “contains” are performed.  Know what acculturation means and the three types of learning by which it results. Context: Four F’s  –  What is the context of this interaction? • context frame ... so: FRAME  –  Who’s interacting? • Who are the “folks” ... so: FOLKS  –  What are they accomplishing (or: constructing”) . . .  –  . . . and how specifically are they accomplishing it? • to accomplish/construct to forge ... so: FORGE (what, how)  –  What futures are they opening up or closing down for themselves? • FUTURES The 4 F’s • Frame • Folks • forge (what, how) • futures


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