Management 371 Exam 1 Study Guide
Management 371 Exam 1 Study Guide MGMT 371
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This 6 page Study Guide was uploaded by Katie Rosen on Tuesday February 9, 2016. The Study Guide belongs to MGMT 371 at University of South Carolina taught by Mcfarland in Spring 2016. Since its upload, it has received 221 views. For similar materials see Principles of Management in Business at University of South Carolina.
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Date Created: 02/09/16
Management 371 Exam 1 Study Guide 1. Which of the following do managers not do? a. Plan b. Organize c. Lead d. Execute 2. Horizontal managers: a. Have different amounts of power b. Have the same amount of power but fulfill different responsibilities and duties c. Have the same amount of power d. Have different amounts of power but fulfill the same responsibilities and duties 3. When the managers at Chipotle make the decision to release a “free burrito” coupon as damage control after the e coli outbreak they are: a. Planning b. Organizing c. Leading d. Controlling 4. Problems within the finance industry in 2009 have been attributed to a breakdown in which managerial function? a. Controlling b. Leading c. Organizing d. Planning 5. The first lady of management is: a. Maxine Weber b. Anne Adams c. Lillian Gilbreth d. Kathleen Simon 6. The practice of conducting business according to both local and global considerations is a. Localization b. Globalization c. Organizing d. Planning 7. Billy thinks his employees are lazy and without his direction, guidance, and potential punishments they would not put forth effort in the workplace. Billy is which kind of manager? a. Theory X manager b. Theory Y manager c. Theory Z manager d. Theory W manager 8. Which of the following is not a perspective of management? a. Classical b. Traditional c. Humanistic d. Quantitative 9. Which of the following is a con of the classical perspective? a. Not everyone gets equal treatment b. If one person leave the organization can’t continue c. No one knows the rules d. Limits personal liberty 10. Brett has learned that an organizational structure that is effective for one company may be ineffective for a different company.This concept reflects which of the following? a. Classical perspective b. Humanistic perspective c. Contingency view d. System thinking 11. The individuals in the environment that help sell goods and services to customers are: a. Competitiors b. Suppliers c. Customers d. Employees 12. A local restaurant is known for great burgers, they get their meat from local companies, vegetables from a farm in Charleston, and import their supplies such as napkins, plasticware, etc. from a company in Asia. These relationships emphasize which dimension of the companies task environment? a. Suppliers b. Customers c. Competitors d. Labor market 13. Management ideas trace their roots to historical perspectives but new ideas are continuously arising to meet changing needs. The shelf life of trends is decreasing constantly and it is currently: a. One year b. Two years c. Three years d. Four years 14. Which of the following management perspectives was initiated and prompted by the Hawthorne studies? a. Classical b. Humanistic c. Quantitative d. Qualitative 15. People available for hire are: a. Labor Market b. Suppliers c. Competitors d. Customers 16. The set of key values, beliefs, understandings, and norms that members of an organization share make up a. Economic culture b. Organizational culture c. Business culture d. Corporate culture 18. Most pharmaceutical companies dispense drugs that have been tested on rodents, while Pharmaceutical company A raises awareness of this (which they believe to be cruel and inhumane) they also work to promote their company because they don’t test drugs on rodents. Pharmaceutical company A can be considered: a. A government organization b. Whistleblower c. Pressure group d. Sustainable organization 19. Which of the following is not one of the determining factors of international environments a. Economics b. Socially c. LegalPolitical d. Sociocultural 20. Kelly, an American expatriate working in Japan, tends to use communication primarily to build business networking. She feels that business is more important than social relationships. Kelly is shocked that her business associates in Japan do not share the same views. Based on this information, Kelly most likely grew up in what type of culture? a. Humanoriented b. Passive c. Assertive d. Lowcontext 21. When an individual carries a cultural attitude that places their own culture on a pedestal they are demonstrating: a. Ethnocentrism b. Polycentrism c. Geocentrism d. Technocentrism 22. Samantha has a very low tolerance for the unstructured, the unclear, and the unpredictable. She frequently seeks orderliness in her daily routine. Samantha is best described as having: a. High uncertainty avoidance b. Low uncertainty avoidance c. High degree of individualism d. Low degree of individualism 23. According to the book's model for judging corporate social performance, social responsibility is divided into what four sections? a. Discretionary, legal, economic, and ethical b. Ethical, legal, technical, and rational c. Mandatory, technical, discretionary, and economic d. Legal, mandatory, economic, and ethical 24. A(n)____________ arises in a situation concerning right or wrong when values are in conflict a. Ethical breach b. Moral dilemma c. Ethical dilemma d. Moral breach 25. When someone’s personal interest influence or may appear to influence his or her duties they are experiencing a: a. Conflict of interest b. Intervention c. Unethical request from authority figure d. Sacrifice of personal values 26. Which type of small business owners thrive on the challenges of building a larger, more profitable business? a. Idealists b. Optimizers c. Hard Workers d. Jugglers 27. Entrepreneurship has generated ___ of new jobs over the last 15 years a. 62 b. 94 c. 98 d. 64 28. An unincorporated business owned by an individual for profit is a a. Partnership b. Sole proprietorship c. Corporation d. Company 29. ________ provide resources to entrepreneurs such as office space, support services, and management and legal advice a. Franchising b. Business incubators c. Business plans d. Legal structures 30. Before opening your own business you write a report detailing the specifics of your ideas and future business operations. This report is called: a. A SWOT analysis b. Financial plan c. Legal structure d. Business plan 31. Employee disclosure of illegal, immoral, or illegitimate practices is: a. Code of ethics b. Ethical structures c. Whistleblowing d. Pressure group 32. _____ fall between _____ and _____ a. Ethics; Law; Free Choice b. Free Choice; Law: Ethics c. Law; Free Choice; Ethics d. Ethics; Free Choice; Law 33. Ethics are a a. Legal standard b. Social standard c. Personal standard d. Political standard ANSWERS: 1. d 2. b 3. a 4. a 5. c 6. b 7. a 8. b 9. d 10. c 11. d 12. a 13. c 14. b 15. a 16. d 17. c 18. c 19. b 20. d 21. a 22. a 23. a 24. c 25. a 26. c 27. d 28. b 29. b 30. d 31. c 32. a 33. b
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