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Communication Theory

by: madisonhill

Communication Theory COMM 20223

GPA 3.65

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Study guide.. note style so each chapter tests on is in a new tab (ch. 3,6,22) and ch. 4 printout
Communication Theory
Paul Witt
Study Guide
Communication Studyguide test TCU
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This 7 page Study Guide was uploaded by madisonhill on Monday February 15, 2016. The Study Guide belongs to COMM 20223 at Texas Christian University taught by Paul Witt in Fall 2016. Since its upload, it has received 39 views.


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Date Created: 02/15/16
Comm. Theory Exam #2 Study Guide (ch. 3,6,22) 02/16/2016 ▯ Chapter 3 standards to evaluate theories ▯ ▯ Weighing the words ▯ ▯ Differences in ways of knowing, views of human nature, values, goals of theory building, and research methods seem to ensure tension and misunderstanding between objective and interpretive theorists ▯ WHAT MAKES AN OBJECTIVE THEORY GOOD? #1: Explains interactions #2: Predicts patters #3: Relatively simple #4: Testable hypothesis #5: Contribute to my communication competence (cc) ▯  Scientific standard #1: Explains interactions o The reason something happened becomes as important as the fact that it does o A good social science theory  describes the process  focuses on what’s crucial  helps us ignore that which makes little difference  explains why ▯  Scientific standard #2: Predicts patterns o Prediction only possibly with things we can see, hear, touch, smell, or taste over and over again ▯  Scientific standard #3: Simple o William of Occam – “shave off” what’s unimportant o Rule of Parsimony (Occam’s razor)  Given 2 explanations we should accept the simpler one  Scientific standard #4: testable o “Falsifiability”  Can be tested to be disproved  Karl Popper – believed it was the defining feature of scientific theory ▯ ▯ ▯ WHAT MAKES AN INTERPRETIVE/CRITICAL THEORY GOOD? #1: New understanding of people o good when it offers fresh new insight #2: Brings values into the open #3: Aesthetic appeal (good lang., creativity, colorful .ect) o clarity & artistry  Can be the  artists  analyst  audience  advocate #4: Community of agreement (more about how people react) o Acceptance or rejection can verify or vilify #5: Contributes to my communication competence ▯ ▯ Information Theory  Scientific perspective  Cybernetic tradition ▯ (Ch. 4 printout) ▯ ▯ Claude Shannon + Warren Weaver = Source-channel-receiver model ▯ -(mathematical theory ▯ of signal transmission) ▯ - father of info science ▯ - father of comm. theory ▯ ▯ Communication as a transmissive process ▯ ( 1 way source to send a message to a destination) ▯ ▯ Tenet #1  Information o Data bits that reduce uncertainty o How much info a message contains is measured by the extent it combats entropy (randomness) o The less predictable a message, the more info it carries ▯ ▯ Tenet #2  Entropy o Signal deterioration due to entropy (things/signals that drop out) o If left to itself, a closed system will deteriorate from order to disorder (chaos) ▯ ▯ Tenet #3  Noise o Interference  signal can get COVERED UP  entropy (dropping)  signal can get ADDED TO ▯ ▯ Tenet #4  Redundancy o = the solution to noise + deterioration ▯ ▯ *look at:  channel capacity o channel capacity = info + Noise^6  cloze procedure  Norbert wiener o MIT scientists o Introduced FEEDBACK into the model  Developed anti-aircraft firing system  Says feedback systems need to be slightly dampened so they aren’t oversensitive o Coined CYBERNETICS o 1 to see computers as offering great promise to the human race BUT also feared they would be used to control people by those in power  Noise vs. deterioration  Clozentropy o Darnell o Fill-in-the-blanks procedure to predict nd  Competency in English as 2 language  Spot potential group nonconformists ▯ Pearce and Cronen ▯ Communication as a constitutive process ▯ Interpretive (with critical edges) ▯ Phenomenological tradition ▯ ▯ Coordinated management of meaning  The idea that 2 people come together to create meaning ▯ ▯ 4 Tenets: ▯ Tenet #1  Social constructionism o Our communication creates our social worlds  What you saw about your spouse (or someone else) for good or bad, shapes the way you think, feel, and act ▯ ▯ Tenet #2  We tell what we think (stories told) We live among people who think differently (stories lived)  Stories are lived in coordination  Stories told (that are the same/ match up) have coherence  They say you should be able to live in coordination with others civilly, even if you don’t like each other ▯ ▯ Tenet #3  We have to live in the social worlds that we create/make o Bifurcation point  “fork in the road” ▯ ▯ Tenet #4  We create better social worlds through: o Mindfulness o Dialogue  Speak in a way that makes it easy to listen, b/w 2 ppl ▯ ▯ Take the toxin out of our talk. Engage in empathy Three aspects to expressing empathy 1. (cognitive empathy) “I hear you”  the person needs to feel heard 2. (Affective empathy) “I understand how you feel”  identify with them emotionally/relate 2. (Behavioral empathy) “I may disagree, but lets be friends anyways”  Act/ do something to help ▯ ▯ LUUUUTT Model  Lived stories o What we actually did/are doing  Unknown stories o Information that’s missing  Untold stories o What we choose not to say  Unheard stories o What we say that isn’t heard/acknowledges  Untellable stories o Stories that are forbidden too painful to tell  story Telling o the manner in which we communicate  stories Told o what we say we are doing


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