Study Guide for Exam 1
Study Guide for Exam 1 COMM 1020
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This 2 page Study Guide was uploaded by Madeleine Martin on Tuesday February 16, 2016. The Study Guide belongs to COMM 1020 at University of Colorado Colorado Springs taught by Marguerite Cantu in Spring 2016. Since its upload, it has received 33 views. For similar materials see Interpersonal Communication in Communication Studies at University of Colorado Colorado Springs.
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Date Created: 02/16/16
Study Guide for Interpersonal Communications Exam 1 Nature of Communication Interpersonal Communication takes place between two or more people. Encoding-the message you are sending Decoding-the message they receive Metacommunication-communicating about communication Impersonal communication-focused only on goals Personal communication-deeper understanding, not surface level Civility-how you speak to someone, being civil Four principals- o Transactional-have a relationship with subject, face to face, simultaneous communication, bring life experiences to the table o Irreversible-cannot take things back o Ongoing-communication doesn’t end o Inevitable-you are always communicating The Self Self-concept-developed via interactionalism, Pygmalion effect, social comparison o Self-image-roles, personality traits, physical characteristics o Self-esteem-how I feel about my self-image Self-disclosure-voluntary, intentional, revealing personal information, pivotal relationships, relates to taking risks Johari window- o Open-known to self and others o Blind-things others knows about me but I don’t know o Hidden-known to self, not to others o Unknown-unknown to both self and others Self-fulfilling prophecy-expectations, self-made predictions, we behave to reinforce prophecy Perception Process o Stage one-selection/sensory stimulation o Stage two-organization of stimuli o Stage three-interpretation and evaluation Schemas-mental templates that allow us to organize and categorize Theories of perceiving people- o Implicit personality-expectations that traits go together, ex. Tall, dark, and handsome o Perceptual accentuation-tendency to perceive what we expect and want to perceive o Self-fulfilling prophecy-tendency to believe what others think of us o Primary and regency- Primary-Tendency for first impressions to be influenced by later impressions Regency-Tendency for later impressions to override first impressions o Consistency-tendency for perceptions to be influenced by expectations of consistent or balanced behaviors o Attribution-attributing causality to behavior of self and others Emotions Feeling we experience that significantly affect how we communicate with others o Facilitative emotions- effective functioning o Deductive emotions-detract from effective functioning Managing emotions o Neutral static-can’t think when emotionally upset o Mindfulness-thinking about how you’re feeling Expressing-disconfirmation: communication that fails to validate others, ignoring, not acknowledging, refusing to accept opinions. Disconfirmation Boundaries-emotional, sexual, relational, spiritual Boundary violations-disconfirming messages, inappropriate touching, personal questions, attempting to control thoughts and feelings Communication Behaviors Communication apprehension-level of fear or anxiety associated with real or anticipated communication (as a trait is can be debilitating, as a state/situational occurrence it can be uncomfortable but passes) Submissive/non-assertive-putting others first at your expense, afraid others won’t like you if you disagree, feeling guilty if you say “no”, (lose/lose) Aggressive-putting self before others, demanding, may be physically or verbally abusive, (win/lose) Assertive-taking care of both self and others, confident without being overbearing, pride in the things you do, (win, win)
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