Study Guide 3
Study Guide 3 MGMT 300
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This 2 page Study Guide was uploaded by Eric LaPree on Tuesday April 26, 2016. The Study Guide belongs to MGMT 300 at University of North Dakota taught by Nikolaus Butz in Spring 2016. Since its upload, it has received 16 views. For similar materials see Principles of Management in Business, management at University of North Dakota.
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Date Created: 04/26/16
Group – Two or more freely acting individuals who share collective norms, collective goals ha a common identity. Team – Small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable. Key Terms from 4/7 Cooperating – A process in which efforts are systematically integrated to achieve a collective objective. Cooperating – A process in which efforts are systematically integrated to achieve a collective objective. Cohesiveness Tendency for a group to stick together. Team culture The belief that more can get done in a group than individually. Management – Guiding employees to complete their various roles and tasks. Leadership – The ability to influence employees to voluntarily pursue organizational goals. Managerial Leadership – The process of influencing others to understand and agree about what needs to be done and the process of facilitating individual and collective efforts to accomplish shared objectives. Authority – The right to perform or command that comes with a given job. Power – The extent to which a person is able to influence others so they respond to orders. Readiness – The extent to which a follower possesses the ability, skills, and willingness to complete a task. Communication The transfer of information and understanding from person to person. Communication barrier Anything interfering with accurate communication between 2 people. Semantics The study and meaning of words. Jargon Terminology specific to a particular profession or group. Buzzwords Words designed to impress rather than inform. Linguistic style A person’s characteristic speaking patterns. Multicommunicating – represents the use of technology to participate in several interactions at the same time Telepresence technology – Highdefinition videoconference systems that simulate facetoface meetings between users. Telecommuting – Doing work that is generally performed in the office at home using a variety of information technology. Teleworking (virtual office) – Term to replace telecommuting because it encompasses not just working from home but from anywhere. Name migration – When a company sells its customer list to another company. Identity theft – Thieves hijack your name and identity and use your good credit rating to get cash or buy things.
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