New User Special Price Expires in

Let's log you in.

Sign in with Facebook


Don't have a StudySoup account? Create one here!


Create a StudySoup account

Be part of our community, it's free to join!

Sign up with Facebook


Create your account
By creating an account you agree to StudySoup's terms and conditions and privacy policy

Already have a StudySoup account? Login here

Human Communication, Speech 1000 Exam 1 Study Guide

by: Nisha Esmail

Human Communication, Speech 1000 Exam 1 Study Guide Speech 1000

Marketplace > Georgia State University > Communication Studies > Speech 1000 > Human Communication Speech 1000 Exam 1 Study Guide
Nisha Esmail
GPA 3.89

Preview These Notes for FREE

Get a free preview of these Notes, just enter your email below.

Unlock Preview
Unlock Preview

Preview these materials now for free

Why put in your email? Get access to more of this material and other relevant free materials for your school

View Preview

About this Document

Study Guide for Exam 1 Speech 1000
Human Communication
Cliff Lorick
Study Guide
50 ?




Popular in Human Communication

Popular in Communication Studies

This 9 page Study Guide was uploaded by Nisha Esmail on Monday May 16, 2016. The Study Guide belongs to Speech 1000 at Georgia State University taught by Cliff Lorick in Spring 2016. Since its upload, it has received 13 views. For similar materials see Human Communication in Communication Studies at Georgia State University.

Similar to Speech 1000 at GSU

Popular in Communication Studies


Reviews for Human Communication, Speech 1000 Exam 1 Study Guide


Report this Material


What is Karma?


Karma is the currency of StudySoup.

You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!

Date Created: 05/16/16
Speech 1000 – Exam One Study Guide This study guide is NOT exhaustive. It provides the big take- aways from each chapter, which you should focus extra attention on while studying. This does NOT mean that everything else in the chapters is unimportant! How you should study for the exam: 1. Learn the key terms from each chapter (you may want to use flash cards). Key terms are ALWAYS fair game on exams. 2. Complete the Course Compass activities for each chapter. Similar questions may (wink wink) show up on exams. 3. Review the chapter summaries. If there is a concept covered there that is unfamiliar, go back to the chapter. 4. Be especially sure that you understand the concepts listed under each chapter below. 5. Your classmates are a great resource—studying together is encouraged. Chapter One – “Human Communication”  Five basic forms of communication and what distinguishes them from one another  Intrapersonal – with self (I’m tired today)  Interpersonal – conversations with people, one on one, balance  Small Group – 3-10 people (group project, study group)  Public – 1-10+ people, speaker has power or audience can have power  Mass – article, radio, phone address, speaker is not in place of audience  Five general purposes of communication  To discover - ask questions, learn  To relate – form relationships: friends, family (social creatures)  To help – aid other people, not all about ones self  To persuade – to get what we want  To play – flirt, tell stories, ourselves + others happy  Elements of communication  Basic model of communication and its components (and definition of comm.)  Communication – occurs when 1 or more persons send/receive messages that are distorted by noise and occur within a contect that have some effect and provide some opportunity for feedback  David Berlo’s Model Message feedforward-way its set up sender receiver encode channel decode (extremely important bc miscommunication) noise feedback  Principles of communication (understand them and identify/provide examples)  Package of signals – encoding/decoding  Process of adjustment – have patience to speaker’s style, able to mold  Content & relationship dimensions – how and who you are talking to and what you say  Ambiguous – goal is to reduce ambiguity (not clear, confusing)  Complimentary/symmetrical transactions – similar conversation styles  Inevitable, irreversible, unrepeatable – going to happen, can’t take it back, different content once repeated  Communication as transactional  It is back and forth, other person has to be engaged Chapter Two – “Language Development”  Be able to distinguish animal communication from human communication  Identify and explain the factors of communicative competence (language structure)  Ability to change thoughts into words  Choose words, arguments based on who youre in conversation with (communication within context)  Linguistic competence – movement of thought into words for people to understand  Semantic – understanding particular words we choose and why we choose them  Metalinguistic awareness – ability to form sentences, syntax, etc (language as an object)  Syntax – rules in which sentences are made  Morphology – minimal units that carry meaning  Pragmatics – social understanding of language   Components of an experiment  Hypothesis  Experimental group  Independent/dependent values  Randomization  standardization Chapter Three – “Nonverbal Communication”  Functions of nonverbals  What can they do? (6 things)  Accentuate – raising voice  Compliment – saying yes while thumbs up  Contradict – saying yes while nodding no  Regulate – lean forward, hand movements  Repeat – saying yes then nodding yes  Substitute – nodding yes  How do we use them? (Think of examples)  Impression management – showing confidence, likeability, attractiveness, credibility  Defines relationships – holding hands  Structure interaction – eye contact, how close you stand next to someone, turn-taking, smiling  Influence – dressing to fit in  Emotion regulation –  Ten channels of nonverbal communication o  Understand how each channel is used o  Be sure to understand the technical terms (e.g. haptics for touch)  What do we communicate through each channel and how?  Body  Kinesics – face body movement  Emblems – stands for something verbally that can be said verbally  Illustrators –  Affect Display – controlling bodily and way we appear through emotion  Regulators – things we do that control emotion (twirling hair)  Adaptors – pointing while talking  Attractiveness –  Facial Expressions  8 Emotions  Eyes  Eye contact  Visual dominance – staring  Civil inattention – ignoring someone in a situation, looking away (ignoring when asked for money)  Space – Proxemics  Intimate – 0-18 inches  Personal – 18”-4 feet  Social – 4’-12’  Public – 12’ >25’  Territoriality - relationship with space o Primary – something you own (phone) o Secondary – something associated with you (room) o Public – open to anyone (bathroom)  Artifactual – communication through objects  Tattoos, gifts, writing, stickers, brands  Touch (Haptics)  Shows you trust them  Can be negative (punch)  Kissing, hi5  Paralanguage  Vocab but non verbal  Stuttering, elevated volume, grunt  Silence  Time  When/date you are at  Smell  Memory, good or bad  Culturally-bound nature of nonverbal  There are multiple ways of viewing this, ^ is just our Western view of looking at it Chapter Four – “Interpersonal Communication”  Stages of relationship development  Contact – meeting them  Involvement – get to know them  Intimacy – comfortableness  Deterioration – falling apart  Repair – voice intra problems to inter issues  Dissolution – back to public relation  Be able to explain and apply:  Attraction Theory  similar to oneself, looks, etc. commonality is not same as being good for you  Social Penetration Theory  Peeling the onion  Equity Theory – focused on both  Maximizing both equally  Social Exchange Theory – focused on individual  Cost benefit analysis  Relationship Dialectics  Closeness/openness  Autonomy v connection  Novelty v predictability Chapter Five – “Conflict”  Define conflict (four elements)  Expressed struggle  At least 2 interdependent people  Perception of incompatibility  Attempting to achieve a goal  Why are ALL four elements necessary?    Three categories of conflict  Pseudo conflict - misunderstanding  Simple conflict – difference of goals, real differences  Ego conflict – proudness, refusing to give in  What distinguishes them?  o How do we move between stages?   Stages of conflict   Power in relationships  Types of power (where it comes from)  Interpersonal – ability to motivate others  Dependent Relationship – A > B  Legitimate Power – position or place (king)  Referent Power – charisma (self or who they are, celebrity)  Expert Power – knowledge and/or experience (doctor)  Reward Power – satisfying needs  Coercive Power – by force (army)   Conflict management styles  Avoidance –low self low others  Accommodation – gives into demands, low self high others  Competition – high self low others (win-lose)  Compromise – moderate self, moderate others (both give up something)  Collaboration – high self high others (win win) Chapter Six – “Intercultural Communication”  Hall’s Taxonomy  Understand what distinguishes high and low context cultures  High context  What isn’t said (body language)  Group focused  Time is flued  Low context  Mean what is said (direct statements  Self focused  Time = $$$$  Hofstede’s Taxonomy  Understand each dimension on the taxonomy and what the difference between high and low on each dimension means  Power Distance – power to which institutional power should be separated from others  High PD  Don’t challenge authority  Everyone has their place  Low PD  Questioning  Reducing hierarchy  Uncertainty Avoidance – degree to which culture is okay with uncertainty or vagueness  High UA  Resistant to change  Low UA  Conflict/competition are good  Individual vs. Collective  Individual – focus on self  Collective – sacrifice self for group  Masculinity vs. Femininity  Masculine – achievement/competition  Feminine – cooperation  Long vs. Short Time Orientation  Long term – values persistence and thriftiness  Short Term – focus on quick results  Indulgence vs. Restraint  Indulgence – pleasure, consumption  Restraint – discipline  Monumentalism vs. Self-Effacement  Monumentalism – who we make statues for and to the past  Self Effacement – looking to change and future


Buy Material

Are you sure you want to buy this material for

50 Karma

Buy Material

BOOM! Enjoy Your Free Notes!

We've added these Notes to your profile, click here to view them now.


You're already Subscribed!

Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'

Why people love StudySoup

Jim McGreen Ohio University

"Knowing I can count on the Elite Notetaker in my class allows me to focus on what the professor is saying instead of just scribbling notes the whole time and falling behind."

Janice Dongeun University of Washington

"I used the money I made selling my notes & study guides to pay for spring break in Olympia, Washington...which was Sweet!"

Bentley McCaw University of Florida

"I was shooting for a perfect 4.0 GPA this semester. Having StudySoup as a study aid was critical to helping me achieve my goal...and I nailed it!"


"Their 'Elite Notetakers' are making over $1,200/month in sales by creating high quality content that helps their classmates in a time of need."

Become an Elite Notetaker and start selling your notes online!

Refund Policy


All subscriptions to StudySoup are paid in full at the time of subscribing. To change your credit card information or to cancel your subscription, go to "Edit Settings". All credit card information will be available there. If you should decide to cancel your subscription, it will continue to be valid until the next payment period, as all payments for the current period were made in advance. For special circumstances, please email


StudySoup has more than 1 million course-specific study resources to help students study smarter. If you’re having trouble finding what you’re looking for, our customer support team can help you find what you need! Feel free to contact them here:

Recurring Subscriptions: If you have canceled your recurring subscription on the day of renewal and have not downloaded any documents, you may request a refund by submitting an email to

Satisfaction Guarantee: If you’re not satisfied with your subscription, you can contact us for further help. Contact must be made within 3 business days of your subscription purchase and your refund request will be subject for review.

Please Note: Refunds can never be provided more than 30 days after the initial purchase date regardless of your activity on the site.