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Comm 100 Test 1

by: Emilee Phillips

Comm 100 Test 1 COMM 100

Emilee Phillips
Gonzaga University
GPA 3.95

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Study Guide of EXACTLY what's on the test
Intro to Speech Communications
Karen S. Clark
Study Guide
50 ?




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This 4 page Study Guide was uploaded by Emilee Phillips on Thursday August 4, 2016. The Study Guide belongs to COMM 100 at Gonzaga University taught by Karen S. Clark in Fall 2016. Since its upload, it has received 10 views. For similar materials see Intro to Speech Communications in Communications at Gonzaga University.

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Date Created: 08/04/16
Communications 100 Test One Study Guide Chapter 1: Human Communication Context  The things that comprise the setting/ circumstance of communication  Four types are psychological, logistical, interactional, and mediated  Psychological includes your relationship with communicator, personality, age, gender, culture, personal history and experiences  Logistical- physical characteristics of communication situations (time, lighting, place, setting, occasion)  Interactional – is the communication between 2 people, group members or a presenter and an audience?  Mediated- occurred when additional media exists between communicators (letters, computers, phones ect…) *computer mediated comm) Symbol  Something that isn’t a word but is given meaning through culture (ex: a cross) Channels  Various physical/ electronic media through which we send messages Feedback  Any verbal/ non-verbal response you can see, hear or feel.  Can be pos or neg Noise  An interference  Can be external or internal  External interference: something physical (noise makes it hard to hear)  Internal interference: Physiological/ semantic -> keeps you from paying attention or properly understanding.  Physical parts of the environment that interfere with effective communication Encode/send  Senders encode messages onto channels Decode/ receive  Receivers decode messages from channels Linear models of communication  Earliest model  Source creates message and sends it through channel to a receiver  Source -> message -> channel -> receiver  Does not address interactive nature of human interaction Transactional model  Includes noise and feedback, communication is NOT one sided  When feedback is added, each communicator becomes a sender and receiver  When noise is added, every component becomes susceptible to distortion  Can send/ receive messages simultaneously on different channels Communication principles/ enduring habits Ethics  What we say and communicate has consequences that we must think about Chapter 2: Understanding Yourself Self-concept  Who are you and who do you think you are?  Comprises your beliefs about your attitudes, attractiveness, abilities, behavior  4 factors influencing self-concept  social comparison- how you judge yourself against others in your reference group (people who with you primarily associate with)  Social judgements- your interpretation of how people react to you verbally/nonverbally  Self- observation- interpret your actual performance  Self- identification – how your self concept reflects your cultural affiliations, roles you assume, and your experiences Self-awareness Daniel Goleman  Emotional intelligence Self-Monitoring  Part of self presentation (the strategies we use to shape/ control the way people see us)  Self monitoring is your ability to change the way you express yourself verbally/nonverbally in different communication contexts. Self-esteem  Based on your self concept, what are your judgements about yourself?  To increase self esteem, practice pos self talk, self assertiveness, and act consistently with your values Self Fulfilling prophecy  What you think you can do, you will do Perception  The process through which you select, organize and interpret sensory stimui o Select- selection process can distort perception in 4 ways  needs, wants, moods, memories strongly affect what you pay attention to.  1) Selective exposure- the tendacy to expose ourselves only to messages consistant with what we already think.  2) Pay attention to only messages consistent with what we already think  3) Selective interpretation- alter meaning of messages so as to be consistent with what we already think.  4) Selective recall- remember pos/neg messages/ experiences in a way consistent with what you already think about yourself. o Organize (proximity, similarity, closure, simplicity)  Proximity principle- perceive objects, events, people as belonging together when they are physically close  Similarity principle- perceive people or events as part of the same group if they have similar characteristics  Closure principle- we fill in missing elements to form a more complete impression of something  Simplicity principle- organize info in a way that provides the simplest explanation o Interpret  Based on how/ what you select and organize  Perception is reality Perception Check 1. Objectively describe behavior observed 2. Share 2 interpretations that make sense to you 3. Ask for clarification Communication Apprehension  Fear of either real or imagined communication James McCrosky  Thinks that environment has only small effect on communication apprehension, rather it is a personality trait, but it can be reduced. Chapter 3: Adapting to Others Stereotyping  Generalizations about a group of people that oversimplifies that groups characteristics Prejudice/ Discrimination  Stereotypes lead to prejudice which is a pos or neg attitude about an individual or group based on little to no direct experience with them. Chapter 4: Listening and Critical Thinking Pseudolistening  Pretending to listen but you really aren’t.  Doesn’t allow us to get accurate information HURIER – Hear, Understand, Remember, Interpret, Evaluate, Respond Asking questions  Ask non threatening, non manipulative questions to clarify Remembering  Repeat, associate, visualize, mnemonics Paraphrasing  Listening to respond  A way to help you understand what the person is saying and let them know you understand. Gender and listening  Women tend to provide more feedback when listening  Men expect a listener to be quiet/receptive and sometimes think women are talking too much to be listening  Women expect a listener to be active and think men “zone out”  Men want to listen only if they can solve problem  Women = use listening to empower others  Men= use talking to establish power Facts and inference  Facts are something you can prove al Fallacy  Mistakes in reasoning that leads to inappropriate action


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