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Comm 315

by: Lauren Henderson


Lauren Henderson
U of L

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About this Document

This is the study guide for Chapters 1-4. There are a mixture of concepts and definitions from each chapter and topic.
Interpersonal Communications
Christine Steineck
Study Guide
Relationships, Identity
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This 5 page Study Guide was uploaded by Lauren Henderson on Monday September 12, 2016. The Study Guide belongs to COMM 315 - INTRO TO INTERPER COMM at University of Louisville taught by Christine Steineck in Fall 2016. Since its upload, it has received 5 views. For similar materials see Interpersonal Communications in Communications at University of Louisville.

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Date Created: 09/12/16
Chapter 1- Conceptualizing Relational Communication - Symbiotic relationship between communication and relationships influence one another; can’t talk about one then talking about the other. Types and Features of Relationships - Role: functional and be replaced - Interpersonal: involves two people and requires an interaction with one another where it can influence one another in a meaningful way. - Close: involves features of interpersonal relationships plus:+  Emotional Attachment: person can either make us happy/sad  Need Fulfillment: belonging, caring, nurturing Irreplaceability: person holds a special place in our lives Characteristics of different relationship types  Voluntary: exists because of communication Example: haven’t talked to your friend in three years more than likely that person isn’t you friend anymore  Involuntary: exists despite communication Example: may not talk to your brother in forever, however that is still your brother Principles of Interpersonal Communication- the exchange of messages between people regardless of their relationship - Verbal and Non-Verbal: verbal and non-verbal messages are exchanged through different channels of communication whether it is face-to-face or computer-mediated (technology) channels. (nonverbal messages are least important in communication) REMEMBER: “Actions speak louder than words” *Review from COMM 201: Nonverbal Behaviors 1. Kinesics – facial expressions, eye contact, gestures, postures 2. Vocalic – pitch, tone, silence 3. Proxemics - space 4. Haptics – touch 5. Appearance and adornment 6. Artifacts 7. Environmental cues – i.e. mood lighting, music 8. Chronemics – time Verbal Behaviors Self-disclosure: sharing personal information with others Use of formal and informal language Verbal tenses: Present? Future? - Communication is inevitable: everything you do can be interpreted by another person - The image we convey to others is our self-presentational goal; how we sell ourselves to others - There are people that attach different meanings to the same messages and it is needs to be effective between the sender/ receiver. - Content (report function) – literal information; verbal - Relational (command function) – says something about the relationship; nonverbal (goes back to nonverbal behaviors) - Symmetrical Communication – people exchange similar relational information or messages that are similar in meaning: (Asymmetrical is the opposite) Principles of Relational Communication: focuses on messages exchanged within relationships that are intimate or may become intimate - All the communication exchanges between two people are the repeated interactions. - Dynamic: Relationships are ever-changing as we enter into a new relationship there are new challenges that come along with it; when we change relationships, so does our relational communication. - Linear and nonlinear: Grows in both stable and unstable ways Chapter 2- Communicating Identity Identity: who we are and what we are like as a person (perception of self) Self-esteem: Confidence within ourselves (Evaluation of self) Identity and self-esteem are the same: FALSE Social Identity Theory: a sense of who someone is based on their social groups is a part of their self-esteem and pride. (How central the group is to your identity) Self-Expansion Theory: explains how identity influences development of close relationships; gives us room to grow based on our expansion and experiences. Looking-Glass Self: A reflection of how we see ourselves is how others have treated us. Self- Fulfilling Prophecy: person expects something will happen, acts in a way that makes it more likely to occur Dramaturgical Perspective: Life as a stage Front Stage – in front of an audience to make an impression Wing: Prepare for a show Back Stage- No longer have to be in character Politeness Theory: the specific ways in which people manage their face communication Positive: favorable image Negative: our desire to do what we want Face work Strategies (5): 1. Bald on record: primary attention to task, little attention to saving partner’s face 2. Positive Politeness- intended to maintain positive face while still accomplishing the task 3. Negative Politeness: addressing receiver’s negative face 4. Going off the record: primary attention to face, little attention to task. 5. DO NOT engage in face threatening act Preventive Strategy: Avoid potential face threat Corrective Strategy: repair already damaged identity  Avoidance- distancing one self  Humor- learn how to laugh at ourselves  Apologies- admit responsibility and regret  Accounts- explanation or justification  Physical remediation-repair physical damage  Aggression-use physical force Chapter 3: Social Attraction Attraction: Motivational state to feel a way towards another person Types of Attraction:  Physical: drawn to someone’s aspects of appearance  Social: desire to be friends with someone  Task: desire to work with someone to achieve instrumental goals  Sexual: desire to engage in sexual activity  Fatal: qualities drawn to someone eventually contribute to a break-up Personal Variables:  Reward Value: we want benefits out of a relationship  Expectations: effect what we notice, becomes reality, and will have future interactions  Gender (orientation): people behaving in masculine and feminine qualities  Attachment Style: reflection how we feel about ourselves and other people Qualities and the Other Physical attractiveness- we like people that are pretty  Halo effect- positive qualities  Social evolutionary theory- fittest mate possible (signs of fertility and health)  Interaction appearance theory: revise initial appearance of the person Communication skills: attracted to someone of looks, but personality and behaviors we look to keep Hard-to-get phenomenon: perceived as more attractive (must be moderately to get) - want a challenge, don’t want to be too easy or too hard Interpersonal Chemistry Similarity- find people that we have a lot in common Complementarity- sometimes opposites attract Matching hypothesis: same level of attractiveness Environment:  Micro-environment- creating an atmosphere that is warming and inviting (lightening, music, temperature, furniture)  Social Networks- family and friends(subjective norms)  Proximity- to meet and be attracted to each other( why do people date in the workplace) Chapter 4: Uncertainty and Expectations: Uncertainty- the inability to predict or explain  Low: confident  High: unsure  Self-uncertainty – unsure how we feel  Partner uncertainty – unsure what our partner feels or expects  Relational uncertainty affects how we communicate with others Uncertainty reduction theory: getting to know the person to reduce uncertainty  Passive- rely on non-intrusive  Active- manipulate the environment and observe how someone reacts  Interactive- involves direct contact with a person you are seeking information about Uncertainty management theory: not inherently good/bad- needs to be managed Predictive outcome theory: whether we seek more information; depends on whether the outcomes values


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