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COM231 Study Guide

by: Faith Haren
Faith Haren
South Piedmont Community College

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About this Document

This study guide is a comprehensive overview of Chapters 1-3 with a special focus on the points Mr. John Muir emphasized would be on Test 1 during class.
Public Speaking
Mr. John K. Muir
Study Guide
public speaking, Communications
50 ?




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This 2 page Study Guide was uploaded by Faith Haren on Wednesday September 14, 2016. The Study Guide belongs to COM231-2W1 at 1 MDSS-SGSLM-Langley AFB Advanced Education in General Dentistry 12 Months taught by Mr. John K. Muir in Fall 2016. Since its upload, it has received 31 views. For similar materials see Public Speaking in Humanities at 1 MDSS-SGSLM-Langley AFB Advanced Education in General Dentistry 12 Months.


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Date Created: 09/14/16
      COM231­2W1 (Public Speaking)   John Muir  9/14/2016  Test 1 Study Guide    Elements of Public Speaking: L ​ ist and explain  1. Source: The origin of the speech  2. Encoding: The arrangement of the speech  3. Message: The “meat” or content of the speech  4. Receiver: Person to whom the message is sent  5. Decoding: The receiver’s interpretation of the message  6. Channel: The medium by which the message is carried  7. Context: The setting of the speech  8. Mutual Understanding: Shared understanding of words  9. Noise: Anything that detracts (takes away from) the message. Only negative Element.    Difference Between Listening and Hearing  1. Listening = Voluntary, Psychological function. Requires discipline and focus.  2. Hearing = Involuntary, Physiological function.    Types of Listeners  1. Fraudulent: Pretend to listen  2. Monopolistic: Hog the attention  3. Completers: Finish others’ thoughts  4. Avoiders: Triggered by “red flag” words and change subject  5. Defensive: Assume they are under attack  6. Attackers: Turn words around to attack others    Plagiarism:​ Know the definition, the 3 parties it affects and explanations, and why it is harmful  1. Plagiarism is defined as, “Stealing someone else’s work or property.”  2. The 3 parties plagiarism affects include:   a) Yourself … because you rob yourself of the opportunity to learn  b) Person you stole from … because they do not receive their rightful credit/payment for  the stolen work or property  c) Audience … because they are misinformed and do not know the truth    Public Speaking Anxiety (PSA): ​Types of PSA and ways to avoid it  Types of PSA:  1. Assignment Anxiety: Takes place immediately after assignment is given. Solutions  include using time management and gathering more information about the assignment.        COM231­2W1 (Public Speaking)   John Muir  9/14/2016  2. Preparation Anxiety: Takes place as you prepare the assignment. A solution is to practice,  practice, practice!  3. Pre­presentation Anxiety: Takes place during the waiting period. A solution could be to  get a feel for your audience­ schedule phone interviews, give questionnaires, scout the  location, etc.  4. Presentation Anxiety: Takes place at the beginning of the speech. A solution is to know  what your weaknesses are ahead of time and manage them so you can enable yourself to  get through it when the time comes to give the speech.  5. Trait Anxiety: Also known as, “Generalized Anxiety”. This type of anxiety takes place at  every single point of the assignment. The best solution to this anxiety is to target your  weaknesses and implement a plan to strengthen yourself.     Ways to avoid PSA:   1. Drink water  2. Chew gum  3. Exercise  4. Pray/Meditate  5. Rehearse/Practice  6. Deep breathing  7. Get into your zen  8. Visualize  9. Positive Self­Talk  10. Self­massage (but not in class)   


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