MGMT 3720 Exam 1 Study Guide
MGMT 3720 Exam 1 Study Guide MGMT 3720
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This 5 page Study Guide was uploaded by Sara Fry on Friday September 16, 2016. The Study Guide belongs to MGMT 3720 at University of North Texas taught by Dr. James D. Powell in Fall 2016. Since its upload, it has received 127 views. For similar materials see Organizational Behavior in Business at University of North Texas.
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Date Created: 09/16/16
Bolded questions are the questions to review very closely. *Do not review Mintzberg, we will not be testing over it.* Practice Questions 1. What does a manager do? What does this class teach you to do? 2. What is more productive? An organization? Or an individual? And why? 3. What is management? What kind of tool is it? 4. Why is getting a management position a good thing? 5. What is the difference in midrange managers and upper level managers? Remember the triangle in my lecture notes?? 6. How should you spend your time as a manager? Review the three types of spending your time as a manager. 7. What is intuition? Where does it come from? 8. Are women more prone to listening to their intuition? Why? 9. If a man and a woman apply for a position in a company that is to hire other employees and they have the same qualifications, who should you hire? Why? 10. Why are a mix of gender, ages, and ethnic groups ideal for an organization? 11. How does social media change competition? 12. Why don’t people take their vacation days? 13. Who often determines how long an employee stays with the company? Why do you want them to stay? 14. Explain the Three Levels of Analysis. 15. How do we raise the starting income for UNT Business graduates? 16. How does attitude affect productivity? 17. How does productivity affect customers? 18. What is OCD in reference to this course? 19. What is the difference between effectiveness and efficiency? 20. How should the diversity of customers correlate with the diversity of the organization? Why is this? 21. Why would a company hire someone with a disability? 22. What is the difference between positive and negative correlation? 23. What is the difference in attitudes and moods? 24. Does attitude influence behavior? How so? 25. What is MBWA? Why would this be a positive technique for managers? Explain. 26. What is cognitive dissonance in regards to management rather than marketing? 27. Explain how there are various areas of job satisfaction. 28. What is organizational loyalty? 29. What is POS? Have you experienced this? What created that for you? 30. Why does promotion cause the lowest level of job satisfaction? 31. How does job satisfaction affect productivity? 32. Fill in the blanks: Job Satisfaction→ ________________ → Better Workers→ _________ customers→ _________ customers. 33. What are the four different responses to employee satisfaction levels? Refer to the chart provided in the slides if needed. Which responses are good for the company?
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