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YU - Bus 101 - Class Notes - Week 1

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YU - Bus 101 - Class Notes - Week 1

School: Yeshiva University
Department: Business
Course: Business Management in a Global Environment
Professor: Judith Ryba
Term: Fall 2016
Tags: business, Management, and intro
Name: Chapter 1-Business Management 101
Description: These are detailed notes on Chapter 1 of the textbook Exploring Management. They are highlighted based on the lecture with key additions.
Uploaded: 09/19/2016
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background image Chapter 1 What is a  manager?  What are the 3 
types of 
managers?  Accountability Quality of work 
life (QWL) 
How to be a good
manager today?
Manager­ person/s who supervise, support, are  responsible for, and help activate work efforts of others to achieve 
goals ­GETS THE JOB DONE 
First line manager ­ someone in charge of a small work  group composed of non­managerial workers ­ need technical skills Department head, team leader, unit  manager Middle managers ­ oversee the work of relatively large  departments or divisions ­ mostly in charge of taking action ­ 
implement strategies of top­ relay information to lower 
management ­ need human skills
Clinic directors, deans, division managers Top managers ­ guide performance of organization as a  whole or of major parts ­ mostly strategic ­ need conceptual skills  Must: alert to trends, developments in  environment, recognize potential problems and 
opportunities, set strategy, and lead
CEO, COO (operations­ responsible for all  bus. operations) , CFO (finances),  CTO (chief of 
technology officer), CIO (INFORMATION­ engineers), CSO
(science­ never find someone who has a business 
background)
Sometimes there is simply a president and  COO Future oriented strategic thinkers Board of directors ­ elected by stockholders to represent  owners interests and keep top managers in check often in charge of auditing and making sure  there is no fraud­ protect owners Nonprofits have Board of Trustees ­ elected by local  citizens, appointed by gov, or invited by existing members Accountability ­ requirement to show results to supervisors  ­ flows upward in the pyramid ­ a control system to combat the 
autonomy of a manager (delegation of power)
Dependency ­ managers dependence on  workers to do job Managers have a certain level of autonomy but they are  also UNDER someone and must show the success of their 
delegated task­ accountability
Effective manager ­ helps others achieve high performance and satisfaction in their work  Quality of work life ­ overall quality of human experience in 
background image What  do 
managers do?
Management 
process (not 
exclusive to 
managers) 
How do 
managers 
realistically follow
the management 
process?
Managerial roles
workplace Respect and value employees, fair pay, safe work conditions, learning and growing, progression in 
career 
Protection of rights and pride in work  Best managers today help and support more than order  Lead by example, work with employees, act  as equals, approachable, enthusiastic, high expectations 
help growth
organization ­ series of layers representing different levels  of work upside ­down pyramid ­ customers at top served by  workers who are supported by managers below them Customers are the most important ­>  workers who interact with them ­> managers who support 
the workers 
Managers often work constantly, fast­paced, hectic Day filled with meetings, calls, unexpected  problems Must work long hours at varied tasks using  communication and interpersonal relationships Management process ­ planning, organizing, leading,  controlling use of resources to achieve goals Planning ­ setting performance objectives  and deciding how to achieve their goals Organizing ­ arranging tasks, people, and  other resources to accomplish work Leading ­ inspiring people to work hard  Controlling ­ measuring performance and  taking action to ensure desired results Interpersonal roles ­ interactions with people inside and  outside work  Figurehead , leader, liaison  Informational rules ­ giving, receiving, and analyzing of  information  Monitor, disseminator, spokesperson  Decisional roles ­ using information for decision making  and problem solving Entrepreneur, disturbance handler,  negotiator Agenda setting ­ develop action priorities Networking ­ build and maintain positive relationships with  other people

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School: Yeshiva University
Department: Business
Course: Business Management in a Global Environment
Professor: Judith Ryba
Term: Fall 2016
Tags: business, Management, and intro
Name: Chapter 1-Business Management 101
Description: These are detailed notes on Chapter 1 of the textbook Exploring Management. They are highlighted based on the lecture with key additions.
Uploaded: 09/19/2016
5 Pages 18 Views 14 Unlocks
  • Better Grades Guarantee
  • 24/7 Homework help
  • Notes, Study Guides, Flashcards + More!
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