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UA / Management / PMGT 3013 / What is strategic business manager?

What is strategic business manager?

What is strategic business manager?


School: University of Arkansas
Department: Management
Course: Honors Strategic Management
Professor: Vikas anand
Term: Fall 2016
Tags: honors, Strategic, and Management
Cost: 50
Name: Honors Strategic Management Book Studyguide ch1
Description: These are the notes taken from the book for this exam
Uploaded: 09/23/2016
11 Pages 28 Views 2 Unlocks


What is strategic business manager?

CH 1 

1) What is Strategy? 

a) The set of decisions and actions of firm managers to ensure the future  success of the firm

i) Focuses on the future. Not concerned with just right now

(1) What are things you do today that wont be relevant in 10 years? What  things are you not doing now that will be relevant in 10 years? Must be future focused

ii) Focuses on success which is generally measured through financial  performance

2) Role of strategic manager 

a) Ensuring long term survival of firm

b) Satisfying stakeholders

c) By:

i) Staking a position in the competitive landscape

What are the characteristics of modern business environment?

(1) Ex. Walmart has a competitive advantage with its low-cost strategy ii) Appropriate resource allocation We also discuss several other topics like How we would like the world to be?

iii) Risk-taking and risk management

(1) The higher the risk, the higher the reward. Not taking risks makes you  good at lower levels of a company, but as you move up you need to be able to take risks.

iv) Contributing to a conductive org culture and norms

(1) A strategy may lead to opposition which may lead to its failure. Must  be able to overcome this.

3) Stakeholders 

a) Individuals/ entities who may be affected by or affect the firms outcomes i) Product market: customers/suppliers

(1) Directly responsible for product

ii) Capital market: shareholders/banks

What is the impact of globalization on society?

If you want to learn more check out What are the steps in applying scientific method?

(1) Financially affected

iii) Organizational: employees

iv) Societal: gov, communities, etc

4) 2 types of strategies 

a) Corporate strategy: what industries should we compete in?

b) Business strategy: how should we compete in our chosen industries i) Superior product, acceptable cost

ii) Low cost, acceptable quality

(1) As you make more the cost of manufacturing goes down, but as  competition grows you need to hire more people and diseconomies of  scale occurs If you want to learn more check out What are the 6 research methods?

c) We want market share

i) How: product superiority (in eye of consumer) and price w/in reason. Keep  cost low

d) Not about being good-its about being better

5) Key buzzwords in strategy

a) Strategic competitiveness: achieved when a firm creates and implements a  value creating strategyIf you want to learn more check out Protostomes exhibit what characteristics?

b) Competitive advantage, Competitive parity, competitive disadvantage  c) Above average returns: top managers must aim to provide investors with this 6) Characteristics of today’s business environments 

a) Globalization

i) not necessarily the selling of products globally

ii) impacts all organizations in all industries

iii) work itself has become mobile

b) Technology

i) technology affects communication and ways of doing business  7) The Impact of Globalization  

a) Increased and fiercer competition

b) Need for wider perspective in thinking

i) Ex. Oregon lumber mills  

c) Increased complexity in decision-making

d) Need for continuous improvement in processes

e) Change in organizational structures

f) Need to focus on “natural competitive-advantage”

i) May not be the one youre used to  

g) Productivity and efficiency in the US is the best in the world and provides a  huge advantage

i) Every country has an advantage

8) The Impact of Technology

a) High rate of technology obsolescence

i) need for flexibility and speed of operation

ii) need for global marketing

b) Possibility of industry disruptions

i) Products of an industry may all of a sudden have no demand c) Ease of global management co-ordination Don't forget about the age old question of What occurs when a product of a system speeds up an early process in the system?

i) geographic locations no longer constraints

9) TED talk 

a) Concept of global village

i) Villages are very different

b) English and digital communication make us think we understand each other  but we interpret subjectively  

c) We stereotype, react quickly, and do not talk enough

d) Does contact really mean communication?

e) Cultural intelligence is necessary for the US to improve

1st order learning: definitions and answers to “what”

2nd order learning: why, how, when

3rd order learning: exceptions to the rule

Ch 2 strategic leadership: managing the strategy process 

1) Marissa meyer as ceo of yahoo.  

a) She previously worked for google.  

b) Changed the company’s culture and made everyone come to the office to  work.

c) Sold part of their share in one company and bought 2 others which filled gaps in the product line.  

d) Signs look positive.

2) Strategic management process: lays the foundation for a sustainable  competitive advantage If you want to learn more check out What is the use of evidence from the senses or tools/instruments as the basis of conclusions?

a) Strategic leadership: executive’s use of power and influence to direct the  activities of others when pursuing an org’s goals

b) Vision: statement about what an org ultimately wants to accomplish; captures a company’s aspiration

i) Need to provide target

ii) Meaningful and inspiring vision motivates employees which increases  financial return

c) Mission: description of what an org actually does- the products and services it plans to provide and the mkts in which it will compete

i) Means by which vision is accomplished

ii) Strategic comments: actions to achieve the mission that are costly, long term oriented, and difficult to reverse

d) Values

i) Core statement values: statement of principles to guide an org as it works  to achieve its vision and fulfill its mission; for both internal conduct and  external interactions

(1) Often includes explicit ethical considerations

ii) Offers touch stones for employees to understand company culture iii) Customer oriented >product oriented  

(1) Product oriented vision statement: defines a business in terms of a  good or service provided

(2) Customer oriented vision statement: defines business in terms of  providing solutions to customers’ needs

(a) Adapt easier to changing environments

(b) More flexible

(3) Vision statements and firm performance are associated with one  another

iv) Organizational core values: ethical standards and norms that govern the  behavior of individuals w/in a firm or org

3) Merck

a) Its mission was people before profits and originally did that

b) Introduced vioxx and got a lot of money and then people started having  sideeffects and people speculated whether or not they new about them c) Recalled vioxx, have been slammed w/ lawsuits

4) Strategic leadership: executives use of power and influence to direct the  activities of other when pursuing an orgs goals

a) What do strategic leaders do?

i) Prefer face to face meetings

b) How do you become a strategic leader?

i) Upper-echelons theory: conceptual framework that views organizational  outcomes-strategic choices and performance levels- as reflections of the  values of the members of the top management team. Aka both innate and learned characteristics

ii) Level-5 leadership pyramid: conceptual framework of leadership  progression with five distinct, sequential levels

c) Formulating strategy across levels: corporate, business, and functional  managers

i) Strategy formulation: concerns the choice of strategy in terms of where  and how to compete

ii) Strategy implementation: concerns organization, coordination, and  integration of how work gets done, or strategy execution

iii) Strategies:

(1) Corporate: where to compete in terms of industry, mkts, and  geography

(2) Business: how to compete

(3) Functional: how to implement

iv) Strategic business units SBU: standalone division of a larger conglomerate with its own profit and loss responsibility

(1) Ex. Sams club of walmart

5) Strategic management process 

a) Top-down Strategic planning: a rational, data-driven strategy process through which top management attempts to program future success

i) All strategic intelligence and decision making responsibilities are  concentrated in the office of the ceo

ii) Works well when environment doesn’t change much. Relies on fact we can predict future from the past

iii) Formulation of strategy is separate from implementation which is a  shortcoming

iv) Ex. Steve jobs and Apple

b) Scenario planning: top management envisions diff what-if scenarios to  anticipate plausible futures in order to derive strategic responses i) Analysis leads to formulation to implementation and back to analysis. It’s  a loop

c) Strategy as planned emergence: top down and bottom up

i) Illusion of control: tendency by people to overestimate their ability to  control events

ii) Intended strategy: outcome of a rational and structured, top down  strategic plan

iii) Realized strategy: formulated through a combo of its top-down strategic  intentions and bottom-up emergent strategy

iv) Emergent strategy: describes any unplanned strategic initiative bubbling  up from the bottom of the organization

v) Strategic initiative: any activity a firm pursues to explore and develop new products and processes, new mkts, or new ventures

(1) Can bubble up through autonomous actions, serendipity, resource  allocation process (RAP)

(a) Autonomous actions: strategic initiatives undertaken by lower-level  employees on their own volition and often in response to  

unexpected situations

(i) Ex. Diana at Starbucks serving Frappuccino

(b) Serendipity: random events, pleasant surprises that can impact a  firms strategic initiatives

(i) Ex. Viagra, potato chips

(c) Resource allocation process RAP: determines the way a firm  allocates its resources and can be critical in shaping its realized  strategy

vi) Planned emergence: strategy process in which org structure and systems  allow bottom-up strategic initiatives to emerge and be evaluated and  coordinated by top management

CH 3 external analysis: industry structure, competitive forces, and  strategic groups 

Tesla motors and the us automotive industry

Hard to get into the market because you need to have large scale production

Elon musk owns tesla and does electric cars and so he doesn’t need large  scale production to be competitive.  

Model s has been very successful

1) Pestel framework: categorizes and analyzes an important set of external factors  that might impinge upon a firm. These factors create both threats and  opportunities  

a) Political, economic, sociocultural, technological, ecological, legal b) Task environment: do have control over

c) General environment: don’t have control over

i) Political factors: result from the processes and actions of government  bodies that can influence the decisions and behavior of a firm

(1) Nonmarket strategies: lobbying, pr, contributions, litigation, etc ii) Economic factors

(1) Growth rates: measure of the change in the real amt of goods and  services produced by a nations economy

(2) Real growth rate: adjusts for inflation. Whether business is expanding  or contracting

(3) Levels of unemployment

(4) Interest rates: amount creditors are paid for use of their money and the amt that debtors pay for that use, adjusted for inflation  

(5) Price stability: lack of change in price levels of goods and services –  rare

(a) Inflation: rising prices

(b) Deflation: decrease in price

(6) Currency exchange rates: determines how many dollars one must pay  for a unit of foreign currency

iii) Sociocultural factors: capture a society’s cultures, norms, and values (1) Demographic: population characteristics

iv) Technological factors: capture the application of knowledge to create new  processes and products

(1) Lean manufacturing, six sigma quality, biotechnology, nanotechnology (2) Blackberry: failed both sociological and technological factors v) Ecological factors: environment, global warming, sustainable economic  growth

vi) Legal factors: official outcomes of political processes as manifested in  laws, mandates, regulations, and court decisions

2) Industry structure and firm strategy: five forces model 

a) Industry: group of incumbent co.s facing same set of suppliers and buyers b) Industry analysis: method to identify an industry’s profit potential and derive  implications for a frims strategic position w/in an industry

c) Strategic position: firm’s strategic profile based on the diff b/w value creation  and cost (v-c)

d) Five forces model: 5 forces that determine the profit potential of an industry  and shape a firms comp adv

e) Competition in the 5 forces model

i) Economic value: v-c

ii) Competitors: buyers, suppliers, potential new entry of other firms,  substitutes

iii) The stronger the 5, the lower the profit potential and vice versa iv) Airline industry: high rivalry, powerful buyers (can price compare online),  entry barriers low, supplier power strong, substitutes high

v) 1. Threat of new entry

vi) 2. Power of suppliers

vii)3. Power of buyers

viii) 4. Threat of substitutes

ix) 5. Rivalry among existing competitors

f) Threat of entry: risk potential competitors will enter the industry i) 1. Existing firms may lower prices and make industry less appealing ii) 2. Existing firms could spend more to satisfy existing customers ex.  Starbucks

iii) Entry barriers

(1) Economies of scale: cost advantages that accrue to firms w/ larger  output because they can spread fixed costs over more units, employ  tech better, benefit from a more specialized division of labor, and  demand btter terms from suppliers

(2) Networking effects: positive effect one user of a product or service has  on the value of that product or service to other users

(a) Threat of new entry decreases when network effects are present (3) Customer switching costs: moving one supplier to another

(4) Capital requirements: price of the entry ticket

(5) Advantages independent of size: brand loyalty, technology, raw  materials, distribution channels, location, experience

(6) Gov policy: threat of entry is high when no gov policies

(7) Credible threat of retaliation by existing companies

g) Power of suppliers

i) Pwrful suppliers can raie the cost of production by demanding higher  prices for their inputs or by reducing the quality of the input factor or  service level delivered.

ii) Threat to industry cuz they reduce the industry’s profit potential by  capturing part of the economic value created

iii) Power of suppliers is high when:  

(1) Suppliers industry is more concentrated than the industry it sells to

(2) Suppliers don’t depend heavily on the industry for a large portion of  their revenues

(3) Siginificant switching costs

(4) Differentiated products

(5) No readily available substitutes

(6) Threat of forward-integration

h) Power of buyers

i) Concerns pressure an industry’s customers can out on the producers  margins in the industry by demanding a lower price or higher product  quality

ii) Strong buyers can reduce industry profit potential and a firm’s profitability iii) Power of buyers is high when:

(1) Few buyers and buy in large quantities

(2) Undifferentiated products

(3) No/low switching costs

(4) Threat to backwardly integrate

iv) Buyers are price sensitive when:  

(1) Buyers purchase represents a sig fraction of its cost structure (2) Buyers earn low profits

(3) Quality of products is not affected by quality of inputs

v) Ex. Walmart has huge buying power

i) Threat of substitutes

i) High when:

(1) Attractive price-performance trade off

(2) Low switching cost

ii) Comp must be defined more broadly

iii) Any of 5 forces on its own is strong enough to extract an industry’s profit  potential

j) Rivalry among existing competitors:  

i) Competitive industry structure: elements and features common to all  industries

(1) # and size of its competitors

(2) Degree of pricing power

(3) Type of product/service

(4) Height of entry barriers

ii) Four main comp industry structures:

(1) Perfect competition

(a) Many small firms

(b) Firms are price takers

(c) Commodity product

(d) Low entry barriers

(2) Monopolistic competition

(a) Many firms  

(b) Some pricing power

(c) Differentiated product

(d) Medium entry barriers

(3) Oligopoly

(a) Few (large) firms (interdependent)

(b) Some pricing power. Mostly non price competition

(c) Differentiated product

(d) High entry barriers

(e) Ex. Fed ex and ups

(4) Monopoly

(a) One firm

(b) Considerable pricing power

(c) Unique product

(d) Very high entry barriers

iii) Industry growth

(1) Ex. Demand for knee replacments

(2) Rivalry among comp becomes fierce during slow or negative industry  growth

iv) Strategic commitments

(1) If firms make strat commitments to compete in an industry, rivalry  among competitiors is likely to be more intense

v) Exit barriers

(1) Economic and social factors

(2) Low exit barriers is attractive

k) A sixth force: role of complements

i) Complement: product, service, or competency that adds value to the  original product offering when the 2 are used in tandem

(1) ex. Google and Samsung

ii) co-operation: cooperation b/w competitors to achieve a strategic objective (1) ex. Google and Samsung against apple

3) changes over time: industry dynamics 

a) industry structures are not stable over time, theyre dynamic b) industry convergence: process by which unrelated industries begin to satisfy  the same customer need.

i) Often brought on by tech advances

4) Performance differences w/in the same industry: strategic groups a) Strat group: set of co.s that pursue a similar strategy

b) Strategic group model: clusters diff firms into groups based on a few key  strategic dimensions

c) Intra-group rivalry exceeds inter-group rivalry

i) Indentify most important dimensions

ii) Choose 2 key dimensions for the x and y axis

iii) Graph

d) Comp rivalry is strongest b/w firms that are w/in the same strat group e) External environment affects strat groups differently

f) 5 competitive forces affect strat groups differently

g) Some strat groups are more profitable than others

5) Monility matters

a) Mobility barriers: restrict movement b/w groups

6) Implications for the strategist 

a) Define the relevant industry

b) Identify the key players in each of the 5 forces and attempt to group them  into diff categories

c) Identify the underlying drivers of each force

d) Assess the overall industry structure

Ch 4 book 

1) Dr dre’s core competency

a) Apple is hoping to get some of beets cool factor

b) Celebrity endorsements

c) Dr dre and iovine are smart, creative, and connected

d) Apple needs a front-man

2) Core competencies: unique strengths, embedded deep w/in a firm a) Differentiate products which creates higher value

b) Comp adv can be driven by core competencies

i) Ex. Honda and small engine

ii) Superior engineering know-how and skills  

c) Products are visible competencies and then there are invisible competencies  d) Resources: any assets such as cash, buildings, machinery, or tech that a firm  can fraw on when crafting and executing a strategy

e) Capabilities: org and managerial skills necessary to orchestrate a diverse set  of resources and to deploy them strategically  

f) Activities: distinct and fine-grained business processes that enable firms to  add incremental value by transforming inputs into goods and services g) Resources reinforce core competencies, while capabilities allow managers to  orchestrate their core competencies

3) Resource based view: model that sees certain types of resources as key to  superior firm performance 

a) Tangible resources: have physical attributes and are visible

b) Intangible resources: don’t have physical attributes and are invisible c) Resource includes any assets as well as any capabilities and competencies  that a firm can draw upon when formulating and implementing strategy d) 2 critical assumptions of rbv:

i) Resource heterogeneity: firm is a bundle of resources and capabilities that  differ across firms

ii) Resource immobility: firm has resources that tend to be “sticky” and don’t  move easily from firm to firm

e) VRIO framework: explains and predicts firm-level competitive advantage i) Valuable: enables firm to exploit an external opportunity or offset an  external threat

(1) Increase in economic value creation (v-c)

ii) Rare: only one or a few posses it

iii) Costly to imitate: firms that do not possess the resources are unable to  develop or buy the resource at a reasonable price

(1) Direct imitation: way to copy or imitate a valuable/rare resource (2) Substitution: strategic equivalence

(a) Amazon not having brick and mortar stores

(3) Imitation and substitution

(a) Ex. Samsung galaxy’s phone

iv) Organized to capture value: must have in place an effective org structure  and coordinating systems

(1) Groupon: ability to imitate a rare and valuable resource is directly  linked to barriers of entry

(2) Groupon was imitated

f) Isolating mechanisms: how to sustain a competitive advantage i) Some protection to a successful firm by making it more difficult for  competitors to imitate the resources, capabilities, or competencies that  underlie its comp adv

(1) Better expectations of future resource value

(2) Path dependence

(3) Causal ambiguity

(4) Social complexity

(5) Intellectual property protection

ii) Better expectations of future resource value:  

(1) firms can acquire resources at low cost

(2) Lays foundation for a comp adv later when expectations about future  of the resource turn out to be more accurate

iii) Path dependence: options one faces in the current situations are limited  by decisions made in the past

(1) Ex. Carpet ind in Dalton, Georgia

(2) Trying to achieve the same outcome in less time, even w/ higher  investments, tends to lead to inferior results, due to time compression  diseconomies

(3) Firms cant compress time

(4) Learning and improvements take place over time

(5) Existing competencies must constantly be nourished and upgraded iv) Causal ambiguity: a situation in which the cause and effect of a  phenomenon aren’t readily apparent

(1) Managers need to have a hypothesis or theory of how to compete v) Social complexity: situations in which diff social and business systems  interact

(1) Social complexity emerges hen 2 or more systems are combined vi) Intellectual property protection

(1) Patents, designs, copyrights, trademarks, and trade secrets

4) Dynamic capabilities perspective 

a) Core rigidity: a former core competency that turned into a liability cuz the  firm failed to hone, refine, and upgrade the competency as the environment  changed

b) Dynamic capabilities: firm’s ability to create, deploy, modify, reconfigure,  upgrade, or leverage its resources in its quest for comp adv

c) Strategic fit in a dynamic fashion

i) IBM: CEO kept IBM together as one entity which allowed them to integrate hardware, software, and services to provide sophisticated solutions to  customer’s IT challenges

(1) Cloud computing, systems of engagement, big data analytics (2) Transforming IBM for the long run

d) Dynamic capabilities perspective: comp adv is the outflow of a firm’s  capability to modify and leverage its resource base in a way that enables it to gain and sustain comp adv in a constantly changing environment i) Comp adv is derived from dynamic reconfiguration of a firm’s resource  base

ii) Resource flow: firm’s level of investments to maintain or build a resource

iii) Resource stock: firm’s current level of intangible resources

5) The value chain analysis 

a) Value chain: internal activities a firm engages in when transforming inputs  into outputs

i) Each activity adds incremental value and incremental costs

b) Activities: distinct actions that enable firms to add incremental value at each  step by transforming inputs into goods and services

c) When a firms distinct activities generate value greater than the costs to  create them , they get a profit margin (assuming mkt price the firm is able to  command is exceeds cost of a value creation)

d) Primary activities: add value directly as the firm transforms inputs into  outputs

i) Supply chain management

ii) Operations

iii) Distributions

iv) Mkting and sales

v) After-sales service

e) Support activities: add value indirectly

i) Research and development (R&D)

ii) Info systems

iii) HR

iv) Accounting and finance

v) Infrastructure (processes, policies, procedures)

f) To get comp adv: add incremental value and lower relative cost 6) Implications for the strategist 

a) SWOT analysis: framework that allows managers to synthesize insights  obtained from an internal analysis of the company’s strengths and  weaknesses (S&W) with those from an analysis of external opportunities and  threats (O&T) to derive strategic implications

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