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Intercultural Communication Exam 1 Study Guide

by: Gianna P.

Intercultural Communication Exam 1 Study Guide CMST 2610 - 03

Marketplace > Youngstown State University > Communication Studies (022) > CMST 2610 - 03 > Intercultural Communication Exam 1 Study Guide
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About this Document

These notes cover the basic concepts and definitions that will be on the upcoming exam.
Intercultural Communication
Jeffrey L. Tyus
Study Guide
Culture, Identity, self, communication
50 ?




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This 6 page Study Guide was uploaded by Gianna P. on Friday October 7, 2016. The Study Guide belongs to CMST 2610 - 03 at Youngstown State University taught by Jeffrey L. Tyus in Fall 2016. Since its upload, it has received 24 views. For similar materials see Intercultural Communication in Communication Studies (022) at Youngstown State University.

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Date Created: 10/07/16
Intercultural Communication Exam 1 Study Guide  Key concepts and definitions to know (not in order by chapter):  • Connection – the power to link through communication • Engagement – sharing certain aspects of culture  • Communication Activism – direct energetic action in support of needed social change for individuals, groups, organizations, and communities   Ex. Protesting  • Cultural Awareness – improves communication between cultures  • Cultural Competence – the level of knowledge a person has about others who are  different from them o There are various levels of cultural competence: Unconscious incompetence,  Conscious incompetence, Unconscious competence (being able to appropriately  communicate without thinking about it), Conscious competence Minority Identity Development  • 1: lack of identity  • 2: internalize dominant group characteristics  • 3: Excluding/offending (negative event occurs) • 4: ideal outcome; strong appreciate for themselves and others Majority Identity Development  • 1: lack of identity exploration  • 2: acceptance of basic inequalities  • 3: “finally get it;” understand power of majority and blame their own group  • 4: recognize their identity but can also respect and appreciate others  Multicultural Identity • 1: recognize that they are different usually when children  • 2: experiment/explore both cultures  • 3: develops a more secure sense of themselves; can assert themselves when people  question them  Honeymoon – excited; euphoria Crisis – hostility towards environment – frustrated  Recovery – work with culture in order to embrace it  Adjustment – adapt and obtain an increased awareness of new environment  Culture shock – the feeling of disorientation when you’re in another culture  Assimilating – can’t occur without socialization  Anticipatory socialization – form expectations of what it’s like to be a member  Encounter – learning more about the group; know the rules  Metamorphosis – when new members alter their behavior; want to fit in  Enculturation – how we learn our own culture growing up  Deculturation – unlearn certain aspects of our culture in order to fit into a new one  Adjustment – short­term  Adaptation – long­term  Input – what you bring in  Throughput – communications with new culture  Output – resulting behavior that is learned  Ethnorelativism – the ability to see behaviors as culturally bound  • Immigration used to be mainly from Europe  • Now most people immigrate to the United States from Central America and Asia  • Universalist – any culture needs to identify those rules that apply across cultures  o What is wrong in one culture should be considered wrong in all cultures  o Right and wrong are universal  • Relativist – any cultural behavior can only be judged within the context of that cultural  community  Examples of Diversity  • Gender, race, religion, social class, ability (able­bodied vs. disability), language,  sexuality  • The majority needs to fight for the minority in order for change to happen • Code of Ethics Example: Journalist at the New York Times lied in his articles, breaking  the code of ethics  • Ethnocentrism – when you think your culture is better than others (typically happens with religion, race, and gender) • Trolling – being negative towards someone online • Identity – how you view yourself and how others might see you  • Self – a set of beliefs about one’s attributes, as well as stories or memories that confirm  those attributes • The individual – your personal self  • The interpersonal – the self that emerges because of relationships or connections you  have made with others  • The group – the self that emerges because of your group membership  o Examples: family, culture, sorority/fraternity  • Face – the image of self that we project to others  • Facework – the communicative actions we take to show our face  • Valence – the positive or negative feelings that we might have about ourselves  • Centrality – the extent to which a self­aspect is crucial to how we describe ourselves  o Ex.) religion  • Currency – how we see certain aspects fitting in time (some are crucial to you at one time and are not at another) • Actuality – the distinction we make between characteristics we possess and those we  aspire to have  • Social Identity Theory – highlights that identity is a function of one’s social groups and  interactions  • Communication Theory of Identity – people maintain different overlapping identities  within cultural groups  • Ethnic identity – depth of commitment to certain shared patterns of communication  within a particular group  o Ex.) Italian traditions at Christmas  • Be aware of stereotypes  • Authenticity becomes a concern  o Not Indian enough (quote from Skin­Deep film)  • Age identity – identity can change over time • We always examine people about their age appropriateness • Ageism – age stereotypes  • Gender (learned) and Sex (biological; what you’re born with) Identity – expectations that  society places on females and males • Be aware of stereotypes  Standpoint Theory – point of view arise from the social groups we belong to   Inclusive Theory – to bring people together; strive for a broad based language that  includes all people       o Ex.) mailman  mailperson   Chronemics – the use of time (time management)  o Monochronic – 1 thing at a time  o Polychronic – multiple things at a time   Proxemics – how we use space and distance to communicate   Haptics – study of touch and the message it communicates  o Location (on body and place where you are), duration, intensity   Kinesics – study of body movements   4 types of gestures   Display rules – guide what kind/amount of appropriate emotions   Framing rules – standards taught by society/culture that tells us how we should manage  emotions   Feeling rules – what people should feel/ have the right to feel in certain situations   Emotion work – effort we give showing/suppressing emotions   Styles interaction in intercultural marriages  o Submission, compromise, obliteration, consensus 


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