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Com 327-01

by: Malika Jarrett

Com 327-01 COM-327-01

Malika Jarrett

GPA 3.796

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About this Document

This is a late study guide; however it can be useful for the final in December. These are the topic that were on the test on October 6th 2016.
Professional Applied Communications
Professor Zager
Study Guide
Communications, problem, solving
50 ?




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This 1 page Study Guide was uploaded by Malika Jarrett on Wednesday October 12, 2016. The Study Guide belongs to COM-327-01 at Dean College taught by Professor Zager in Fall 2016. Since its upload, it has received 3 views. For similar materials see Professional Applied Communications in Communications at Dean College.


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Date Created: 10/12/16
COM 327 Test 1 Review Sheet  Defining Communication  Models of communication: Linear, Interactive, Transactional  Strategic communication goals: Instrumental, relational, identity  Communication Networks: formal vs. informal  Communication channels  Types of theories: common sense, working, scholarly  Primary vs. Secondary research  Types of research methods  Parts of a research study (*See “How to read a research study” under posted readings)  Qualitative vs. Quantitative methods  Two components of training presentation (knowledge and skills)  Phases of group work: forming, storming, norming, performing, adjourning  Characteristics of interviews  Types of interviews: information, career research, employment, performance appraisal  Types of interview structures  Possible causes of conflict in group  Approaches to managing conflict: avoiding, accommodating, collaborating, competing compromising


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