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True Study Guide

by: Luppino70
GPA 3.4

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About this Document

Here is the updated and true version of what will be on the test. The previous version was only there due to required time of uploading
Intro to Interpersonal Communication
Karen Morris
Study Guide
50 ?




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Popular in Journalism and Mass Communications

This 6 page Study Guide was uploaded by Luppino70 on Tuesday October 18, 2016. The Study Guide belongs to CJ 201 at University of Wisconsin - Eau Claire taught by Karen Morris in Fall 2016. Since its upload, it has received 27 views. For similar materials see Intro to Interpersonal Communication in Journalism and Mass Communications at University of Wisconsin - Eau Claire.

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Popular in Journalism and Mass Communications


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Date Created: 10/18/16
Universal Communication Thursday, October 6, 2016 8:03 AM Areas of Communication Verbal Words, language Nonverbal Gestures, facial expressions, how close you stand, body language Paralanguage How you say something; tone, inflection, sarcasm When two of the areas work together we get at least one of these purposes of communication being fulfilled. 1. To Accent; accenting the message by saying and showing it 2. To Compliment; complimenting the emotion and meaning. Verbal giving the message and nonverbal to give the emotion 3. To Contradict; Verbal and nonverbal messages going against each other 4. To Regulate; Giving order to a conversation or show who comes first or next 5. To Repeat; Confirming the message with another area of communication Verbal Communication is Language Meanings are in people, not in words. Words have two meanings Connotative, what one connects the word to, the personal meaning of the word Denotative, dictionary meaning, the objective meaning Rules of Language 1. Phonological; the sounds of the word, such as aluminum in England vs the US, the pronunciation of the rules 2. Semantics; word choice. The word that you use is the same as others. 3. Syntactical; sentence structure or words of phrase. Do you want to go with? Barriers 1. Polarization; Describing reality with extreme views. Black or white in decisions. 2. Intensional Orientation; Seeing the label and that distracting you from the person. First time seeing a teacher outside of class. At least seeing the label first and seeing them in another setting confuses you. 3. Extensioal Orientation; Looking at someone label after the person. "What? You are a lawyer? No you're not." You're not that, you're just Steve 4. Bypassing; Missing the meaning due to different semantics. Using a word in a different light. Wait for me at Centennial, wait where exactly? 5. Allness Statements; Only seeing a part and mistaking it for the whole. How we see one instance and that becomes our basis for every instance. Always, never, every. 6. Fact-Inference Confusion; inference is an assumption from experience. Facts are verifiable observations. This is mixing the two when they do not go this way. 7. Static Evaluation; How one looks at reality does not change even though the world changes around you. 8. Indiscrimination; Seeing the characteristics of some of the individuals and applying that to the entire group, stereotyping Non-verbal Communication 1. Kinesics; body language with emphasis on gestures (gestural communication). How one uses your hands a. Emblem, hands in place of words b. Illustrator, gestures that accompany words c. Regulator, gestures to control the flow of a conversation d. Adaptor, nervous habits 2. Facial Communication; showing emotions with facial expressions a. Intensifying, exaggerating the emotion so others get the message b. De-intensify, underplay the emotion such as not showing sadness for losing a game c. Neutralize, hiding emotion d. Masking, replacing one emotion with another. 3. Eye Communication; emotions the eyes show and eye contact Civil inattention, not giving someone eye contact for privacy 4. Haptics; Touch Types of touch a. Positive Emotion, touch because I like you b. Playfulness, wrestle or tickling c. Control, trying to control someone else d. Ritual, touch needed to begin an action e. Task Related, touching to get a job done, such as a medical procedure. 5. Proxemics; study of space. a. Distance, the space between two people I. Intimate, around 0-18 inches II. Personal, 18in - 4ft. III. Social, 4-12ft. IV. Public 12-24ft. b. Territory, the space you can control I. Primary, what you own as in a house or car. That is my car and I will do with said car as I please II. Secondary, temporarily mine such as the house. III. Public, control of space due to being physically being there or leaving something to mark it. Ways to mark territory a. Central markers, using an object the one owns of some kind to claim an area b. Ear Marker, placing a name on an item to say it is yours c. Boundaries, putting up a perimeter of some kind. 6. Objectics; study of artifacts and objects 7. Chronemcis; study of time Paralanguage; vocalics. The vocal part of speech a. Pitch b. Rate, speed of speak c. Volume, how loud d. Inflection e. Pauses (silence) Functions of silence I. Give time to think, processing an answer II. To hurt, the silent treatment III. To isolate, want to be alone and not be bothered IV. Prevent communication, keeping your mouth shut to avoid a problem V. Communicate Feelings, left speechless through emotional state VI. Communicate nothing. Nothing going on, nothing to say. Conversation 1. Opening, 2. Feed forward, a preview to what will be discussed to get the other person ready 3. Business, the reason for the conversation, the meat of the story. What needs to be discussed or addressed. The goal a. To learn b. To relate c. To influence d. To play e. To help 4. Feedback, making sure they were heard and a summary of the conversation 5. Closing, how to end a conversation or how to show it is ending. Managing conversations 1. Initiating a. Self-reference, "Hello, this is Max Luppino" b. Other-reference, Knowing someone through someone else c. Relational Reference, how the two people feel about each other, "It's me" d. Context reference, saying how you know someone, "This is Max from CJ 201" 2. Maintaining a. Quality, the point to the conversation b. Quantity, longer talking points and not just one word responses c. Relevance, ethical and not gossip d. Manner, how the conversation is made like text or phone call. 3. Closing, if you start it then you end it. Should be feedback to summarize and clarify To help conversations 1. Disclaimers, before statements. "This will be hard for me to say" 2. Excuses, after. "Was that ok?" The reason for their saying


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