Exam 4 Study guide
Exam 4 Study guide CSM 201
Popular in Individual Family Resource Management
Popular in Behavioral Sciences
This 3 page Study Guide was uploaded by Kristen Marie on Thursday April 16, 2015. The Study Guide belongs to CSM 201 at University of Alabama - Tuscaloosa taught by Kym Reddoch in Spring2015. Since its upload, it has received 658 views. For similar materials see Individual Family Resource Management in Behavioral Sciences at University of Alabama - Tuscaloosa.
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Date Created: 04/16/15
CSM 201 Exam 4 Study Guide 1 Paradigm a A model reference visual b The way we perceive things the lens through which we see life 2 Paradigm shift a Changing our perception i Subway experience Man with wild children Covey learns he just lost his wife in the hospital ii Covey s son Son is not progressing like other kids Covey learns to change his view about his son b What causes a shift i Illness ii Traumatic event iii Taking on a new role 3 Personality and Character ethic a Character values and principles of effective living i Need to learn and integrate into our basic character internalize b Personality attitudes and behaviors skills and techniques i Our image ii Positive mental attitude iii Leaves opportunity for someone to lack sincerity no trust c We must grow the character first in order for the personality to be effective d To shift character ethic is to understand that there are natural laws that govern human relations principles 4 Inside out a The idea that we must make change inside before we change outside 5 Effectiveness a Governed by principles 6 The nature of correct principles a Principles are accurate and real i History of societies ii Proven iii Selfevident iv Living by the opposites 7 Habit a The intersection of knowledge skill and desire i Ability to sacrifice what we want now for what we want eventually b End result happiness 8 Maturity a Ability to respond to the environment in an appropriate manner 9 Maturity continuum a Dependence Independent Interdependent You I We Relying on others Selfreliant Working together b Independence is required before becoming interdependent team player 10 11 12 13 14 15 16 17 18 19 20 21 Private victory a Character growth moving from dependence to interdependence Habits 123 Public victory a Teamwork and cooperation Habits 456 PPC balance a P Production i What is produced b PC Production capability i How it is produced c If you don t take care of the PC you won t get the product Responsibility a The ability to choose your response Theories of determination a Genetic determinism i Made the way we are b Psychic determinism i Upbringing conditioning from childhood c Environmental determinism i What occurs in your environment Proactive a We as humans are responsible for our own lives b Traits of proactive person i Recognizes their response ability ii Goaloriented iii Productive iv Conscious of their own choices selfaware Reactive a Affected by physical environment b Traits of reactive person i Overly impacted by their environment social environment ii Play victim blame others for problem iii Angry lack of control Circle of concern a A range of concerns such as health problems at work ect b No particular mental or emotional involvement Circle of in uence a Thing we have control over b How we perform in school Management vs leadership a Management is a left brain activity b Leadership is a right brain activity Stewardship Delegation a Focused on results instead of methods b Gives people the choice other methods and makes them responsible for the results 4 Quadrants of Time Management Urgent Not Urgent g I II 8 E E III IV Ct E E E 22 Behaviors of the 4 Quadrants a 1 Urgent and important i Must be done important because it contributes to our mission b 11 Not urgent and important i Production capability building 1 Produce results Preventive planning todo c III Urgent and not important i Seems important because they are demanding d IV Not urgent and not important i Time wasters 23 Emotional bank account a Building up trust in a relationship i Checking account balance of trust ii deposits actions which build up the balance of trust iii withdrawals Take away from the balance of trust 24 Paradigms of Human Interaction a WinWin i Always looking for an alternative that seeks mutual benefit for each party b WinLose i Get everything you wantneed and take down the opposite party competition c Win i Get what you wantneed and not care about other party selfcenteredself focus d LoseWin i Mindset that you will lose so you let the other person win lack core of standards e WinWin or No Deal i Work to get what both parties want but willing to walk away if it cannot be achieved 1 agree to disagree f LoseLose i Mindset that you if you lose the other party needs to lose as well ii Enemy centeredunhealthy 25 Principles regarding listening a Empathic listening i Listening with the intent to understand ii Putting ourselves in the other person s place and responding 26 Synergy a The idea that the whole equals the sum of its parts b Putting two people together and seeing the results of their cooperation 27 Sharpen the Saw a Renewing ourselves b Personal PC c Quadrant 2 activity 28 Writing our own script a Seeing others and ourselves in a positive manner i How they can be verses how they are
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