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PSU - BA 302 - study guide - Study Guide

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Schools > Portland State University > Engineering > BA 302 > PSU - BA 302 - study guide - Study Guide

PSU - BA 302 - study guide - Study Guide

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background image BA302 Study guide CH. 5-8 & 10 Ch.5 Theories of Motivation Understand, describe and be able to apply concepts and theories. 1. What is the formula for high employee performance?
2. Describe the levels of Maslow’s hierarchy of needs.
3. Explain ERG Theory
4. What are the two factors of Frederick Herzberg and how do they relate to 
motivation? 5. Explain the Acquired Needs Theory.
6. How does the Equity Theory apply to motivation?
7. How can justice perceptions help employers?
8. How does expectancy, instrumentality and valence influence an employee?
9. What types of reinforcement can be used for motivating? Explain each.
10.What is OB MOD?
11.Does culture play a role in all aspects of motivation?
12.How can ethics be used to motivate?
Ch. 6 Designing a motivating work environment 1. Describe scientific management.
2. Explain job specialization.
3. What are the five core dimensions and their significance? 
4. The three psychological states of the job characteristic model.
5. What is the difference between empowerment and structural empowerment?
6. What are some benefits of job rotation, enlargement, and enrichment.
7. Explain SMART Goals.
8. What are potential downsides to goal setting.
9. What are positives and negatives of 360-degree feedback?
10.What makes an effective appraisal meeting?
11.Describe absolute and relative ranking.
12.Name the types of performance incentives.
13.What might be a good motivation system for a collectivistic culture?
14.Can rewards lead to unethical behaviors.
Ch. 7 Managing stress and emotions 1. What is General Adaptation Syndrome?
2. Are hindrance and challenge stressors good or bad for you?
3. Explain Demand Control Model.
4. Would the JD-R Model pertain to a high-level executive?
5. What are causes of stress called? Name them.
6. Describe type A and type B personalities.
7. Is there such thing as good stress?
8. Know the individual approaches to managing stress.
9. How can an organization help its employees manage stress?
10.What is an emotional contagion?
11.What is the Affective Events Theory?
12.Name three types of emotional labor?
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School: Portland State University
Department: Engineering
Course: Organizational Behavior
Professor: Shung Shin
Term: Summer 2015
Tags: Organizational Psychology
Name: study guide
Description: ch. 5-8 and 10
Uploaded: 11/11/2017
2 Pages 93 Views 74 Unlocks
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