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Texas State - MGT 3303 - Class Notes - Week 9

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Texas State - MGT 3303 - Class Notes - Week 9

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background image Chapter 9: Managing Diversity and Inclusion:
Diversity Management­ managing a diverse workforce by recognizing the characteristics 
common to specific groups of employees while dealing with such employees as individuals and 
supporting, nurturing, and utilizing their differences to the organization’s advantage
Affirmative Action­ special efforts to recruit and hire qualified members of groups that have 
been discriminated against in the past
Diversity Shaped America’s Past:
Most immigrants to the United States from late 1800s to early 1900s were non­English  speaking, from Italy, Poland, Ireland, and Russia As late as the 1940s, and sometimes beyond, colleges routinely discriminated against  immigrants, Catholics, and Jews When the Women’s Rights Movement was launched in 1848, most occupations, colleges, and professional schools were off limits to women The most difficult and wrenching struggle for equality involved America’s nonwhite  minorities Rigid racial segregation of education, employment, and housing persisted for 100 years  after the end of the Civil War Although the struggle for equality is far from complete, many civil rights received their  greatest impetus from the Civil Rights movement Sexual Harassment: Quid Pro Quo Harassment­ submission to or rejection of sexual conduct is used as a basis for employment decisions Hostile Environment­ occurs when unwelcome sexual conduct has the effect of  unreasonably interfering with job performance or creating an intimidating or hostile, 
working environment 
Basic Components of an Effective Sexual Harassment Policy: 1. Create organization wide policy
2. Train supervisors
3. Establish complaint procedure
4. Act on complaints
5. Discipline offenders
6. Follow up and resolve cases
background image Minorities and Immigrants: Black, Asian, and Hispanic workers hold more than one of every three jobs Foreign­born workers make up more than 17 percent of the U.S civilian labor force,  About Half of these workers are Hispanic, and 24 percent are Asian One in 66 people in the United State identifies himself or herself as multiracial, and the  number could soar to 1 in 5 by 2050 People with disabilities are the largest unemployed minority in the United States Well­Manages Diversity and Inclusion­ A Competitive Advantage: Ability to attract and retain motivated employees Better perspective on a differentiated market Ability to leverage creativity and innovation in problem solving Enhancement of organizational flexibility A Diverse and Inclusive Workforce­ Can be Challenging to Manage: Stereotyping Unexamined assumptions Lower cohesiveness Communication problems Mistrust and tension Multicultural Organizations: Monolithic Organization­ an organization that has a low degree of structural integration­  employing few women, minorities, or other groups that differ from the majority­ and thus has a highly homogeneous employee population Pluralistic Organization­ an organization that has a relatively diverse employee  population and makes an effort to involve employees from different gender, racial, or 
cultural backgrounds
Multicultural Organization­ an organization that values cultural diversity and seeks to  utilize and encourage it How Organizations Can Cultivate a Diverse Workforce: 1. Obtaining top management’s leadership and commitment
2. Assess the organization’s progress toward goals
3. Accommodating employees
4. Train employees in diversity
5. Retain diverse employees Retain Talented Employees:

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School: Texas State University
Department: Business Management
Course: MGT of Organization
Professor: A. Konopaske
Term: Fall 2015
Tags: Management
Name: MGT3303, Week 9
Description: chapter 9 notes that will be on exam 3.
Uploaded: 03/29/2018
3 Pages 37 Views 29 Unlocks
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