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Texas State - MGT 3303 - Study Guide - Final

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Texas State - MGT 3303 - Study Guide - Final

School: Texas State University
Department: Business Management
Course: MGT of Organization
Professor: A. Konopaske
Term: Fall 2015
Tags: Management
Name: MGT3303, Study Guide
Description: Chapters 9-11 study guide for exam 3
Uploaded: 04/03/2018
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background image MGT3303 Exam 3 Study Guide Chapter 9: Managing Diversity and Inclusion: Diversity Management­ managing a diverse workforce by recognizing the characteristics 
common to specific groups of employees while dealing with such employees as individuals and 
supporting, nurturing, and utilizing their differences to the organization’s advantage
Affirmative Action­ special efforts to recruit and hire qualified members of groups that have 
been discriminated against in the past
Quid Pro Quo Harassment­ submission to or rejection of sexual conduct is used as a basis for 
employment decisions
Hostile Environment­ occurs when unwelcome sexual conduct has the effect of unreasonably 
interfering with job performance or creating an intimidating or hostile, working environment 
Multicultural Organizations:
Monolithic Organization­ an organization that has a low degree of structural integration­  employing few women, minorities, or other groups that differ from the majority­ and thus
has a highly homogeneous employee population
Pluralistic Organization­ an organization that has a relatively diverse employee  population and makes an effort to involve employees from different gender, racial, or  cultural backgrounds Multicultural Organization­ an organization that values cultural diversity and seeks to  utilize and encourage it Managing Across Borders: Expatriates­ parent­company nationals who are sent to work at a foreign subsidiary Host­Country Nationals­ individuals from the country where an overseas subsidiary is  located Third­Country Nationals­ individuals from a country other than the home country or the  host country of an overseas subsidiary  Inpatriates­ foreign nationals transferred to work at the parent company Ethnocentrism­ the tendency to judge others by the standards of one’s group or culture,  which are seen as superior Culture Shock­ the disorientation and stress associated with being in a foreign  environment 
background image Chapter 10­ Leadership:
Leading and Managing:
Supervisory Leadership­ behavior that provides guidance, support, and corrective  feedback for day­to­day activities Strategic Leadership­ behavior that gives purpose and meaning to organizations,  envisioning and creating a positive future Approach 1: Trait Approach ­ The oldest leadership perspective
­ Focuses on individual leaders and tries to determine the personal characteristics 
(traits) that great leaders share Approach 2: Behavioral Approach
­ Task Performance behaviors: Actions taken to ensure that the work group or 
organization reaches its goals ­ Group maintenance behaviors: actions taken to ensure the satisfaction of group  members, develop and maintain harmonious work relationships, and preserve social  stability Approach 3: Situational Approach
­ Leadership perspective proposing that universally important traits and behaviors do 
not exist, and that effective leadership behavior varies from situation to situation Fiedler’s Contingency Model of Leadership Effectiveness­ a situational approach to 
leadership postulating that effectiveness depends on the personal style of the leader and the 
degree to which the situation gives the leader power, control, and influence over situation
Path­goal Theory­ concerns how leaders influence subordinates’ perceptions of their work goals
and the paths they follow toward attainment of those goals
Vroom Model­ A situational model that focuses on the participative dimension of leadership
Hersey and Blanchard’s Situational Theory­ a life­cycle theory of leadership postulating that 
a manager should consider an employee’s psychological and job maturity before deciding 
whether task performance or maintenance behaviors are more important ­ Job Maturity: the level of the employee’s skills and technical knowledge relative to  the task being performed ­ Psychological Maturity: an employee’s self­confidence and self­respect Contemporary Perspectives on Leadership:

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School: Texas State University
Department: Business Management
Course: MGT of Organization
Professor: A. Konopaske
Term: Fall 2015
Tags: Management
Name: MGT3303, Study Guide
Description: Chapters 9-11 study guide for exam 3
Uploaded: 04/03/2018
5 Pages 58 Views 46 Unlocks
  • Better Grades Guarantee
  • 24/7 Homework help
  • Notes, Study Guides, Flashcards + More!
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