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LU - BUSI 300 - Study Guide - Midterm

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LU - BUSI 300 - Study Guide - Midterm

School: Liberty University
Department: Business
Course: Business Communication
Term: Spring 2019
Tags: business communication
Name: Busi 300
Description: These notes covers chapters 1-4 for test 1
Uploaded: 03/18/2019
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Join more than 18,000+ college students at Liberty University who use StudySoup to get ahead
School: Liberty University
Department: Business
Course: Business Communication
Term: Spring 2019
Tags: business communication
Name: Busi 300
Description: These notes covers chapters 1-4 for test 1
Uploaded: 03/18/2019
4 Pages 68 Views 54 Unlocks
  • Better Grades Guarantee
  • 24/7 Homework help
  • Notes, Study Guides, Flashcards + More!

Unformatted text preview: Chapter 1 ishing a Framework for Business Communication Por poses for Communiating are to inform to persuader and to enter in eposes for Organizational Communication Lace to establish and maintain credibility and positive relationships with others Communication is defined as any means being an individual was to interpret something to someone elsee pater may be by the Use of Symbols, words, and not limited to booly language The Transactional Process Model of Communication illustrates play by play to complex process of the Communication process and theorize's some misunderstandinga. What may occur during the Communication process Interferences are in toruptions in the communication process that Cowes I party of the Communication process to have a misunderstanding Successful Organizat.ons can be defined as any organiza Yion es groups Ahat have Cinden an energized organizational environment ond R ources to promoteger Sancese open Communication and loperless Gmong employees and texto executive members and I encourago Successful tosk completion Organization Compilation is any communication that Des within an organizational Setting Communication Flows are retined the various methods. Oued to communicate within Organi Zotons and in perdana Svation Formal Communicchian Nekuest is a channel of commnication within an organization to Ap- Wed to integrem certain ways Sin the simples Simplest way to get wart performed. Usually dictated by someone in a position of Tauthority Informal Communication which is usually misconstroocked lonce it makes it to you because it's usually 15 just office gossip and complaints. AK! The word 'on the street! StudySureaucracy is a Formal Communication The rely on an organizations policies and procedures and in Some cases employment manuals and employee expectations to diclate their behavior organizational behavior own Ward Communication is the flow of commonication from the Supervisor to the employee of from the top to the -bo-Hom and usually includes both Spoken and written Method Opward Componication is feedback from employees to the member of management that informs them about their employees Strengths grievances, and performance skills to Dunder lurther em advancement in the bigan lation Horizontal Communication describes the primary she thod used in achieving coordination in a functioning Organization also is used to interact between comployees employees of the same status, organizational status. Internal Messages are messages that are sent and meant to be recieved from by members of the Sacre organization AKA as group Messaging External Mesages are all messago addressed to individuals outside of your organization The 5 levels of communication 1. Intrapersonal communication relains to communication within oneself and in causidered not to be true communication because it doesn't involve a sender and receive thinking Interpersonal communication Dertains to correspondence between two people usually to Succeso fully complete a comhooting fast and is usually used to make to mutually satisfy se an emotional need. Supervisor to Subordinate 3. Group Communication is used to achieve maximum outpur when communicating among more than 2 individuals usually used by leaons, work groups or at Meeting4 Organizational communication is used by combined groups normally so help complish large fasts by providing needed 9 month wed by companies and organis110 Structure Communication As maximaze the audience of recipients their messages reach is used by most companies and organization when communicating with merber of the public usually we for advertisement purposes I feeline Communication is when the Hi Communicator hos eley Secific potse Rosen for each metode and bos e discos methods of for free calchin the attention of the forces budience and stategies to deal with unforeseer interference Context is the base of all communication, it is the Situation pertaining to the message of could be the setting that influences your responde Factor Influencing Business Communication 1. Legal d Ethical constraints 2. Changing Technologie 3. Diversity Changes 4. Team Environment Stakeholders are individuals inside and outside an Organization who hold some equity int and crgo are affected by the decisions and downfall of an organization Ethics refers to an individual perference of what they per cieve as wortright and wrong 4 Dimensions of Business Behavior Illegal and Vnethical Behavior Illegal but Ethical behavior Lesar but Unt Mical behavior Legal and Ethical Behavior The Pagano Model is a method of determining if a proposal is advisable by answering 6 questions

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