CPS 3300 Test 1 Bank
CPS 3300 Test 1 Bank CPS 3300
Popular in INTERPRSNL COMMUNICATION SKILL
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This 21 page Study Guide was uploaded by CarrieP on Sunday September 6, 2015. The Study Guide belongs to CPS 3300 at Georgia State University taught by Amanda Rumsey in Fall 2015. Since its upload, it has received 60 views. For similar materials see INTERPRSNL COMMUNICATION SKILL in Psychlogy at Georgia State University.
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Date Created: 09/06/15
Selfconcept in uences behavior and behavior in turn in uences selfconcept True Interpersonal communication is reversible only when The message wasn t received Martin Buber39s II level represents the deepest and most important dimension of interpersonal relationships and communication patterns False Optimal human ful llment depends on having certain achieving having one39s Which of the following are considered basic survival needs food and water It is a misconception to assume that more communication will always make tense interpersonal situation better True Communication competence is a trait that a person either possesses or lacks False Individuals with limited selfawareness often turn to avoidance behaviors such as making alibis and blaming others Given the basic principle that we all have needs which one of the following is not among them the need to communicate effectively Understanding how others is essential to empathy Punctuate Communication is inevitable means AII behavior is a potential message Which of the following statements re ects an interpersonal communication myth All of these The context involves the psychosocial aspects of interpersonal communication s ua onal Optimal human ful llment depends on having certain personal and interpersonal needs met Most of our learning in life comes through Interacting and communicating with others Communication competence is a trait that a person either possesses or lacks False Communication when we respond to people39s social roles rather than who they are as unique persons Extrapersonal impersonal forensic In terms of the de nition of communication No common agreement has been reached There are many variables in interpersonal communication such as frame of mind situation and relationship dynamics that render an interaction unrepeatable True Selfawareness enables people to All of these The idea that a personal cannot not communicate lmplies that communication is inevitable Wiio s laws of communication provide observations about human communication from a humorous perspective Which of the following is not true about communication rules courtrooms and work settings generally rely on implicit rules that are posted on signs Words are symbol that inherently contain meaning False Everything that we do is Goal directed Words are irretrievable True It is a misconception to assume that more communication will always make tense interpersonal situations better True Which of the following statements is true A person repeats behaviors that reinforce the selfimage that he or she holds People who lack satisfying relationships and who communicate poorly have 2 to 3 time39s greater risk of an early death When a manager speaks authoritatively to an employee this is an example of the dimension of the communication relational The context involves the needs desires values experiences and personality that one brings to a conversation Cultural Understanding how others is essential to empathy individuate It is possible to unreceive a message false In interpersonal contexts the content dimension is more important than the relational dimension of a message False n communication individuals mirror each others behavior symmetrical Meanings in communication reside in and among people Because everyone and everything is constantly changing one of the principles of communication is that communication is Unrepeatable Feelings supported and connected to others help reduce anxiety This occurs when the is ful lled need to belong Martin Buber39s IYou occur at the highest level of impersonal communication False Channels of communication include All of the above A persons selfconcept lters his or her conception of the world Communication competence is a trait that a person either possesses or lacks false Interpersonal communication is governed by rules People rst being the communication process when they are born Communication at the lit level is casual and impersonal true In interpersonal contexts the content dimension is more important than the relational dimension of a message False Which of the following is an accurate statement about communication Much communication is unintentional People who communicate effectively all of these The ability to communicate effectively is important only for intimate and important relationships False Erasing or replacing certain words or acts is not possible true At the present time there is no research to support the hypothesis that a connection exists between social interaction and physical health or longevity False One of the core purposes of communication is to play in order to create a mental diversion or balance in one s life or relationship True Communication competence is an inborn rather than a learned characteristic False Interpersonal communication is a process transactional Everything we do is directed toward some goal This principle of human behavior ls related to our efforts to maximize our pleasure and minimize pain Communication Has an ethical dimension When someone produces and sends a message it is called when someone perceives and interprets the message it is called Encoding decoding The only way to avoid the irreversibility of communication is To not receive the message at all Communication involves Complex thinking feelings and behaviors Which of the following is not a valid reason for studying communication Wanting to discover weakness in others The case of serial killer Aileen Wuomos illustrated that Past experiences selfimage and behavior are interrelated Which of the following is not an element of Martin Buber39s analysis of relationships M It is through the lter of our that we perceive the world Selfconcept According to Buber which of the following is true Communication is at its highest level within quotThouquot relationships The concept of communication competence suggests there is no single quotidealquot or quoteffectivequot way to communicate in every situation True Most people operate at a level of communication effectiveness equal to their potential False Speakers who make the effort to match their speaking styles to their listeners are viewed as more credible and ef cient The concept of communication competence suggests there is no single quotidealquot or quoteffectivequot way to communicate in every situation True Speaker who make the effort to match their speaking styles to their listeners are viewed as more credible and ef cient True n interpersonal contexts the content dimension is more important than the relational dimension of a message False Which of the following statement about communication is true All of these Increased selfawareness Helps individuals confront problems more comfortably Status expectations and power are examples of issues in the content dimension of relationships False communication occurs when we respond to people39s sociaI roes rather than who they are as unique persons impersonal Selfesteem and selfconcept are similar sounding but unrelated concepts False When the need for is thwarted people tend to react negatively and can become defensive devious manipulative and even selfabusive Independence Your rst encounter at a job interview is affected by the interviewer s scowling facial expression Which characteristic of communication best describes the situation Communication is a transactional process Feeling supported and connected to others helps reduce anxiety This occurs when the is ful lled Need for security need to be loved and accepted need to belong communication is a distinctive form of human communication that occurs when individuals interact and mutually affect each other Impersonal interpersonal insightful In some interpersonal contexts the relational dimension of the message may be more important than the content of the message True Communication is inevitable means AII behavior is a potential message communication occurs when we respond to people39s sociaI roes rather than who they are as unique persons Impersonal Children begin formulating scripts as a Survival strategy At the earliest stage of development the selfconcept is primarily focused on Physical awareness Selfconcept can be de ned as the picture you hold of yourself True The development of the selfconcept is considered An ongoing lifelong process Which of the following statements about the spiritual self is true All of these The games in transactional analysis refer to socially dysfunctional behavior patters Which of the following statements about the organization of the self is true the self concept has meaning and stability because its different dimensions quotme39squot have a hierarchal order High selfesteem ls associated with high energy and optimism Social comparisons are based on Subjective comparisons of ourselves to others Positive and healthy attitudes about life appear most highly correlated with Supportive parents who have positive attitudes The social self is distinctive in that we use it says it in uences Signi cant others are those people whose evaluations are especially in uential on us Attitudes are a re ection of predisposition of what we like and don39t like Which of the following statements about the organization of the self is true the selfThe spead in order Which of the following statements is true about the impact of parental attitudes parents with negative attitudes about life and deviant behaviors tend to have children who view themselves negatively One39s self concept is genetically hardwired and therefore resistant to change False One reason suggested for negative evaluations of self is that our American culture subscribes to the myth of perfection True An individual39s selfconcept is exclusively a product of messages he or she receives in early life False If you ever gave a speech and forgot your remarks because you were afraid saying quotI know I will blow itquot you experienced Selfful lling prophecy Anorexia is an example of how internal logic prevails over external logic True A life script is a Preconscious life plan that governs how we live A woman who chooses an overbearing husband because she wants to avoid decisionmaking is acting from this ego state child The dynamic nature of the self enables people to Take a consistent stance in life Selfful lling prophecies occur when one39s expectations of an event make the expected outcome more likely than it otherwise would have been True A person whose evaluations are especially in uential and who has credibility and power in your life is called a signi cant other A husband who chooses an overly submissive wife because he seeks control in the relationship is acting from this ego state parent A person39s awareness of social being begins at 67 months after Selfconcept is almost totally a product of social interaction True The material self is Related to the tangible things you possess The material self is re ected in which of the following statements just bought a new car and it s fully loaded Perfectionism enhances an individual39s selfconcept False Only in uential individuals who are signi cant in our lives give us our selfconcept information False The selfconcept is a Relatively stable set of perceptions about our selves Which of the following is not a basic need for infant survival Awareness of social being It is more likely that a person with will go against family wishes and make a nontraditional career choice high selfesteem One39s selfconcept is a complex picture that develops from speci cmany inherited A signi cant other is someone who has given us primarily positive reinforcement False One39s selfconcept develops at birth and remains relatively constant throughout one s life False Social comparison allows us to decide if we like or dislike others False Selfesteem has a powerful affect on communication behavior True If a new experience is rewarding or selfenhancing a person tends to see it as congruent with his or her established selfsystem True Selfconcepts are xed and not subject to change False Although infants39 brains have not developed enough to process their social environments infants cannot survive without interaction with other beings True Which of following is not a characteristic of the selfconcept Unchangeable Which of the following is not a component of William James39s tripartite conception of the self The core self At the core of our selfconcept and behaviors are our values In the process of interaction analysis according to the theory of Transactional Analysis which of the following is not a consideration Transient stages The quotgamesquot in Transactional Analysis refer to socially dysfunctional behavior patterns Once language is introduced into a child s life the evolution of self becomes a product of Social interaction occurs when a new experience is inconsistent with ones that have already taken place and been absorbed into the selfsystem cognitive dissonance refers to a syndrome characterized by exaggerated investments in one s own image versus one s true self Narcissism The social self is distinctive in that It in uences how with interact with others based on the social roles we have with them Beliefs and values are easier to access and change than are behaviors and attitudes because they were taught to us by our parents and we tend to reject them as we mature False Which of the following characteristics is not associated with high selfesteem Fault nding and criticizing ourselves In the theory of Transactional Analysis TA each unit of interpersonal contact is called a stroke Cognitive dissonance occurs when perceptions are incompatible Which of the following is not true about beliefs and attitudes attitudes are the same as beliefs One of the organizational features of the self is that each person39s self unique Your predisposition to view things in terms of your likes or dislikes is a re ection of your Attitudes The question Who am I is based in language development a process that begins several months after birth True One39s selfconcept is a complex picture that develops from Many sources and is dependent upon interpersonal communication Our is re ected in attitudes beliefs and values that we hold Selfconcept Which of the following is not an expression of the social self I just bought two season tickets to the theatre for the performing Arts Which of the following terms is not closely associated with selfesteem selfdoubt Most selfconcept theorists agree that selfconcept has A general stable quality characterized by orderliness and harmony The subjective nature of the selfconcept explains our resistance to selfconcept change Advertising agencies are effective because they exploit our material self True The signi cance we attach to the features of the self is unrelated to the opinions of others False Selfesteem is composed of two elements selfacceptance and selfworth The distinction between self and surroundings is one of the earliest personal insights that contribute to the concept of self True Feedback from others about our talents and skills Hasmay determine An interpersonal relationship is an association in which parties meet each other39s social needs to some degree True Which of the following statements is true about the friendships of women and men Both men and women express closeness in ways that they value and understand Research suggests that competent people who blunder are rated as less attractive than competent people who don39t blunder False There is an attempt to de ne the relationship in which stage of relational development involvement A recent study has shown that the most universally preferred approach in initiating a romantic relationship is the use of a cute or ippant remark False One of the characteristics of best friendships is that they are limited they are relationships a person When it comes to deception in relationships roleplaying is a strategy in which people behave differently from how they are thinking and feeHng Relationships are everywhere if we want them but we don39t need them in order to th ve False Intimacy is the primary goal of relationship communication False The four years that Chuck Noland spent on a deserted island in the movie castaway illustrate that The desire and need for connection with others can be powerfully motivating A relationship is less an outcome than a process True We tend to seek out people with whom a relationship can give us greater rewards than the costs True While email may be helpful in sending information its use selfdom leads to any kind of sustained interpersonal relationship False One of the biggest problems in relationships is that people have beliefs unrealistic The ways that family members communicate with each other Are formative because this is where we rst learn about communication Factors that contribute to whether we form relationships with others include which of the following all of these Individuals in a relationship in turmoil usually agree upon the speci c events that caused trouble in their relationship False Withdrawal and a decrease in selfdisclosure occur when A relationship is declining Small talk occurs most during which state of relationship development attraction When partners begin to refer to themselves as we they have moved into which relational stage Union Exchanges between customers and servers at a fastfood restaurant count as interpersonal relationships False Ironically people with high self esteem tend to seek out relationships with people who treat them poorly false Individuals in a relationship in turmoil usually agree upon the speci c events that cause trouble in their relationship False When an intimate relationship ends it is generally true that there will be a period of grieving for the death of the relationship The attraction factor of similarity is demonstrated in all of these The old saying Opposites attract suggests which reason for forming relationships Complimentarity When it comes to deception in relationships most lying is done To reward or bene t the Iiar Physical appearance and attractiveness are All of these Cyber relationships are not problematic as long as they Don t intrude on a person39s primary committed relationship One of the obstacles in resolving relationships problems is that there people how Khalil Gibran s statement union Which statement about these relationships at work is most accurate In most work settings management has legitimate concerns about romantic relationships There is a risk of rejection in which relational stage attraction One of the obstacle in resolving relationship problems is that People tend to accept the surface issue as the problem without looking deeper Workplace communication channels include the Grapevine which Can help people feel connected as well as cause miscommunication problems The fact that we are likely to choose a mate with whom we frequently cross paths points to which reason for forming relationships Proximity One of the characteristics of best friendships is that They are relationships that stand the tests of time and changes Thirdparty relationships occur when people Develop relationships outside of their primary committed relationships Which of the following is the most accurate statement about relationships breaking up it is rebuilding the more A factor that distinguishes friendships is that they are Relationships of mutual free choice and are mutually productive Workrelated problems affect relationships When partners are preoccupied with theirjobs or they are career competitive Helping relationships are strictly the domain of professionals and require specialized training and certi cation False People who believe that selfdisclosure and intimacy are rislq prefer to have friendships Casual Working late at the office could be an example of something that occurs in which stage of relational development Decline Friendshifts is a term that applies to How our friendships needs and interests change over time Which of the following is the most accurate statement about relationships breaking up Rebuilding selfesteem afterward motivates people to reassess themselves and make some rewarding changes One theory about love proposes six different types of love Which of the following statements is not true eros Once people have made a commitment to a relationship they should avoid trying to assert their individual identities False Think of a mobile that hangs over a baby s crib systematic approach Intimacy is not a desirable goal for every relationship True The best way to gain the liking of others is to be good at what you do and deny your mistakes False ln Knapp39s relational Stages model once a relationship begins it may regress to a previous stage Which of the following statements about physical attractiveness is not true People who are capable and competent are considered more physically attractive while attractive people are rarely seen as competent Sexrelated problems in relationships are due to All of these Psuedo friends are people who All of these In terms of developing relationships the factors of proximity and exposure Mean that we have more opportunities to interact with some people than others Relationships once they have declined cannot be renewed and rede ned False Judgments are the least common responses to statements others make False Which of the following is not a factor in selective perception motives emotions setting Physiological in uences on perception include age and health True Gender roles arise more from environmental in uences than from physiological factors True Tendencies that distort perceptions include being in uenced by the obvious True Motives help determine how we perceive people True One form of organization used to identify causes and effects in interactions is called punctuation In the beltway sniper case early eyewitness reports focused on a man in a white van This is an example of proximal effect Selection is an objective process False Problems arise with rst impressions when the label 5 we attach are inaccurate and we hang onto them True The tendency to judge ourselves more charitably than we do others is called selfserving bias The stage of interpersonal perception involves the interpretation of information third theory refers to the process we use to develop credible explanations for our own behavior and the behavior of others Attribution The process of perception is ongoing and requires that selection organization and interpretation occur in a speci c sequence False Selective perception can result in communication inaccuracies True Which of the following is not an example of a perceptual rule cause and effect Communication theorists use the term to refer to sorting parameters we use to group people and data Perceptual rules Physiological in uences on perception include fatigue and hunger true Perception checking is a tool to help us to accurately understand others rather than assuming that our rst interpretation is correct True The stage of interpersonal perception involves selecting stimuli on which to focusinformation such as gestures tone of voice facial expressions and so forth First One39s perceptions of a given event are in uenced by one s experiences values identity needs and wants True Giving greater emphasis to the latest or most current information about a person even when it is inconsistent with the persons longstanding behavior pattern is known as the Recency effect We attach meaning to our experiences using which of the following selection organization and interpretation Communication theorists use the term to refer to modifying or con rming an initial impression by placing heavier weight on the most recent observations about an individual recency effect Which of the following is not a factor in selective perception Setting A hungry person sees restaurant everywhere because of which factor of attention motives Communication theorists use the term to describe how we classify interactions in terms of cause and effect Punctuation As a result of empathy the gap between you and the other person is likely to grow False In uences on perception include selection and organization False There is nothing wrong with generalizations as long as they are accurate in fact it would be impossible to get through life without them true There is nothing wrong with generalizations as long as they are accurate in fact it would be impossible to get through life without them true Your emotions can affect how you perceive an event True Attribution is the term used to describe the process of attaching meaning to behavior True Gender roles arise more from environmental in uences than from physiological factors True People commonly imagine that others possess the same attitudes and motives they do True When others suffer we often blame the problem on their personal qualities when we are the victims we nd explanations outside of ourselves True A student assumes his professor things that he is a poor student so he doesn39t bother to study for the class exams The student fails the course This is an example of Selfful lling prophecy In western cultures such as the United States silence is often viewed as an embarrassment is the process of decoding and evaluating sensory data and perceptions Interpretation When a person who is normally goodnatured yells at us we pay attention because of the quality of contrast Jill and Jack argued about where to spend the holidays Jack argued because Jill was unwilling to make concessions where as Jill argued because Jack wasn t respecting her feelings This is an example of punctuation True Tendencies that distort perceptions include favoring negative impressions and blaming innocent victims True Interpretation plays a role in virtually every interpersonal act True refers to a way of organizing a vast array of information about people39s personalities Implicit personality theory We notice extremely short or tall people because of which factor of attention intensity Perception in uences our communication choices true The way a communication sequence is punctuated affects its perceived meaning True In uences on perception include cultural and social factors true Which step of perception is involved when you wonder if the person who smiles at you across the room is interested in romance or just being polite Interpretation Overgeneralization is the foundation of stereotyping True Empathy is the ability to recreate another person39s perspective to experience the world from her or his point of view True Which step of perceptions is based on the fact that we notice some messages and ignore others Selection theory refers to the process we use to develop credible explanations for our own behaviors and the behavior of others Attribution Our expectations in uences our perceptions True Perceptual schemata are tendencies to misinterpret data False In uences on perception include physiological and psychological factors true A mother nds signs of drug use such as burnt spoons in the dishwasher and trace marks on her teenage son39s arms yet chooses to ignore the possibility that her son is addicted to heroine This is an example of perceptual accentuation refers to the process by which we lter sensory stimuli selective perception When people are aware of both the positive and negative characteristics of another they tend to be more in uenced by the undesirable traits true is the process by which we decide what other people are like and by which we give meaning to their actions interpersonal The stage of interpersonal perception involves the organization of information second Communication theorists use the term to refer to the effect of attending to the rst pieces of information that we observe primacy effect Sample error refers to an error in measurement The stage of interpersonal perception involves the retrieval and use of the information third fourth Our emotional state has little relevance to how we view people and events False Unconditional love is the experience of Being accepted and appreciated for who you are
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