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Date Created: 09/02/14
Chapter 8 Structure anything composed of parts arranged together in some way Organization arranging tasks people and other resources to accomplish work requires structure Three elements divide up work arrange resources and coordinate activities Formal structure official structure of the organization Informal structureshadow org network of unofficial relationships among organization members alternative to org structure live and die by alternate structure Google and Structure The culture was working well but the company needed more structure He hired a financial and controller system instituted staff meetings and set and reviewed quarterly objectives Division of Work chain of command span of control levels of management Staff and Line Staff is support role that doesn39t directly bring in revenue line is financial shit government programs are line reporting Michael Dell had too many people reporting to the CEO Social network analysis the informal structures and their embedded social relationships that are active in an organization 5 types are functional divisional network team and matrix Silo function market finance Chimney function as well operate in best interest of themselves functional is real important broad expertise appeals in many orgs functional and division are two most popular divisional three ways product geography and customer one question on matrix combining project with function Pros of Functional Economies of Scale Broad Expertise Training for Skill Functional Career Paths Pros of Divisional Focused experts better coordination increase Accountability growshrink easier Pros of Matrix Accountability to Projects Better Communication Teams Solve Issues Top Mgmt Focus on Strategy Benefits of Team Improve comm coop decisions stronger relationships can boost morale Benefits of Network Lower costs access to experts growshrink With market conditions Teams Solve Issues Top Mgmt Focus on Strategy tall many levels small span of control top management can39t communicate with bottom management flat broad span of control one manager for many so easier to communicate Centralization top management keeps the power to make most decisions Decentralization top management allows lower levels to help make many decisions Delegation the process of entrusting work to others Empowerment gives people freedom to do their jobs as they think best Chapter 11 Know leader vs manager what they do chart leading when one individual influences a group of individuals to want to reach important goals 3 R39s right experiences right training right attitude ambition Position Power Reward Power achieves influence by offering something of value in return Coercive Power achieves influence by punishment Legitimate Power achieves influence by formal authority Personal Power Expert Power achieves influence by special knowledge Referent Power achieves influence by personal identification Know Gardner39s list of traits Center for creative leadership question Behavior styles Autocratic Leader acts in unilateral command and contro fashion High concern for task Low concern for people Human relations leader emphasizes people over tasks High concern for people Low concern for tasks Democratic Leader encourages participation with an emphasis on task and people High concern for task High concern for people Laissez Faire Leader Disengaged leader Low concern for task Low concern for people Fieder39s Contingency Model Situational Favorableness Relationship Behavior lershey 3lanchard contingency or situational understand fiedler is style and situation three variables and look at examples leader to member relationship task structure position QOWET High Participatin 9 share 1 ideas Selling explain dec Delegating Telling give inst Behavior dec to them Low LOW s H v Task EIels vBvha uidaormdme F Explain Turn over Bernard Bass transformational leadership Intellectual Stimulation Idealized Influence Individualized Consideration Inspirational Motivation IQ TQ does not equal EQ Dow Chem Job New Recruit Co intro 12 Years 1st assignment Starting role supervision Seasoned Manager Freshma Intro cl Smeal classes Graduat school Interactive leadership strong on communicating participating and dealing with problems by team work get things done with personal power seeking influence over others through support and interpersonal relationships Female are more caring about employees Moral leadership integrity and appears to others as quotgoodquot or quotrightquot by ethical standards Servant Leadership means serving others and helping them use their talents to help organizations benefit society
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