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Communication in Business and the Professions

by: Adan Orn

Communication in Business and the Professions HCOM 333

Marketplace > California State University - Fullerton > Human Communication Studies > HCOM 333 > Communication in Business and the Professions
Adan Orn
Cal State Fullerton
GPA 3.92

Norman Page

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Norman Page
Study Guide
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This 2 page Study Guide was uploaded by Adan Orn on Wednesday September 30, 2015. The Study Guide belongs to HCOM 333 at California State University - Fullerton taught by Norman Page in Fall. Since its upload, it has received 72 views. For similar materials see /class/217042/hcom-333-california-state-university-fullerton in Human Communication Studies at California State University - Fullerton.

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Date Created: 09/30/15
California State University Fullerton Human Communication Studies HCOM 333 Dr Page STUDY GUIDE MIDTERM Chapters l246l3l415 Lectures The Oral Presentation Nature of Organizations Overview of Org Comm Listening Feedback Overload Ethics ResumeLetter of Application Interpersonal Communication Introduction Conclusion Hawthome Effect Thesis statement Feedback positive amp negative Downward communication Upstage arm Reluctant testimony Specific propose Transitions Inform v Persuade Polar terms Speech purpose Spatial structure Line v staff MBO Extemporaneous delivery Sagacity Visual Aids Rhetorical question Hypothetical example quotdead spotquot in your speech Reactance Effect Expert power Tall v at structure Container Myth Audience analysis Halo effect Analogy Grapevine Stock issues Means v ends ethics Overloadunderload Reward power Visual aids Effective delivery Organizational chart FIRO interpretations Information sink Barriers to upward communication Monroe39s 5Step Motivated Sequence Theory XYZ Management Affection Control Inclusion Feedback Positive amp Negative Organizational chart Allness Contents of letter of application Thankyou letter Nonverbal transition Statistics Resume types Listening skills Homophilyhetrophily Coercive power Civic engagement Fallacies in reasoning Line v staff functions Guidelines for visual aids Visualization step Spanofcontrol Selfdisclosure Horizontal communication Followup letter Relational dimension Example Expressed v wanted needs Ego involvement Content dimension Legitimate power Definition of the organization Support material Formal v informal comm Page s ow diagram Egoinvolvement Barriers to downward communication Barriers to effective listening Dimensions of Credibility see Cred Chart Support material 151 2nd 3rd order data Working with difficult people


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