BA 342 Exam #1 Study Guide
BA 342 Exam #1 Study Guide
Popular in Course
verified elite notetaker
Popular in Department
This 5 page Study Guide was uploaded by Julia on Wednesday October 22, 2014. The Study Guide belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 480 views.
Reviews for BA 342 Exam #1 Study Guide
Report this Material
What is Karma?
Karma is the currency of StudySoup.
You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!
Date Created: 10/22/14
BA 342 EXAl1 STU DY GUIDE a BA 342 Big Topics Leadership Competencies Ethical Issues in Business Corporate Social Responsibility Sustainability Diversity 9 RESPONSIBLE LEADERSHIP b Responsibility Personal and Corporate The ability or authority to act or decide on one s own without supervision Can You Do The Right Thing i Goldman Sachs Brain Stimulation mktg ahead of the science c Penn State responsible or not d Responsible Leadership Making business decisions that takes into account stakeholders such as workers clients suppliers the environment the community and future generations i What drives responsible eadership media coverage social pressure lower costsinnovation customer loyalty trustworthy brands gov t regulation ii High Level Drivers for Responsible Leadership Population Resource Use Climate Change iii Responsible Business Mega Trends Global Crisis Internet amp Transparency institutional power stakeholder wantsneeds new markets amp business case e RESPSONSIBILITY REPRESENTS THE MAIN ELEMENT DRIVING ALL OF BA342 a Corporate World i Ethics is J Personal Organizational National Global ii Do you think your personal life should be fair game in an employment situation 1 Harry Stonecipher had to resign as CEO of Boeing after having an extramarital affair with a Boeing executive Although the affair had not compromised Boeing39s operational performance or financial condition quotthe facts reflected poorly on Harry39s judgment and would impair his ability to lead the companyquot 2 The Nexxus of Ethics The bottom line It would useful to know what a person is like both at work and at home before making a job offer Integrity interview Background check Credit check Personality test a employees who cross the line in their personal ife whether it39s an affair or whateverusually can39t stop there iii 2013 National Business Ethics Survey Misconduct Down from 2011 60 of Misconduct by Managers 1 Percent of US Workers Perceiving Pressure to Commit Misconduct 19942013 down from 28 to 9 2 Five Most Frequent Observed Types Misconduct abusive behavior lying to employees internet bad use conflict of interest discrimination b Personal World Doritos dead cat bribe commercial John Q heart for his son i Is there such a thing as right and wrong Does right and wrong work the same in every country TV exercise there are clear values of honestyfairness across all cultures 1 Cultural Relativism conforming to the standards of a host country 2 Ethical Imperialism imposing standards of home country on host country ii Ethics Definition Set of principles right conduct underlying values 1 Textbook definition Business Ethics Concerned with morality amp Fairness in behavior actions policies amp practices that take place within a Business Context iii Ethical DecisionMaking An Individual Process Ethical awareness ethical judgement ethical behavior c College World i Bounded Ethicality situational dominates dispositional people are boundedly rationalethical values should be solid but we are bounded by situational factors social pressureswanting to be part of the team ii Millennials amp Ethics Report just as much as other generations More likely to experience retaliation Report more to informal sources than formal channels 1 Social Networks amp Millennials Post about job feelings bad joke on boss work info photo of coworker drinking annoying habit of coworker opinion of coworker politics iii Moral Disengagement amp College 1 Having someone write your papers Social media bullying flaming studentsprofessors Selling others intellectual property Clicker violations Alcohol abuse Sexual abuse etc etc a PSU morally engaged amp disengaged a Values Framework Awareness define the issue Facts what we knowdon t know Stakeholders Standards lawspolicies Values my own values Actions i M Drug use in the workplace You know employee uses drugs on the job A friend says to confront them and don t tell the supervisor What to do 9 Report the matter to HR b Ethics Environment i Corporate Dilemma 1 Enron Case Pumped up their stock company went bankrupt executives went to jail Enron VP Sherron Watkins was the whistleblower 2 Martha Stewart insider trading lying to prosecutors sent her to jail 3 Business Executives seen as dishonest immoral unethical ii Media Dilemma Wall street trailer Greed is good the office business is stupid 1 Types of Media Influence a M quotif it bleeds it leads attn to the negative to get attn amp make S b Entertainment business people make the best villains bad guys are usually businessmen i Study of Prime time Television 77 of plots involving business were Negative c Social Media anything business people do wrong it will be all around the world instantly d Advertising reinforcing stereotypes GoDaddy commercial 2 High School Students Survey Business People Would falsify finances blackmail sabotage competitors injuremurder Students said attitudes did not come from someone they knew but from media 3 Media portrays business Poorly mostly bad c Developing Judgement Three Approaches to Ethical DecisionMaking i Conventional Approach Societal Norm Focus common sense approach Comparison of Decision Behavior or Practice to Prevailing Norms of Acceptability 1 Branches of Ethics Descriptive what is Normative what ought to be Budweiser expense report amp comptroller a Lunch with client and conference hotel fee OK to out on expense report b Case Phantom expenses Jane new sales rep is told by Ann to Pad expense vouchers by 25 Says Everyone does it What to do 2 Management Ethic s Models a Immoral Bernie Madoff Ponzi scheme Ashley Madison company that facilitates affairs V Factors Influencing Employee Unethical Behavior Behavior of Superiors Behavior of Peers Industry Ethical Practices Society39s Moral Climate Policy of lack thereof Personal Financial Need Corporations Strong vs Weak Ethical Cultures 1 Rules found in a Compliance document amp Ethics found in a Code of Conduct Organizational Ethics Components Leadership ethics officers codes training audits industry standards avoid undue authority communicate detection amp prevention compliance standards 1 Lockheed martin our corporation our conduct our work environment our operations READ BEHAVIORAL ETHICS P253255 5 a Technology Overview vi vii viii Technology Definition All The Ways People Use Inventions amp Discoveries To Meet Needs amp Wants Big Data is Everywhere speed of technology we are absorbing a lot of info very quickly so we must have a strong ethical filter Technological Determinism technology is EVERYTHING pushing technology And Ethical Lag ethics comes second not thinking of the ethics of technology Side Effects Benefits Technology amp Trouble Personal Favor Quick Fixes Fear amp Worship Technology Blurred lines between real and false Accept violence as normal Love technology as a toy We live distanced and distracted 1 CommunicationRelationshipsKnowledgeEthics better or worse Technology amp Trouble Corporate Online Scams Identity Theft Invasion of Privacy Intellectual Property Rights Stolen Data Hacking of Corporate Knowledge Company Cell Phones Monitoring BioTechnology etc Global ecommerce sales to reach 12 trillion this year Technology and ethics Facebook Benefits amp Side effects Google Glass b Information Technology Privacy 1 126 Million Identity Theft Victims 2 MEF Mobile Entertainment Forum 37 consumers uncomfortable Sharing personal info 70 want to know if mobile is Sharing their info 3 Terms amp conditions may apply Optin enhancing the user experience amp functionalities by allowing your info to be shared Optout policy disclosure 4 Instagram owns your photos and can sell them Child Identity theft GPS tracking Fake anything 6 Employees amp Consumers Privacy Issues ex the office email surveillance 9quot Emplnyees COITIS UII11ETSZ Sexual Harassment C quot d3 tlalltY Socia Medlia 39 5P39elldll391Q Hi5 OW Phone Usagiemecoirdling 39 Imedlt Card Email 39 55 web Histow Personal Data Heanh mfg 39 Intrusion Personal Data quotl39l39Ya 7 klquot9 lweb 6 Tracking Location 39 9lll Q Access 39 Access 7 Chief Privacy Officer Monitor Web Sites Block Bad Web Sites Sort and Retrieve Email Monitor Phone Time amp Num Tape Phone Conversations Video Surveillance for theft have amp disclose policy is key 8 Privacy Bill of Rights Individual Control Transparency Stolen Personal Info Respect for Context Security Access amp Accuracy Focused Collection Accountability ii Security 43 Companies Last Year Had a Data Breach 1 Eugene Kaspersky amp Data Security 7 Circles of Cyber Hell a I Researchers 8 Scientists 190 s 2 Hooliigane 8 Joikere 1990 s 3 Criminals late i199D s 4 Hacktivists late 1I99D s damage persoinaII39corporate reputations 5 Espionage trade stollerl clata IousI39nationIs 6 Military Attacks Cyber warfare 7 Terrorists anytlhiing b Kaspersky amp Ferrari what does Ferrari need to secure c Security Bill of Rights same as privacy iii Intellectual property photos music videos etc 1 Intellectual Property Ethics Interests for Everyone Individuals Alrtlslts Access Mlusic Control Sharing Distriibiuition READ ABOUT BIOTECHNOLOGY AND WATCH GMF VIDEO
Are you sure you want to buy this material for
You're already Subscribed!
Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'