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Exam1 Notes

by: Wenyang Notetaker

Exam1 Notes MANGT 420

Wenyang Notetaker
Management 420
Dr. Thomas Hollinberger

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Management 420
Dr. Thomas Hollinberger
Study Guide
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This 3 page Study Guide was uploaded by Wenyang Notetaker on Monday October 5, 2015. The Study Guide belongs to MANGT 420 at Kansas State University taught by Dr. Thomas Hollinberger in Fall 2015. Since its upload, it has received 42 views. For similar materials see Management 420 in Business, management at Kansas State University.

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Date Created: 10/05/15
Review of Management 420 CH3 Tripe Bottomline 3P39s People Planet Pro t other words Social Environment FinancialEconomics StakeHoIders are the people whose interests are affected by an organization39s activitiesDDDDDljlj StakerHolder39s Diagram Fig 31 The General Environment The Task Environment Internal StakeHoIders Subs Employees Owners Board of directors Stakeholders are Internal and External holderg lnternal Stakeholders Consist of employees owners and Board of directors External Stakeholders people or groups in the organization39s external environment that are affected by it Ex Task amp General environment Handing the Mass Media After use pills from lohnson amp lohnson in 1982 several consumers died Thus quotCommunicate clearly with the public about a crisis Cooperate with government of cials swiftly begin its own investigation of a problem and if necessary quickly institute a product recaIIquot General Environment Forces MacroEnvironment6 Forces Economic forces Consist of the general economic conditions and trends unemployment in ation interest rates economic growth that may affect an organization39s performance Technological Forces New developments in methods for transforming resources into goods and serVIces Sociocultural Forces In uences and trends originating in a country s a society s or a culture39s human relationships and values that may affect an organization Demographic Forces In uences on an organization arising from changes in the characteristics of a population such as age gender or ethnic origin PoliticalLegal Forces Changes in the way politics shape laws and laws shape the opportunities for and threats to an organization International Forces Changes in the economic political legal and technological global system that may affect an organization Ethica Dilemma What is it The situation in which you have to decide whether to pursue a course of action that may bene t you or your organization but that is unethical or even illegal Ethics and Values Ethics Standards of right and wrong that in uence behavior Values Relatively permanent and deeply held underlying belief and attitudes that help determine a person39s behavior 4 ways to approaches to deciding Ethical Dilemmas 1 Utilitarian Guided by what will result in the greatest good for the greatest number of people 2 Individual Guided by what will result in the individual39s best long term interest which ultimately are in everyone39s selfinterest MoralRights Guided by respect for the fundamental rights of human beings Justice Guided by respect for impartial standards of fairness and equity PS Kohlberg s 3 Levels of Moral Development Kohlberg s Theories Level 1 Preconvention follows rules Level 2 Conventional follows expectations of others Level 3 Postconvention guided by internal values 4 ways Organizations can promote Ethics 1 Creating Of A Strong Ethical Climate 2 Screening Prospective Employees 3 Instituting Ethics Codes And Training Programs 4 Rewarding Ethical Behavior Protecting WhistleBlowers Corporate Social Responsibility Social Responsibility Manager s duty to take actions that will bene t the interests of society as well as of the organization Carroll s Pyramid Responsibility Pyramid The Layers lst A good Citizen 2nd Ethical 3rd Legal 4th Pro table What is Sustainability Sustainabilitygoing green PhianthropyMaking charitable donations to be bene t humankind Daniel Pink say Corporate Governance What is Corporate Governance The system of governing a company so that the interests of corporate owners and other stakeholders are protected


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