Study Guide for test 2
Study Guide for test 2 COM 223
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This 3 page Study Guide was uploaded by Olivia Huisinga on Tuesday October 27, 2015. The Study Guide belongs to COM 223 at Illinois State University taught by Megan Koch in Spring 2015. Since its upload, it has received 54 views. For similar materials see Small Group Processes in Communication at Illinois State University.
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Date Created: 10/27/15
tuckman39s model forming personal goals v group goals icebreakers establishing what the group needs to accomplish storming groups struggle to find a balance between cohesion and conflict leadership and followership status amp roles norming groups start norming at day 1 but this is where they find out what works performing groups start doing what they intended actions start taking place and the task is being fulfilled adjourning the formal meeting at the end of the group s time together formal rolesleader recorder critical advisor primary tensionawkward secondary tension speak out on things they don t agree with without it being too awkward tertiary tension power struggles between members that are developed when the group is trying to decide it s rules amp norms informal roles task makes sure the discussion stays on task and the members do as well maintenance building the bonds that make the project go better individual destroy the group because they are only focused on themselves deviant role conflict two or more members vie for the same role role strain required to take on a new role but don t want to role flexibility have too many roles can jump from role to another rule is specifically said explicit norm brought to attention of whole group norm implicit not said to the group should be supported when it is fostering good relations within the group amp when it is helping the group progress with the work should be violated when the norm is distractive people orientedrelationships with others actionoriented the task contentorientedanalyzing the information timeoriented the time they are dedicating to the project active listener paraphrase information repeat things back to the speaker to clarify poor listening habits fake listening silent arguing focus on irrelevant things defensive responding sidetracking nonverbal com appearance spacing amp seating facial expressions amp eye contact movements voicing timing Keep in mind what you are saying and how your are saying it Make sure your language is concrete and clear your actions match your speech closed system has limited flow of info between itself amp its environment open system has a free exchange of information with its environment with inputs amp outputs flowing back amp forth between the system amp its environment input the elements of a system that are present at the outset or the initial raw materials of a system ambiguous feedback waffles multifinality similar conditions can lead to dissimilar results boundary spanners Scout info amp coordinate activities which extends resources of the group protect the group from outside influences which increases cohesiveness of the group synergypositive synergy assembly effect occurs when the group s output is superior to the individual members abilitiesnegative synergy process loss occurs when the group s output is less than the individual members abilities agenda includes location date time of meeting objectives what everyone needs to bring what to expect minutes what we talked about during the meeting pre meeting responsibilities trade contact info formal roles code of conduct project objectives team name decide location Critical thinking analytic convergent probability judgement objective closed linear reasoning logic creative thinking generative divergent possibility suspended judgement subjective open ended associative intuition brainstorming building on ideas active everyone can be involved no evaluation easy to get off topic loudest person gets the floor idea generation more democratic that brainstorming visual grouping helps people to think ranking and voting of ideas forces more discussion Groupthink thinking or making decisions as a group in a way that discourages creativity or individual responsibility prevent it by creating an environment with open discussion amp avoid being too directive and do not come off as closeminded problem solving effective problem solving involves establishing a precise goal that is achievable doesn39t suggest a solution and is understandable to all members Outstanding groups have clear goals that all members support decision makingDescribe structured methods of decision making that coordinate group members39 communication keep members focused on the issues at hand guide members through process of problem diagnosis Problemthe difference between what you want or expect and what actually is the case RISK a technique designed to help an organization assess how a proposed change or new policy will negatively affect the individuals and groups most involved PERT evaluation and review technique that helps group members manage and keep track of a complex task set of concrete suggestions to help a group keep track of who will do what by when chart showing deadline dates for completion of various tasks and the names of the individuals or groups responsible characteristics of a problem task dif culty solution multiplicity intrinsic interests member familiarity acceptance level Mind mapping a technique that tries to jolt a group out of linear ways of thinking by encouraging the radiant thinking produced by free associationPreparing for a team meeting if you need to meet where when do we meet what to bring objective agenda Nominal Group TechniqueAlows members to independently and silently generate ideas but not as a groupteams majority rule concensus compromise authority rule IDEO video not criticizing ideas no judgement
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