Study Guide for test 1
Study Guide for test 1 COM 223
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This 1 page Study Guide was uploaded by Olivia Huisinga on Tuesday October 27, 2015. The Study Guide belongs to COM 223 at Illinois State University taught by Megan Koch in Spring 2015. Since its upload, it has received 168 views. For similar materials see Small Group Processes in Communication at Illinois State University.
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Date Created: 10/27/15
bad apple jerk slacker pessimist small group size interdependence of members group task identity group norms group talk 3 or more people who work together interdependently on an agreed upon goalidentify themselves as belonging to the group develop structure types of talk help define the type of group ethical responsibilities willing to communicate amp share treat everyone with respect best critical thinking skills demonstrate commitment to the group group work is good complex prob or question variety of solutions enough time to work with multiple people need multiple skills too big for one person when it39s not good fast changing 1 clear answer needs a single skill set not a lot of time linear problem system theory Systems do not exist in a vacuum but are embedded in multiple surroundings or contexts this is the environment closed system has limited flow of info between itself amp its environment open system has a free exchange of information with its environment with inputs amp outputs flowing back amp forth between the system amp its environment input the elements of a system that are present at the outset or the initial raw materials of a system boundary spanners Scout info amp coordinate activities which extends resources of the group protect the group from outside influences which increases cohesiveness of the group synergypositive synergy assembly effect occurs when the group s output is superior to the individual members abilitiesnegative synergy process loss occurs when the group s output is less than the individual members abilities Bona Fide Perspective focus on the relationship between a group amp its environment which is a characteristic of reallife naturally occurring groups groups are influenced by their other groups groups coordinate with other groups within the same system groups communicate within amp throughout the larger environment to interpret goals multifinality similar conditions can lead to dissimilar resultspeople orientedrelationships with others actionoriented the task contentorientedanalyzing the information timeoriented the time they are dedicating to the project active listener paraphrase information repeat things back to the speaker to clarify poor listening habits fake listening silent arguing focus on irrelevant things defensive responding sidetracking transactional model speaker interference listener feedback bypassing different meaning for same word use very descriptive language nonverbal com appearance spacing amp seating facial expressions amp eye contact movements voicing timing tuckman39s model formingpersonal goals v group goalsice breakersestablishing what the group needs to accomplish need to set up explicit rules primary tensionawkward trying to figure out what is okay and what isn t okay storming groups struggle to find a balance between cohesion and conflict leadership and followership status amp roles secondary tension now gained enough confidence to be assertive speak out on things they don t agree with without it being too awkward norming groups start norming at day 1 but this is where they really find their groove amp find out what works tertiary tension power struggles between members that are developed when the group is trying to decide it s rules amp norms performing groups start doing what they intended to do in the first place actions start taking place and the task is being fulfilled adjourning the formal meeting at the end of the group s time togetherformal rolesleader recorder critical advisor informal roles task makes sure the discussion stays on task and the members do as well maintenance building the bonds that make the project go better individual destroy the group because they are only focused on themselves deviant role conflict two or more members vie for the same role role strain required to take on a new role but don t want to role flexibility have too many roles can jump from role to another ambiguous feedback waffles rule is specifically said explicit norm brought to attention of whole group norm implicit not said to the group should be supported when it is fostering good relations within the group amp when it is helping the group progress with the work should be violated when the norm is distractive cohesive put group goals above self goalsresist role rigidity
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