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OM 300 Exam One

by: Emily Holland

OM 300 Exam One OM 300

Emily Holland
GPA 3.06
Operations Management
William Petty

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About this Document

This is a study guide for chapters 1-3
Operations Management
William Petty
Study Guide
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This 2 page Study Guide was uploaded by Emily Holland on Thursday October 29, 2015. The Study Guide belongs to OM 300 at University of Alabama - Tuscaloosa taught by William Petty in Spring2015. Since its upload, it has received 71 views. For similar materials see Operations Management in Business at University of Alabama - Tuscaloosa.


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Date Created: 10/29/15
Spread sheet info annual revenue unit sale pricequantity made and sold annual variable cost unit variable costquantity made and sold annual total cost annual variable costannua xed cost annual pro t annual revenueannual total cost to nd the break even point you enter the units produced and sold in the by changing cell Operations and productivity operations management is the set of activities that create value in the form of goods and services by transforming inputs into outputs It is also the business functions responsible for planning coordinating and controlling the resources needed to produce a company s products and services why study One of the 3 major functions of any organization need to know how goods amp services are produced want to understand what op managers do om is costly to orgs om people plan organize staff lead control goods are tangible services are intangible Product life cycle intro phase research product development process modi cation and enhancement supplier development growth phase effectiveof capacity becomes necessary adding of enhancingmay be necessary maturity phase competitors now established high volume innovative production may be neededimproved cost control reduction in options and paring down of product line decline phase unless product makes a special contribution to the org must plan tooffering tools for design CAD or computer aided design shorter development process improved accuracy lower cost CAM computer aided manufacturing utilizing specializd computers and program to control manufacturing equip driven by CAD QFD or quality function deploymentidentify customer wants identify and the good will saisfy customer wants relate customer want to product hows develop importance ratings evaluate competing products compare performance to desirable technical attributes mission orgs purpose for being provides boundaries and focus strategy action plan to achieve mission strategies exploit opportunities neutralize threats and avoid weaknesses competitive advantage differentiation cost leadership response strategy development identify key success factors build and staff the org integrate OM with other activities 4 basic strategies 1process focus organized around speci c activities or processes high degree of exibility 2repetitive focus assembly lines 3product focus organized by product high volume low variety 4mass customization rapid low cost production to satisfy increasingly unique customer desiresretainers production technologies machine tech automatic id systems barcodesprocess control real time monitoringvision systems particular aid to inspection robots perform monotonous tasksautomated storage and retrieval systems automated guided vehicle exible manufacturing systems comp controls both workstation and material handling equip comp integrated manufatcturing sustainabiity meeting needs of the present without compromising the ability of future generations to meet their needs costs of quality prevention costs reducing the potential for defects appraisal cost evaluating products parts and services internal failure costs producing defective parts or services before delivery external failure costs defects discovered after delivery you cannot inspect quality into a product views of quality user based better performance more features product based conformance to standards making it right the rst time manufacturing based speci c and measurable attributes of the product breakeven analysis price per unitunits producedextra costsmachine etcunit sell priceunits produced global enviro boeings worldwide sales and production Benetton felx in design production and distribution haier using US plants Volvo sharing a platform with ford and mazda sony purchases components from around the world


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