QNT 351 Week 2 Team Assignment Data Collection Set 2 (1)
QNT 351 Week 2 Team Assignment Data Collection Set 2 (1)
Popular in Course
verified elite notetaker
Popular in Department
This 10 page Study Guide was uploaded by kimwood Notetaker on Friday November 6, 2015. The Study Guide belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 29 views.
Reviews for QNT 351 Week 2 Team Assignment Data Collection Set 2 (1)
Report this Material
What is Karma?
Karma is the currency of StudySoup.
You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!
Date Created: 11/06/15
Summarizing and Presenting: BIMS, Inc. QNT/351 Date Instructor Name Summarizing and Presenting: BIMS, Inc. Introduction The results of the analysis and research conducted by Team A consulting group is described in the report below. The analysis showed many areas where employees have negative feelings toward their jobs. Two areas in particular where employees feel the most negative towards are; compensation, and lack of communication. This report will outline the analysis taken by the team, and present the results in easy to read charts and tables. The team will also make recommendations based on the data to the management team of BIMS. Data Analysis: Measures of Central Tendency The measures of central tendency demonstrate what would be the average score of a data set. The mean, median, and mode are used in inferential statistics to define these central tendencies. The mean is the usual value of the answers acknowledged and is applied to illustrate ratio data, such as time performed with BIMS. The median represents the nucleus of a data set; signifying 50% of the answers will be above or below this position. Ordinal data, answers questions one through 10. Demographic material is nominal data, most precisely labeled utilizing the mode, described as the measurement that transpires most regularly in the answers acknowledged (McClave, Benson, & Sincich, 2011). Table 1.1 demonstrates the mean, median, and mode of each employee answers to the questions presented in the BIMS survey in which we established that 60% of the answers indicate a median score of two, which denotes that 50% of the answers were negative to very negative. Descriptive Statistics Table 1.1 Q1 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 0 Count 78 78 78 78 78 78 78 78 78 78 2.8 2.7 2.8 2.7 2.8 2.0 2.8 2.6 2.2 2.6 Mean 1 3 1 7 8 6 7 5 2 5 1.9 2.1 1.9 2.2 1.9 0.9 1.9 2.2 0.7 2.0 sample variance 8 0 8 8 7 7 3 0 4 0 sample standard 1.4 1.4 1.4 1.5 1.4 0.9 1.3 1.4 0.8 1.4 deviation 1 5 1 1 0 8 9 8 6 1 Minimum 0 0 0 0 0 0 1 0 1 0 Maximum 5 5 5 5 5 4 5 5 4 5 Range 5 5 5 5 5 4 4 5 3 5 The Box Plot charts show the results of the questions that were the only parts that contained a median value of three or neutral; Q1) how much employees like working for BIMS, Q3) assignments of requested shift, Q5) necessary training, and Q7) fair treatment from their direct supervisor. Additional sorting divided staff responses from managers and supervisors. The only question that did not result in half of the employees presenting negative replies was related to training. The staff appears to be happier with the supervisors than with other areas of the company. Fifty percent of the answers to this question placed from neutral to very positive. Nonetheless, as the mode recommends, the most mutual answer to each question was a two, which represents a response of negative. In the review of the answers from management and supervision, we discovered that the answers are commonly extra positive than that of the staff. Four questions contained a median of three or higher. Additional review demonstrates that they are negative to very negative concerning training, payment, handling of their division, and fear of job loss. Question eight, the topic of observed treatment of their division the median value is two or negative. The mode displays that there were as many answers of one as two; so the collective average reply is 1.83, which displays a strong tilt to a very negative outlook and is a cause for concern. Question four, which is the sick time question, we are hesitant that this suggests that the managers are calling in sick more than the staff, or if this is false data based on a blemished question. Additional worries with the data as disclosed throughout measuring its central tendencies: among the staff, the Housekeeping division could be over characterized: 50% of the respondents were from that division, whereas only 39.1% were from the Food Service division. As the structure of the DMC team is 52% Food Service, 27.8% Hospitality, and 12.5% Maintenance, extra testing is required to guarantee this is a precise example. In respect to the answers by management and supervisors the example was very insignificant and may not be distinct enough for truthful data, even though the submission of divisions was proper with 50% Food Service, 33% Hospitality, and 16.7% Maintenance. Variability BIMS, Inc. No Very Negative Undecided Positive Very Survey Response Negative Positive 1. How well do 1 1% 15 19% 21 27% 15 19% 12 15% 13 17% you enjoy working for BIMS? 2. You enjoy 3 4% 14 18% 22 28% 12 15% 13 17% 12 15% your assigned shift. 3. Your request 1 1% 15 19% 21 27% 14 18% 13 17% 13 17% for your desired shift was fulfilled. 4. How many 3 4% 15 19% 21 27% 12 15% 12 15% 15 19% times have you called in sick in the last month? 5. You are well 1 1% 13 17% 22 28% 13 17% 14 18% 14 18% trained for your work. 6. You are paid 3 4% 20 26% 30 38% 19 24% 6 8% 0 0% fairly for the work you do. 7. Your 0 0% 15 19% 21 27% 15 19% 13 17% 14 18% supervisor treats you fairly. 8. Your 4 5% 15 19% 21 27% 12 15% 13 17% 12 15% supervisor’s boss treats your division fairly. 9. The company 0 0% 17 22% 32 41% 24 31% 5 6% 0 0% is good at communicating. 10. You do not 2 3% 17 22% 22 28% 12 15% 14 18% 10 13% fear that you will lose your job. *Percentages rounded to the nearest whole number *Numbers and percentages are 78 on the number of surveys (not the number of responses) Qualitative Data Question A: In which division do you work? The data shows that maintenance only represented 12% of the survey however; the food and housekeeping employees fairly represent the survey. The survey itself generated 17.3% responses from employees; therefore the data shows that maintenance represents the group with the largest nonresponse rate. Question B: How long have you worked for BIMS? The information provided by survey respondents ranged from two months of service to 328 months of service. Even though the range of the survey respondents was wide, survey respondents averages represented 54 months. Question C: What is your gender? 63% of the respondents were male, 37% female. Question D: Are you a manager or supervisor? Only 15% manager or supervisor 81% nonmanagement. Team A observed that the majority of the responses from the survey questions were in the area of very negative and negative. This indicates that the employees at BIMS are not satisfied with his or her current work environment. This information displays that men and non management are the largest representation of the survey respondents. The feedback obtained in the survey indicates management at BIMS must obtain a larger survey sampling. This will help in obtaining accurate assessments on how the company’s employees feel about his or her work environment. To obtain accurate results, management should make the survey mandatory for employees working at BIMS. If results from the second survey are similar to the first, management knows which items need followup and will address the issues that employees are experiencing in the work environment. The payrate and organizational communication scored the highest in the area of negativity. BIMS management must compare and match the company’s current pay scale with the pay scale of other surrounding area businesses. Management must also obtain a better strategy in employee communication. An improvement in communication will motivate employees who ultimately will be happier in their jobs. Employees want to feel appreciated and empowered. Concentrating on these two areas should benefit BIMS, and over time the turnover rate should decline down to normal levels. References University of Phoenix (2011), Week Two supplement: Ballard Integrated Managed Services, Inc. Part 1. Retrieved from University of Phoenix, QNT/351 – Quantitative Analysis for Business course website.
Are you sure you want to buy this material for
You're already Subscribed!
Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'