CIS 510 Week 10 Technical Paper - Strayer
CIS 510 Week 10 Technical Paper - Strayer PRG211
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Date Created: 11/09/15
1 Especially for you is the small jewelers company. This will experienced the tremendous increase in their business. The current system, which is moderately manual and moderately automated, does not track accounts receivables sufficiently. In addition, especially for you run the recurrent specials to entice customers. It has no idea whether these specials are lucrative or whether the advantages come from eh associated sales. The jewelers company needs to install the new direct sales and accounting system to help in save these problems.it is agreed that executing an automated information system to manage the direct sales and accounting should rise the margin of profit. It is also trusted that maintain the customer database can endorse repeat sales and decreases accounts receivable. Creating the database, with the integrated sales and accounting system, should resolve the most of the problems of this small business. Management requires equipment’s to simply view and compare data, so they can make decisions that will again financial development to parallel companies raising the business. There is following benefits that are deriving form the latest system: 1. Decrease the level of account receivables 2. Determine which kind of specials and promotions increased sales 3. Increase the repeat sales to the preexisting customers 4. Closely track the financial performance of the store 5. Direct sales and accounting system for growth and success of the company The system will track the data beginning with the customer. By making the customer database, repeat sales can be increased. The proposed system should greatly increase the accuracy of the data and simple management decisions. It should also decrease the amount of time employees spend in recording the data. The new direct sales and the accounting system fro especially for 2 you jewelers is a necessary elements in the future growth and success of the jeweler company. The customer database requires being capable to produce the purchase histories to support management in preparing special mailings and the special sales to the preexisting customers. Comprehensive credit balances and the aged accounts for every customer would help to resolve the difficulty with the high balance of the accounts receivables. There following system capabilities: 1. Track the individual sales 2. Report on cost data for inventory items 3. Produce daily profit and loss reports 4. Track buying histories of individual customers 5. Produce special mailings 6. Uphold accounts aging with reporting Standard order handling scenario The standard order is the document shows the onetime customer demand for products inside the standard delivery and the accounting parameters. This scenario manages the following activities: 1. Helping the customer decide what to buy 2. Processing customer orders 3. Coordinating distribution and associated logistics 4. Producing customer invoices These are presented in the figure shown below: Sale support Sale inquiry/quotatCustomer outline contSales order Billing Foreign trade processing 3 This scenario integrates the order handling activities with the workflow of the downstream delivery and the logistics operations. This scenario is used by the Especially For You Company. A subsequent freeofcharge delivery may be processed to substitute the goods. Contract handling and scheduling agreements The sales logistics chain involves the business process scenarios for the rising more complicated region of contract handling and the scheduling agreement. Small business need ever increasing levels of the quality and receptiveness from the decreasing number of suppliers with whom they agreement. These scenarios vary in the way customers can specify delivery quantities and the dates but are same in coordinating delivery and in producing invoices. These scenarios integrate the activities of the customer management with the workflow related with the downstream delivery and logistic functions. The appropriate cash management, accounts receivable and the profitability systems are utodate. Cust. Mail campaign Sales Order activity Quotation Prepare sales cprocessi proInquiry createdXoror activity Sales agreed Qu^tation Mail sent rngected Cust. Quotewo Reason 4 Third party order handling Third party direct sales arrangements leverage the relations between the company and their customers. By controlling customer service activities and associated accounts receivable 5 operations, a surviving framework is used to give the flow of the services and the products to the customer even when they are not normally sold or produced by the company. The business process scenario for the third party handling is presented by the third party order processing scenario. The third party scenario starts by recording the sales activities with the customers like phone calls and the presentation of the jeweler. The system makes the purchase demand detailing the products, quantities and the dates of delivery. This purchase demand is related with the known resources of the supply. The delivery to the customer has been full and the invoice of the supplier processed, billing is taken out for the third party order. The additional activities in this scenario involve the customer credit and the debit notes and the processing of the superior vendors management. System vision document for especially for you company: Introduction The especially for you is the small jeweler company. It needs to enhance their sales and the growth in the business. For this they should use the new system in their sales and accounting system. They give the benefits to the customers by checking their buying histories, trace their requirements etc. they should also maintain the customers invoices. Business needs: 6 This company requires enhancing their business. Its financial performance has not kept pace with its growth. The recent system, which is moderately manual and automated, does not track the accounts receivable. This company wants to increase their sales, for this it would create the database of the customers. It also installs the new direct sales and the accounting system to help resolve the outlined difficulties. Solution overview: The solution includes the order fulfillment to support multiple and split order shipping and the tracking. It supports the back ordering and the tracking. This company provides the individualized customer accounting. It also supports the electronic billing for the customer and many electronic payments methods. This company involves the marketing operations for the advertisement and the specials. It gives the flexible promotions and sales. It accumulates and tracks the points from the vendors directly to the customers. Major Features: The main feature of this company is to provide the benefits to increase the sales by attaching customers and improving the experience of the customer. This will increase the size of the customer’s purchases and frequency of the customer purchases. Scope Especially for You Jewelers is a small but successful jewelry store in a town with many college students. Recently, they have seen an increase in business, but this has not translated 7 to an increase in profit. It is agreed that implementing an automated information system to manage direct sales and accounting should increase profit margins. It is also believed that maintaining a customer database can promote repeat sales, and reduce accounts receivable. Creating a database, with an integrated sales and accounting system, should solve most of the problems of this small business. Management needs tools to easily view and compare data, so they can make decisions that will again allow financial growth to parallel the companies increased business. All of the record keeping should be automated, to eliminate duplicates and inaccurate data. This will also provide data that will allow the analysis of specials and sales. The system will track data starting with the customer. By creating a customer database, repeat sales can be increased. The system will allow credit history checks on customers, which will reduce accounts receivable. The new information system should also track all sales, so that analysis of individual sales can be done, and the benefit of sales and specials can be measured. The proposed system should greatly increase the accuracy of data, and ease managements decisions. By providing benefit analysis on sales and specials, the system will allow for far more effective and efficient sales campaigns. The system should also reduce the risk from low credit customers, and increase the number of repeat sales. It should also reduce the amount of time employees spend recording data. There are many benefits of the proposed information system. 8 References: edge-or-research-projects-or-personnel-problems-mediocre-staff-sabotage. (2010). Retrieved from www.coursehero.com: http://www.coursehero.com/file/p61e35h/edge-or-research-projects-or- personnel-problems-mediocre-staff-sabotage/ Appio, F. (2011). Scope Statement. Retrieved from acaddb.hvcc.edu: http://acaddb.hvcc.edu/~f-appio/Semester1_2_3/Info%20Systems/Scope %20Statement%201.docx John Satzinger, R. J. (2011). Systems Analysis and Design in a Changing World. Cengage Learning. Sales Logistics. (n.d.). Retrieved from www.pearsonhighered.com: http://www.pearsonhighered.com/samplechapter/0130853402.pdf 9
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