Castle’s Family Restaurant Stage 1 DeVry University
Castle’s Family Restaurant Stage 1 DeVry University PRG211
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Date Created: 11/09/15
Running Head: CASTLE’S FAMILY 1 Castle’s Family Restaurant Stage 1 DeVry University Castle’s Family Restaurant CASTLE’S FAMILY 2 Introduction Castle’s Family Restaurant has eight restaurants in Northern California with approximately 300340 employees. Forty percent of the employees are full time, the rest are part time which makes up the majority. Jay Morgan, the operations manager, also acts as the HR manager. Mr. Morgan travels to each of the eight locations every week to handle payroll, recruiting, hiring, and answering any questions for the employees should they have any. He uses an excel spreadsheet for payroll and prints the payroll checks using a computer application. Mr. Morgan has approached me, as a HR consultant, for a proposal that will aid him in managing his tasks at the office in an efficient and cost effective way and that will reduce his travel between each of the eight locations. Business Assessment The eight Castle’s Family Restaurants are located in Northern California. Presently, the chain has approximately 300340 employees, making 120136 full time and 180204 part time. At this time there is only one operations manager, Jay Morgan, who is also taking on the responsibility of HR. The Castle Family Restaurant chain has been operating at each individual locations instead of one location causing Mr. Morgan to travel between each restaurant to handle HR tasks. Identified Problems After examining the situation, I have identified the problems that need to be addressed. These problems are: 1) Excel spreadsheets being used to keep track of payroll CASTLE’S FAMILY 3 2) A computer application to print payroll checks. 3) Mr. Morgan traveling between the 8 locations in order to perform the HR functions instead of using one location for better time management. 4) Mr. Morgan working as the operations manager and the HR manager I will concentrate on implementing a Database Management System (DBMS) to make up for the lack of automation systems that Mr. Morgan is currently using. Kavanagh describes DBMS as, “A DBMS is a set of software applications (i.e., computer programs) combined with a database. These systems allow organizations to effectively manage data electronically. Managing data means, identifying the data needed to create information that is necessary to make HR decisions, defining the characteristics of that data (e.g., number data vs. character data), organizing those data in a manner that promotes data quality and accessibility, and restricting access to the data to the right personnel. By performing these functions effectively, a DBMS turns data into an organizational resource.” By implementing a Database Management System (DBMS) Mr. Morgan should be able to conduct all HR related functions from one location. Thus eliminating the weekly traveling between all eight locations. This system will also eliminate the need to use an excel spreadsheet to track payroll and a separate computer application to print payroll checks. I would also like to recommend hiring another operations manager or HR being that they are two different job descriptions not to mention the intensity of work hours for managers. Monica Parpal said in her recent article, “Restaurant managers have been known to put in 90 hours a week or more on a regular basis, simply to run the daily operations.” CASTLE’S FAMILY 4 HRIS Needs Assessment Human Resources Information Systems (HRIS) aids companies in the hiring process, formulates better recruitment strategies and decreases the timetohire. By doing so the results are a better quality of applicants hired which in turn improves the quality of business. The HRIS provides ways to better protect employee information such as names, social security numbers, bank account information and other personal information. The system can also track applicants and available positions. The best part about the HRIS in Mr. Morgan’s case is that it will automatically calculate payroll numbers saving him time and keeping the information secure. Conclusion The Castle’s Family Restaurant chain lacks two important business aspects; time efficiency and cost effectiveness. By implementing the DBMS, Mr. Morgan, can spend his time at one location to perform his HR functions. Without having to travel between each of the eight locations Mr. Morgan is now more productive thus being more time efficient and ultimately being more cost effective for the company as a whole. CASTLE’S FAMILY 5 REFERENCES Kavanagh, M. J. (2011). Human Resource Information Systems: Basics, Applications, and Future Directions, 2nd Edition. [VitalSource Bookshelf version]. Retrieved from http://devry.vitalsource.com/books/9781452241111/S1.2/3 Parpal, M. (2015). How Not to Fail at Running at Restaurant. Retrieved from: http://www.foodservicewarehouse.com/education/restaurantmanagementandoperations/how nottofailatrunningarestaurant/c27999.aspx#_edn3
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