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## PHL 458 Week 3 Individual Assignment Refining Solutions Visual Organizer 5

by: Experthelper Notetaker

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# PHL 458 Week 3 Individual Assignment Refining Solutions Visual Organizer 5

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PHL 458 Week 3 Individual Assignment Refining Solutions Visual Organizer 5
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Date Created: 11/09/15
Visual Organizer   1 Visual Organizer PHL/458 VISUAL ORGANIZER  2 The Visual Organizer In a previous assignment (Problem Journal) I had identified a real world problem and  gone through a creative problem solving exercise.  In this visual organizer assignment, I explore  using a visual approach to gaining insight into the problem, the root causes, and the potential  solutions.   I followed a visual mind mapping process.  I started with an oval in the center that  represented the problem. I then drew a red oval off of it for causes.  I articulated each cause with  another red oval.  I then turned to solutions and created a green oval for solutions, then  articulated each solution with another green oval.  I then drew black lines between each cause,  which helped to explore how causes were related to one another.  Similarly, I drew black lines  between each solution.  I then created additional detail for each solution around exactly what the  benefits, pros, and cons of each are. Finally, I drew blue dotted lines between each solution and  the problem or root cause it was addressing.  In this way I could see that every root cause was  being addressed. The problem was “Our decentralized teams, in focusing on their own interests, aren’t  working together towards a common goal.  How can I get them to work together?  How can I get them to communicate regularly and productively, and how can I find ways to facilitate  communication?”   Here is the end state of the visual organizer: VISUAL ORGANIZER  3 Critical examination of best solution(s) The solutions chosen were evaluated based upon their pros and cons, and their likely  impact to the team dynamics and ongoing operations.    In general, they are all low cost, and  have very few cons.  They are sound technology and business solutions. Evaluation of the argument It isn’t clear that the proposed solutions will achieve all of the goals and resolve all of the  problems.  They certainly have the potential to, but it will require a slight management and  cultural shift on the part of the team to truly see improvements. In order to improve the odds of  VISUAL ORGANIZER  4 this, some training and some team building exercises should be added.  There is a tendency to  solve process and communication problems with technology solutions which may not resolve the underlying issues. Revised argument The proposed solutions must be combined with   an all hands team building exercise  a clearly articulated management direction to resolve team differences and  communicate more frequently  training on Skype for all team members  a commitment from all team members to work towards the common goal (this could take the form of a team generated and signed contract with one another.) Refined solution with implementation plan The implementation of the solutions can be accomplished in these easy steps: 1. Schedule an All hands meeting to   Discuss the problem  Inform team of steps being taken (solutions)  Have team prepare a contract with one another and then sign it  Establish initial team pairs  Solicit additional solutions / feedback  Get team to take ownership of the solutions 2. Order web cameras for all team members that don’t have them 3. Set up Skype training for all team members 4. Set up bi­weekly sharing sessions VISUAL ORGANIZER  5 5. Track the progress of the solutions and tweak as necessary Final solution Ultimately, using desktop VTC (skype), team pairing, and establishing a bi­weekly big  picture sharing sessions will lay the foundation for a more productive team.  Combine that with a shared sense of responsibility to solve the problems and a commitment from management to  support positive change and improvements will occur.   Conclusion The act of laying the information out visually made me explore the problem and solution  from a “right brain” perspective.  I found the mapping exercise across causes and solutions to  valuable in that it helps prioritize the problems to solve and the solutions to implement.  The blue lines (mapping solutions to problems) were useful to ensure I wasn’t missing anything or leaving some problem unsolved.  The Pros and Cons helped evaluate which solutions to choose. Overall,  the visual approach was an excellent complement to the original analysis of the problem. VISUAL ORGANIZER  6 References Ruggiero, Vincent R. (2009). The Art of Thinking A Guide to Critical and Creative Thought (9th  ed.). : Pearson Education, Inc.

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