BCOM275 Week 1 DQ 2 - The Onus Is on the Senders of Messages
BCOM275 Week 1 DQ 2 - The Onus Is on the Senders of Messages fin571
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This 0 page Study Guide was uploaded by an elite notetaker on Wednesday November 11, 2015. The Study Guide belongs to fin571 at Kaplan University taught by in Fall 2015. Since its upload, it has received 20 views.
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Date Created: 11/11/15
Week 1 D02 The Onus Is on the Senders of Messages How well do you respond to honest feedback from someone who sent it What are some ways in which senders might receive feedback from their messages How might this feedback affect the sender and the message Why is this important RESPONSE 1 My feedback delivery method would have to depend on what type of feedback I will be providing If the feedback is for coaching purposes which may include comments the receiver could potentially interpret as negative or embarrassingl ensure when responding by email I never quotreply to allquot My intent is to provide the information for coaching purposes so therefore it is only intended for that person If the feedback is of a sensitive nature I ensure I meet with the person to discuss due to written communication can sometimes be misinterpreted due to the removal of tone and body language Again the method of delivery depends on the situation the email might be required if there is an issue with the senders performance which needs to be addressed On the other hand if the feedback is to acknowledge hard work or a good job I ensure I respond at minimum to the sender and sender s manager RESPONSE 2 I always try to view honest feedback in a positive way I remind myself that feedback can sometimes offend or be a comments of praise I handle feedback well I also realize that in some instances I too may have to give honest feedback and would want the same response I never ever say things that will purposely offend or hurt an individual Verbal language and how you word a response is critical in my eye sight This is most true when dealing in a business setting Knowing what to say and how to say it can make all the difference in the world What you have to realize is there is a difference between honest feedback and non constructive criticism Honest feedback is a welcomed suggestion Non constructive feedback only angers and causes resentment RESPONSE 3 I think it really depends on the situation as to how I respond to honest feedback from people If it is business related I am always at my most professional when I am responding to others I feel it is always nice to give some sort of acknowledgement when a task is at stake However if I sent a coworker an email informing them of a change or of a project deadline I may not respond to their reply I would like to receive something from them in order to know that they have read their email and that they understand it In a different situation I would reply to a coworker if there were questions they had asked or information that they needed I think it is always important in the workplace to respond to messages or even replies of messages in a timely fashion because there may be deadlines arranged with the message This is a prime example of how workers work together If one person on a project does not respond to a message the others may feel obligated to finish that persons work Responses are very important within the workplace both by the sender and the receiver Feedback is always important as well unless the message requires no reply RESPONSE 4 The sender can receive feed back by way of an acknowledgement from the recipient Also if a task was issued if the task was completed Like Hillary stated in her answer to the first question would be to receive a message back with feed back in the way of corrections It is important to receive feed back from the recipient so the sender has confirmation that the message was received and understood l communicate with many of my associates directly through texting just because it is faster I try to stay away from using those abbreviate acronyms when l communicate I believe that if people are honest and respectful then feed back can have of positive effects We all have to learn how to avoid the saving face trap and accept feed back RESPONSE 5 Senders might receive feedback from a letter email phone call or instantly from a facetoface conversation The way in which the feedback is received will usually depend on the channel of communication that what used for the message The sender should then use this feedback as a way to improve the message If the sender receives feedback in the form of questions no matter the channel then this could mean that the message was unclear The sender should work to incorporate the answers to some of the common questions within the next message Conversely if the feedback is minimal then the message was able to accomplish all that it was intended to do Feedback is an important tool that can be used to better understand the audience and ways to reach them
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