BCOM275 Week 1 DQ 4 - Indulge Your Inner Gadget Geek
BCOM275 Week 1 DQ 4 - Indulge Your Inner Gadget Geek fin571
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Date Created: 11/11/15
Week 1, DQ4: Indulge Your Inner Gadget Geek :). How has technology changed the communication process? Has technology changed the way people communicate in business? Provide at least two examples, whether of gadgets, software, other technologies, or a combination of technologies. RESPONSE 1 In my personal experience, spanning 19.5 years in the Navy, I have seen lots of technological advancements in the form of communication. My first cruise in 1996 introduced me to email, and I tell you what, after 4 months of using what we call "snail mail", e mail was a Godsend. As we have moved along since then, and at the same time I have progressed higher in rank, I have noticed how especially towards the top of the chain of command, that email has become the norm, not the exception. Email in and of itself is great, provided that everyone has a computer, is on it, and responds appropriately. In my field, we have a saying "leadership by email", and it is not something that is looked upon with great pride. I still find it more effective to gather everyone around to a work space and put the information out verbally, where questions can be asked, and I know there is not confusion. I will say with cell phones, texting has become very reliable, but still has its faults like email. As long as your phone is charge, you have a signal, and it is on your person, texting is fantastic. The benefit is being able to get the word out to multiple people at the same time, vice calling each individual person. For example, with Hurricane Irene, the Navy did a huge mandatory evacuation of the ships in Norfolk to get them out to sea and away from the potential damage of the storm. At 2300 the night before we were to leave, I had to get word out to each of my Sailors about when to be at work and what time to get underway. I did both texting and calling, but found out that with calling, while it took longer was more reliable. All in all, it took me over an hour and a half to get the word out to my troops. In conclusion, while technology is quick and easy, the drawbacks are things lost in translation, and it is hard to understand tone and meaning to certain words or phrases. Therefore, I still prefer good ol' face to face communication. RESPONSE 2 Technology has done wonders for the communication process. We have seen the improvements throughout history, and we still see advancements in this area today. We no longer send messengers on horseback and wait days or weeks for delivery and response. Through email, we can hit send, and the message is instantly at its destination. This instant delivery message is used in business, also. A message no longer has to be printed and copied in order for each employee to have one. It can be typed and sent to the email of every employee in an instant. Through the advancement of the telephone into the cellular phone, and then the further advancement of the cellular phone, the employee does not even need to be at work to receive such a message. Emails can be received on cell phones wherever the owner may be. This is a very useful tool in business. A person who is on a business trip can receive important emails and documents while away from an office or computer. Communication technology has grown in leaps and bounds, and I am anxiously awaiting the next phase. RESPONSE 3 I feel technology has changed the communication process tremedously. I see the most significant as the internet, emails, and forms of chatting. This has become a world wide process of communicating across the globe. Where one once had to wait until the postal service delivered mail, you now can send a message in a matter of seconds. The internet allows us to email indiviuals, to inform, as well as receive information both professionally and in our personal lives. Technology also has allowed us to spellcheck the information we are about to transmit to check for any errors before sending. Another way technology has changed the communication process is through video and telephone conferencing. Many companies can now hold business and staff meetings by conference call. Staff or clients can all be in seperate locations, yet discussing the matter at hand. With video conferencing, businesses can literally see who they are meeting with. This gives a more personal touch. Last but definately not least, I must mention the wonderful cell phone. How did we ever communicate without them. Where we once had to call by land line, calls can be made all over the world as you walk, talk, eat, and perform almost any task. RESPONSE 4 When you take time to reflect on the past, like when reminescing with friends, you realize that technology has affected all aspects of life, but none more important than communcation. Thinking back, you remember how having the ability to walk around the house on a phone that had no cord was a big deal, and everyone wanted one. But that was soon old news as these computers that we had been using for typing papers and calculating mathematical problems quicker than using our fingers could now be hooked up to the phone line, and we could now chat via messaging with a new service provided by AOL. This was an amazing innovation, because now we could send "electronic letters" or email to each other, providing a quick and efficient method of communcating. Continuing down the road, we realized that "Email" was impersonable, and sometimes we actually wanted to hear the voice of the person we were speaking with, so we developed a cordless phone to go everywhere, bringing the cell phone into the communcation world. We could continue up until today, where as I write I am utilizing a new technology that allows communcation between a professor and student from remote locations, allowing us to continue learning from wherever we find the time or feel comfortable doing so. This has caused major changes on the way communcation happens within the business world. Technology has allowed for communications to happen almost instantly, something that just 25 years ago was impossible. It allows for more efficient utilization of time, giving the ability to multitask, communicate with multiple people at once, or communicate on the go minimizing the "loss of time" that is so important in many businesses today. It has allowed new businesses to develop and flourish, such as day trading, online shopping, SaaS companies, and many others that allow customer and businesses to communcate without being directly in person. It allows convienence more and more by day, for all walks of life. But it also presents new challenges and obstacles, as technology is never fool proof as we saw with the Wall Street crash scare caused by the computer glitch just recently. There, the problem woul dnot have happened if the business trasactions were happening face to face, with two people talking instead of having a computer do it electronicall for them. RESPONSE 5 Technology has changed the communication process by speeding things up, no longer do we have to sit and wonder when reading directions and we become confused with what goes next we can call a help desk and move right along. In business technology has moved up production with newer and user friendly equipment, there was a time when scanning credit card payments the equipment that was used would jam continuously and it would take time away to clear it , place the check with the remit slip and start over, now with the new machines not only do they clear themselves they also clean themselves (remove staples and coins) and the instructions that are given to run it is a sheet of paper when previously it was a small book. In payroll all employees used to time on time sheets and at the end of the pay period it would be checked by the supervisor sent back if corrections were needed or if the time sheet was lost start over again, now the employee enters there own time manager confirms time and the machine puts in all corrections and tabulates time, a process that would take up more than half a day now takes less than one hour, so that now employees can help other departments and help productivity making things smoother and easier.
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