MGT449 Wk 5 DQ 2
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This 0 page Study Guide was uploaded by an elite notetaker on Wednesday November 11, 2015. The Study Guide belongs to fin571 at Kaplan University taught by in Fall 2015. Since its upload, it has received 23 views.
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Date Created: 11/11/15
Q How does a formalized quality program create a competitive advantage for an organization How would you recommend an organization overcome resistance to change when implementing such a plan Ans A formalized quality program is well planned well defined and well organized and it has been formed after too much concentration and efforts Usually it is near to perfect and there is little space for improvement It provides a competitive edge as it ensures to get the higher quality level than the competitors It gives the product a strong and unique standing which might be lacking in the competitor s product A formalized plan is easy to follow so the management can pass it on to the employees but then again the aspect of monitoring cannot be ignored Change or alteration is usually not accepted very easily In fact majority of the people tend to resist change and need time and assurance to adopt it It is always better to inform everyone regarding the change in advance The more the people are convinced that the change is for betterment the hopes to accept will be high Instead of imposing a change it is always better to make everyone a part of it when the employees will feel that they are a part of it and have some control on it they ll accept it graciously
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