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LDR-531-final-exam fin571

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This 0 page Study Guide was uploaded by an elite notetaker on Wednesday November 11, 2015. The Study Guide belongs to fin571 at Kaplan University taught by in Fall 2015. Since its upload, it has received 26 views.


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Date Created: 11/11/15
LDR 531 Final Exam 1 Which of the following is best defined as a consciously coordinated social unit composed of two or more people which functions on a relatively continuous basis to achieve a common goal or set of goals a party b unit C team d community e organization 2 Over the past 2 decades business schools have added required courses on organizational design to many of their curricula Why have they done this a Managers no longer need technical skills in subjects such as economics and accounting to succeed b There is an increased emphasis in controlling employee behavior in the workplace ngers need to understand human behavior if they are to be effective These skills enable managers to effectively lead human resources departments A manager with good people skills can help create a pleasant workplace 099 3 Robert Katz identified three essential skills that managers must have to reach their goals What are these skills a technical decisional and interpersonal technical human and conceptual interpersonal informational and decisional conceptual communication and networking human informational and communication 0905 4 is a field of study that investigates the effect that individuals groups and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization s effectiveness a Organizational development b Human Resources Management c Organizational behavior d People management e Corporate strategy 5 What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do a observe human behavior b systematize human behavior c research human behavior d predict human behavior e detect human behavior 6 Which of the following is a generic term that covers a broad range of feelings that people experience a Affect emotions moods emotional labor cognition 0000quot 7 What term is used for intense feelings that are directed at someone or something a affect b cognition c moods d thoughts e emotions 8 If personality characteristics were completely dictated by they would be fixed at birth and no amount of experience could alter them a job satisfaction b heredity c environment d situations 6 religion 9 Which of the following are classifications on the MyersBriggs Type Indicator extrovertedintroverted sensingintuitive perceivingjudging independentdependent thinkingfeeling pas96 10 Maria is dissatisfied with the way that her manager treats her She has quit her job and found a new position with another firm How has she expressed her dissatisfaction a exit voice loyalty neglect social voice 9900 11 You quietly continue to do your work when you know things will not improve This is what type of response to dissatisfaction a exit b voice c loyalty d neglect 6 social voice 12 A group a generates positive synergy through coordinated effort b generates greater outputs with no increase in inputs c is two or more individuals interacting and interdependent d engages in collective work that requires joint effort 13 results in a level of performance that is greater than the sum of the individual input a Synergy b Enthusiasm c Energy d Initiative 6 Inversion 14 What happens in the second stage of Tuckman39s five stage model of group development a Close relationships are developed b The group demonstrates cohesiveness c Intrggroup con ict often occurs d Groups disband 15 Zach is devout and very active in his church He is also a very dedicated employee His manager offers him a promotion but the new role will require him to work Sundays Zach would like the promotion but realizes that it would force him to miss some church activities It is likely that Zach is experiencing which of the following a role con ict b role expectation c role perception d psychological con ict 16 Which role focuses on bringing about order and consistency by drawing up formal plans a leadership b management c task structure d initiating structure e none of the above 17 Which statement regarding leadership is true a All leaders are managers b Formal rights enable managers to lead effectively c All managers are leaders d All leaders are hierarchically superior to followers e Non mctioned leadership is as important as or more important than formal in uence 18 What are three situational criteria identified in the Fiedler model a job requirements position power and leadership ability b charisma in uence and leadermember relations c leadermember relations task structure and position power d task structure leadership ability and group con ict e emotional intelligence group orientation and employee status 19 The reconceptualization of the contingency model by Garcia and Fiedler is called theory situational cognitive resource evaluative leadership recognition cognitive dissonance 0999 s 20 Which pathgoal leadership style leads to greater satisfaction when tasks are ambiguous or stressful a directive supportive participative mixed reactive 0900quot 21 According the PathGoal Theory what leader is friendly and shows concern for the needs of followers a the achievementoriented leader the directive leader the laissezfaire leader the participative leader the supportive km DQOO 9 6 22 Phrases such as more cultural diversity many new entrants with inadequate skills and increase in professionals are all examples of what force for change a technology b world politics c nature of the work force d social trends 23 What is a goal of planned change a to change the forces of change to alter the agents of change to change employees responsibilities to improve the abilitv to mot to the environment to alter the employees environment 9999 24 Using covert in uence to overcome resistance to change is called what a negotiation b cooptation c education d coercion e manipulation 25 If individuals resisting change are included in making change decisions in an attempt to gain their support what is this approach is called a cooptation b exploitation c manipulation d coercion e education 26 Which of the following is a characteristic of organizational control a Formality orientation b Decision orientation c Team orientzm d Managerial orientation 27 What term describes the key characteristic of organizational control that addresses the degree to which employees are expected to exhibit precision a accuracy orientation b accountability c attention to detz d stability e reactivity 28 Power is a a means for leaders to achieve 202 b defined by leaders39 hopes and aspirations c a goal in and of itself d not an in uence on leaders39 goals 29 Leaders achieve goals and power is a defined by leaders39 hopes and aspirations b usually used by poor leaders c a means of achieving goals d a goal in and of itself e a strong in uence on leaders39 goals 30 The most important aspect of power is probably that it is needed to get things done in an organization isa function of dependencv tends to corrupt people is counterproductive Pd 6 involves control


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