BUS 680 A.Beatty's IMP Case Analysis.docx
BUS 680 A.Beatty's IMP Case Analysis.docx PRG211
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Date Created: 11/11/15
IMP Case Analysis 1 IMP Case Analysis Amanda Beatty BUS 680 Training and Development Richard Thompson IMP Case Analysis 2 1 Would a TNA be needed in this situation Why or why not If yes who would you want to talk to Training Needs Analysis is a formal process required for the purpose of identifying the training gap that is in existence and its related training need Considering the IMP case analysis training needs analysis is required since there are different sectors within the organization which require an individual to possess the necessary skills to perform the expected work within that department In addition training is also offered to people working within the different sectors in that organization despite the fact that equality is not displayed while offering that form of training Talking to the HR manager at North America International Airport s about training needs analysis is a good idea since the HR manager is the one with the authority over the individual s directly concerned with training such as Mr Pettipas 2 Based on the case as presented above what KSAs need to be trained From the case analysis at IMP it is evident that there are several knowledge skills and abilities that have to be addressed during training to all the employees within those departments Leadership skills need to be addressed since the HR was not able to assist Ms Dillman in her case which portrayed that he lacked the leadership skills Technician skills required for the metal sheet shop needs to be trained since Ms Dillman lacked knowledge on the requirement of a metal sheet shop technician work Ability to control anger should also be addressed as Mr Pettipas had an issue with anger management IMP Case Analysis 3 3 Why has the commission insisted on training for the whole company when the problem is clearly only Mr Pettipas Elaborate The commission has insisted on training for the whole company when the problem is only on Mr Pettipas as a form of a disciplinary measure This is considered as a disciplinary measure since the training is supposed to take place on company time This means that the organization will spend its time offering training to all of its employees rather than generating more revenues which will in ict some form of pain to the organization making it an experience to learn from Other than this the commission insisted that training was offered to the whole company and not only on Mr Pettipas because there could have been some individuals with the same problem but haven t yet come into light 4 For the training to be effective what other things do you think need attention For the training to be effective considering other factors to complement the training is required such as addressing the element of gender discrimination which was in existence in the organization By addressing this form of discrimination training will be considered effective since the same form of training will be offered for both the males and the females within the organization In addition this will also ensure that the female staff members obtain the same necessary Knowledge ability and skills just like the male staff workers 5 What would you suggest in the way of evaluation of the training How would you convince top management that it would be worth it As a way of training evaluation I would suggest a oneonone interview whereby every staff member will be asked to carry out an activity with respect to the work being carried out in that respective department of the organization I would convince the top IMP Case Analysis 4 management that it would be worth it since it will be easier to assess an individual personally unlike if the assessment was being carried out in a group since one will be able to perform an action that he or she is familiar with and not what the other individual is doing Other than oneonone interview I would suggest the use of questionnaires as a way of evaluating the training conducted Based on this I would convince the top management that this form of evaluation would be worth it since every individual will be able to provide his or her opinion on the whole process of training by filling in the questions available in the questionnaire The staff members will be able to provide their opinions on whether or not the training was successful IMP Case Analysis 5 References Blanchard P amp 2010 E ective Training Systems Strategies and Practices 4th Ed Upper Saddle River NJ Prentice Hall
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