MGT 307 Final Exam SET--7
MGT 307 Final Exam SET--7 fin571
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Date Created: 11/11/15
1 Organizational behavior is an interdisciplinary body of knowledge with strong ties to all of the following disciplines EXCEPT A sociology B anthropology C psychology 2 Which of the following statements about organizational behavior is NOT accurate A r organizational behavior seeks to improve the quality of work life 1quotquot B organizational behavnor has strong ties to the behaVIoraI solences and allied social sciences if C L organizational behavior seeks to improve the performance of people groups and organizations J 3 is a multidisciplinary field devoted to understanding individual and group behavior interpersonal processes and organizational dynamics r A performance management C L workgroup analysis D L motivation 4 Organizations are encouraged to develop a dominant and coherent set of Although every member may not agree with them all members will know they are important A common perceptions B observable attitudes C shared values 5 In the context of the three important levels of cultural analysis in organizations the level referred to as can play a critical part in linking people together and can provide a powerful motivational mechanism for members of the culture A implicit culture BIF C common culture D observable culture 6 Which of the following statements about the management of organizational culture is NOT correct A F corporate culture can be managed by using organizational development techniques to modify specific elements of the culture that address both external adaptation and internal integration B good managers are able to help build resilient cultures in situations where the features of strong cultures are absent D corporate culture can be managed by directly modifying the observable culture shared values and common assumptions that deal with issues of external adaptation 7 According to the research conducted on the nature of managerial work which of the following is false If B managers work long hours managers work with many communication media managers work at fragmented and varied tasks 8 Scientific methods models are simplified views of reality that try to identify major factors and forces underlying realworld phenomenon F A L False II 9 A person who is a assumes a unique responsibility for work that is accomplished largely through the efforts of other people A F change agent B human resources director IIF D team member 10 Which of the following statements about the role of language in crosscultural communication is NOT correct Australia Canada and the United States have lowcontext cultures if C In highcontext cultures must of the message communicated must be inferred A i Australia Canada and the United States have lowcontext cultures or interpreted from the context which includes body language the physical setting and past relationships D Members of lowcontext cultures are very explicit in using the spoken and written word 1 1 There are six sources of noise that are common to most interpersonal exchanges These six sources are A mixed messages cultural differences absence of feedback proximity problems absence of commitment to effective communication and status effects If C i tangible distractions people problems inconsistent messages cultural differences absence of prior planning and absence of feedback D 393 semantic problems proximity problems mixed messages cultural differences absence of planning and status effects 12 are important to spot since nonverbals can add insight into what is really being said in facetoface communication A r Perceptual distractions If r C Merged messages r D t Mangled messages 13 may exist at all levels of responsibility from the individual work unit composed of a team leader and team members to the top management team composed of a CEO and other senior executives A r Teams that evaluate things IF C Teams that review things D r Teams that make or do things 14 A highperforming team can be created by doing the all of the following EXCEPT A r making sure members have the right skills ft B creating a sense of urgency C in communicating highperformance standards It 15 typically work with a target completion date and disband once their purpose has been fulfilled A Teams that study things B r Teams that run things if CI D r Teams that review things 16 The conflict management style of involves being both cooperative and assertive This style is characterized by trying to fully satisfy everyone s concerns by working through differences and finding and solving problems so that everyone gains A i compromise B i accommodation if C avoidance tfi 17 Suppose that a manager responds to a disagreement between subordinates by saying I don t want to get in the middle of your personal disputes This manager is using which conflict management style ifu A accommodation B i authoritative command cliff if D unassertive 18 Ken is being cooperative but unassertive with his employees during a conflict situation He tries to smooth over their differences but it only produces a false sense of harmony among them Ken is using which conflict management style fin rb r I B compromise if I C avoidance F D competition 19 Content theories attempt to explain work behaviors based on A perceptions onthejob II C the relationship between values and attitudes D the impact of individual ethics on business decisions 20 Process theories focus on litquot B who will be a more appropriate manager for an employee C how a person will respond to types of leadership direction D why a person decides to behave in a certain way relative to available rewards and work opportunities 21 In the context of motivation level refers to A the different needs that an individual is trying to satisfy B the consequences of an individual s behavior C the length of time a person sticks with a given action If 22 Unlocking the full potential of teams and teamwork rich in diversity is one of the great advantages of highperformance organizations If B False 23 Which of the following statements about heterogeneous teams is not accurate If B unlocking the full potential of teams and teamwork rich in diversity is one of the great advantages of highperformance organizations C L heterogeneous teams have members who are diverse in demography experiences life styles and cultures among other variables D L diversity offers a rich pool of information talent and varied perspectives that can help improve team problem solving and increase creativity 24 Diversity offers a rich pool of information talent and varied perspectives that can help improve team problem solving and increase creativity If r B r False 25 Stress is a state of tension experienced by individuals facing extraordinary demands constraints or opportunities If B False 26 Eustress has a negative impact on both attitudes and performance Fi A F True If 27 Wellness involves maintaining physical and mental health to better deal with stress when it occurs 28 Which one of the following statements does NOT provide an accurate description of Stanley Milgram s experiments 15 B Milgram designed a series of experiments to determine the extent to which people obey the commands of an authority figure even if they believe they are endangering the life of another person C the basic conclusion of Milgram s studies is there is a tendency for individuals to comply with and be obedient to authority D experimental subjects were instructed to give what they believed were successively higher levels of electric shocks to people who missed the word pairs 29 Milgram designed experiments to determine the extent to which people A are wullmg to use coercnve power to gain Influence B learn from personal failures C are wullmg to learn new things as a means of gaming expert power If 30 In today s modern organization the base for power and politics rests on a system of authority Which of the following statements about legitimacy regarding power is NOT correct A r in firms the legitimacy of those at the top increasingly derives from their positions as representatives for various constituencies B i in US firms higher authority denotes those close to the top of the corporate pyramid If D in other societies higher authority does not have a bureaucratic or organizational reference but consists of those with moral authority such as tribal chiefs religious leaders etc 31 Highperformance teams have strong core values that help guide their attitudes and behaviors in directions consistent with the team s purpose th F B r False 32 A highperforming team can be created by finding ways to create early successes establishing clear rules for team behavior setting the tone in the first team meeting and as a leader modeling expected behaviors th r B F False 33 A highperforming team can be created by communicating highperformance standards having members spend time together creating a sense of urgency making sure members have the right skills and rewarding high performance th r B r False 34 All of the following statements about fullrange leadership theory are true EXCEPT A T B P the theory currently consists of nine factors including five transformational three transactional one nontransactional factor C F some scholars consider the FRLT as an approach that could serve as a general leadership model that would trim or eliminate the numerous models now emphasized today D P the approach is built around revisions to Bass Multifactor Leadership Questionnaire 35 All of the following statements about shared leaderships are correct EXCEPT IF B P leadership today is not restricted simply to the vertical influence of a single individual but to other people as well C r the key distinction between shared leadership and traditional models of leadership is that the influence process involves more than just downward influence on subordinates by an appointed or elective e leader f39 D the influence process often involves peer or lateral influence 36 Four of the CLT leadership dimensions are A F charismaticvalue based systematic future orientation performance driven I c P implicit explicit specific detailed D quoth autonomous participative driven focusoriented 37 The obvious organizational design response to uncertainty and volatility is to opt for a more form if A bureaucratic if B mechanistic C L centralized Iii 38 Large systems tend to be susceptible to the wherein managers fail to monitor their environments recognize the important trends or sense the need for change and consequently their organizations slowly lose their competitive edge If F B r impatience trap F C proactive phenomenon D P immobility trap 39 The and the are important ways in which firms learn to coevolve by altering their environments A use of corporate philanthropy influence of governments B influence of governmentsdeveopment of alliances I D r management of networks influence of governments
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