MGT 300 Test 1 Chapters 1-4
MGT 300 Test 1 Chapters 1-4 MGT 300
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This 5 page Study Guide was uploaded by Cheyenne Telleri on Monday January 26, 2015. The Study Guide belongs to MGT 300 at University of Alabama - Tuscaloosa taught by in Spring2015. Since its upload, it has received 680 views.
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Date Created: 01/26/15
Management 300 Thomas Allen Henry Chapters 14 Lecture 1 September 12 I II III IV V Management WWDOWP G 7 Chall A WWW G Compe A B C pursuit of organizational goals efficiently and effectively efficient best use of resources effective achieve results to make right decisions Planning how to achieve goals Organizing Leading motivating directing and in uencing people to work hard to achieve goals Controlling how did we do enges Competitive advantagewhy are we better managing for diversity things changing in future globalizationproducts come from foreign countries information technologygathering whats happening ethical standardsscams protecting environment sustainabilitybeing environmentally friends managing your own happiness and life goals titive advantage why are we better need to learn how to outperform other what do we have that they do not Types of Managers A QWWUOW Top managers long term decision makers middle managers example is deans of colleges first line managers watching over nonmangerial people nonmangerial regular employees Functional manager one activity general manager more than 1 activity Mintzberg findings 1 more verbal than written communication 2 long hours intense pace 3 fragmentation Entrepreneur vs Intrapreneur A entrepreneur new opportunity for product service launches business B intra inside company that nds better way for company to do something VI Different Perspectives A historical l classical 2 behavioral 3 quantitative B contemporary 1 systems 2 contingency 3 quality management VII Fredrick Taylor A observations more productive less jobs needed B employees didnt have incentive to go above and beyond VIII Scienti c Management A tasks and incentives time and motion studies productivity should be tied to pay IX Taylor amp Gillbreths A study parts B select workers with right abilities C give workers training to do task D use principles to plan work methods X Administrative Management A Henry Foyal rst to identify major functions of management B MaX Weber bureaucracy C Positive bureaucracy features 1 well de ned heirarchy of authority 2 formal rules and procedures 3 clear division of labor 4 impersonality 5 careers based on merit XI Behavioral Viewpoint A Human behavior and motivation towards achievement XII Human Relations A Maslows Hierarchy of needs 1 Physiological safety lovebelonging esteem 9599 selfactualization XIII Douglas McGregor A Theory X people wont work unless you make them work B Theory Ypeople want to do good and work hard XIV News A Target closing in Canada B prices better in the US than in Canada C problem with supply chain XV Organizations Environment A Internal Stakeholders employees owners board of directors B Task Environment C General Environment D Economic forces 1 GDP 23 growth no growth in economy in ation interest rates growth that may affect an organization39s performance 2 unemployment rate 3 prime rate 4 10 yr tbills E Technological forces new developments in methods for transforming resources into goods and services F Sociocultural forces millenials value transforming work women in workforce XVI Ethics A definition have to decide whether to pursue a course of action that could benefit but is unethical or illegal B ex high sales commissions used to hide kickbacks C values financial performance vs stressing cohesion and solidarity D Approaches l utilitarian result in greatest good for greatest number of people 2 individual individual best long term interest 3 moralrights life liberty health 4 justice respect of fairness and equality l Globalization A rend of the world economy toward becoming more interdependent system B Shrinking of time and space as our travel and the electronic media have made it much easier and less costly for the people of the globe to communicate C ethnocentric their native country culture language and behavior are supenor D parochialism narrow view in which people only see things through their perspective E Polycentrictake view that native managers in foreign market best understand native practices 1 Example Mercedes plant have german managers ll Why expand A 1 availability of supplies B new markets C access to financial capital D lower labor costmain E avoid tariffs and quotas Ill 5 ways of expanding A global outsourcing fail you can stop buying example would be buying some supplies from another country labors outside US to provide labor goods and services example is gasoline B importing exporting and countertrading C licensing and franchising car dealerships are like franchises pizza hut dominoes joint ventures more formal both put up and investment whollyowned subsidaries most risk a import quota steel is big with this b embargoes example cuban cigars c GATT encourage trade betweek countries if part of this wont have huge tariffs WU IV NEWS A Snow storm B Community college for free Charts to know Corporate social responsibility pyramid 5 ways of expanding internationally organizations environment 21 Sarbanes Oxley Act Approaches to ethical behavior trading bloc contingency viewpoint emphasizes that a manager39s approach should vary according to the individual and environmental situation systems viewpoint regards organization as a system of interrelated parts collection of subsystems part of the larger environment open or closed system managers informational road includes disseminator monitor and spokesperson Top managers make long term decisions about the overall direction of the organization and establish the objectives policies and strategies for it Middle managers Implement the policies and plans of the top managers above them and supervise and coordinate the activities of the firstline managers below them Firstline managers make shortterm operating decisions directing the daily tasks of nonmanagerial personnel
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