MGT350 Final Exam 4
MGT350 Final Exam 4
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Date Created: 11/12/15
1 Programmed decisions are useful when there is no predetermined structure on which to rely A True B P False 2 Managers often ignore problems A 5 True B P False 3 Bill Simmons is the manager of a small restaurant and must decide how much money he owes his suppliers This is an example of a nonprogrammed decision A f True B P False 4 In the fourth state of decision making problem diagnosis is linked to the development of alternatives A f True B P False 5 Choosing a readymade alternative takes less time than designing a custommade solution A f True B P False 6 123 Contingency plans are best developed following the final stage of decision making evaluating the decision Af True BJ False 7 One advantage of using a group for decision making is that one person dominates AT True BJ False 8 Discounting the future is said to partly explain governmental budget deficits and environmental destruction A True B False 9 In decision making it is always better to use a group than an individual A True B False 10 Which of the following does NOT describe good plans in organizations A f They provide a clear road map f They are purposeful B C P They may be formal or informal D f They are exible 11 The targets or ends the manager wants to reach are called A fquot Plans Mission statement B t c f Vision D f Goals 12 Plans are A f Targets a manager wants to reach Speci c to differing industries B f39 C P Inappropriate when resources are scarce D Actions taken to achieve goals 13 A plan which focuses on ongoing activities and may become a more permanent policy or rule is called an A f Singleuse plan f Strategy Mission statement f Standing plan 14 A policy developed for the yearly graduation ceremony at Easy Town High School can be described as an A Singleuse plan Con ngency plan f quotWhatifquot plan Standing plan in in U n w 15 plans might be referred to as whatif plans f Strategic Con ngen Cy f Standing D fquot Singleuse 16 Coordination refers to A f Division of labor within an organization B P The performance of speci c tasks by speci c people c f The need for speci c tasks in the functional elds D F The linking of the various components of an organization 17 An organization chart conveys all of the following EXCEPT A f Who reports to whom B f How deCISIons are made c f How the work is divided D The work performed by each unit in 18 The assignment of different tasks to different people or groups is the A Organization structure in B i Division of labor c P Value chain D f Strategic plan 19 Incremental decision making occurs when managers make small decisions and move cautiously toward a bigger solution A Tru e Fa ls e r Br 20 Managers often ignore problems for all of the following reasons EXCEPT f Getting involved is risky l3 F It is easier to procrastinate or to get busy with less demanding activities c f Managers are often too busy to make decisions l r Tpeydcannot be sure how much time energy or trouble lies a ea 21 Characteristics of managerial decisions include all of the following EXCEPT A f Uncertainty B F Lack of structure C r Convention D r Risk 22 The state that exists when decision makers have insuf cient information is A F Uncertain W B F Probabilit y C r Risk D f Certainty 23 Shakil works for a large contractor Company policy requires that in hiring subcontractors at least three bids must be received and that the lowest bid which meets speci cations will be accepted Shakil39s decisions regarding the hiring of subcontractors would be classi ed as f Programmed B f Reprehensible C F Lacking structure D fquot Minimizing 24 Managers of Shadow Blinds are contemplating whether to open the company39s rst international branch in Europe or Asia These managers are facing a decision A f Programmed Nonprogramm ed f Well structured B a C D f Routine 25 The initial step in the decisionmaking process is to A Evaluate the decision f F Identify the problem F Implement the deosnon f Select an alternative 26 Once a problem is identi ed and properly diagnosed the next stage in the decision making process involves A f Evaluating consequences B F Generating alternative solutions c f Evaluating information D f Evaluating alternatives 27 Kathy has received two job offers One is from a rm in a town that Kathy would like to live in but the other offer would pay more Kathy is having a dif cult time making a decision due to experiencing Ar Organizational con ict F Psychological con ict a Physical location con ict U n w Internal con ict 28 The essential characteristic of great companies according to Collins and Porras was their relentless focus on beating the competition A Tru e Fa s e P Br 29 Collins and Porras argue that organizations must focus on both purpose beyond pro t AND pragmatic pursuit of pro t A Tru e P B Fals 30 A critical characteristic of success for all the great companies studied in Built to Last was a set of common values that all the companies followed A Tru e Fa ls e P Br 31 A performance gap can occur when performance is good but someone realizes that it could be better A Tru e Fa ls e P Br 32 The key to successful change is people A Tru e Fa ls e r Br 33 When management realizes that its current practices are no longer appropriate and the company must break out of its present mold by doing things differently this is called freezing A f True B Fals e r 34 Susan has the opportunity to either go along with her coworkers and participate in lling out inaccurate time records OR tell her manager what is happening This is an example of A f An ethical issue B f A situation that is not a problem C P A time when Susan should ignore the problem D f A moral rights issue 35 People in the stage make decisions based on concrete rewards and punishments and immediate selfinterest A f Principled f Deontology B C F Preconvention al D f Conventional 36 A situation problem or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong is called A F An ethical issue B P personal Issue c IT Business ethics D f Ethical 37 Satis cing is achieving the best possible outcome A True B False 38 Affective con ict is differences in perspectives or judgments about issues whereas cognitive con ict is emotional and directed at other people A True B False 39 Some experts advise that in today s complex business signi cant problems should always be tackled by groups A True B False 40 Which is the rst step in the formal planning process A Goal and plan evaluation B Implementation C Monitor and Control D Situational Analysis 41 Which of the steps in the formal planning process involves studying past events examining current conditions and forecasting future trends A Situational analysis B Monitor and control C Goal and plan evaluation D Alternative goals and plans 42 If expansion to Australia does not materialize Widget nc39s backup plan is to expand to Asia This backup plan is an example of A Strategic plan B Standing C Contingency plan D Singleuse plan
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