MGT330 Final Exam1
MGT330 Final Exam1
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Date Created: 11/12/15
UNIVERSITY OF PHOENIX MANAGEMENT 330 FINAL EXAM NAME Name MGT330 Exam Questions Student Results No of points TrueFalse 20 2 each 40 Multiple Choice 20 25 each 50 Essay 10 10 points 10 TOTAL 100 20 of PLEASE TYPE ANSWER NEXT TO THE QUESTION AND BOLD TRUE OR FALSE 2 points each 1 Management is the process of working with people and resources to accomplish organizational goals True Controlling is the management function of monitoring progress and making needed changes True Frontline managers or operational managers are lower level managers who supervise the operations of the organization True Technical skills pertain to the ability to identify and resolve problems for the benefit of the organization and its members False Barriers to entry are conditions that prevent new companies from entering an industry True Environmental scanning mean searching for and sorting through information about the environment False Competitive intelligence is a method for predicting how variables will change the future True Tactical planning is the process of identifying the specific procedures and processes required at lower levels of the organization True The strategic vision moves beyond the mission statement to provide a perspective on where the company is headed and what the organization can become True 10 11 12 13 14 15 16 17 18 19 20 Core competencies are the unique skills and or knowledge an organization possesses that give it an edge over competitors True Ethics is the system of rules that governs the ordering of values True A centralized organization is one in which lowerlevel managers make important decisions False A matrix organization is a hybrid form of organization in which functional and divisional forms overlap True Logistics is the movement of resources into the organization inbound and products from the organization to its customers outbound True Human Resource Management HRM refers to staffing training performance appraisal rewards and labor relations Feedforward control takes place before operations begin and includes policies procedures and rules designed to ensure that planned activities are carried out properly True An internal audit is an evaluation conducted by one organization such as a CPA firm on another False Democratic leadership is a form of leadership in which the leader solicits input from subordinates True Accountability is the expectation that employees will perform a job take corrective action when necessary and report upward on the status and quality of their performance True The number of subordinates who report directly to an executive or supervisor is known as the span of control True MULTIPLE CHOICE 25 points each please type your answer next to the question 21 22 The four traditional functions of management are a planning organizing leading and controlling is the management function of assembling and coordinating human financial physical informational and other resources needed to achieve goals 23 24 25 26 27 28 29 30 31 32 b Organizing is the management function of systematically making decisions about the goals and activities that an individual a group a work unit or the overall organization will pursue in the future c Planning is the management function that involves the manager39s efforts to stimulate high performance by employees a Leading is a process planner39s use within time and resource constraints to gather interpret and summarize all information relevant to the planning issue under consideration 1 Situational analysis is an organization39s basic purpose and scope of operations 1 Mission are groups and individuals who affect and are affected by the achievement of the organization39s mission goals and strategies b Stakeholders Which of the following does quotSquot stand for in the SWOT analysis c Strengths The depicts the positions in the firm and how they are arranged b Organization chart A organization is one in which highlevel executives make most decisions and pass them down to lower levels for implementation a Centralized In a organization jobs and departments are grouped around specialized activities such as production marketing and human resources 1 Functional An organizational form that emphasizes exibility is b Organic 33 is a leadership perspective that focuses on individual leaders and attempts to determine the personal characteristics that great leaders share c Trait Approach 34 is a form of leadership in which the leader makes decisions on his or her own and then announces those decisions to the group c Autocratic 35 is the use of rules regulations and formal authority to guide performance a Bureaucratic control 36 is the control that focuses on the use of information about previous results to correct deviations from the acceptable standard b Feedback control 37 is a leadership philosophy characterized by an absence of managerial decision making c Laissezfaire 38 Actions taken to ensure that the work group or organization reaches its goals are known as c task performance behaviors 39 An organizational form that emphasizes exibility is 1 organic structure 40 A leadership perspective that attempts to identify what good leaders do is called c behavioral ESSAY QUESTION 10 points Choose one of the following management functions 0 Define the function 0 Discuss issues related to the function that a manager faces with examples 0 Discuss how the function relates to the other three 0 Use Bateman text material for support and cite Please limit your answer to three paragraphs The answer is evaluated on quality not quantity PLANNING ORGANIZING LEADING CONTROLLING Control is the most important function to me Control is the process that directs the activities of individuals toward the achievement of organizational goals B ateman amp Snell 2009 Many issues related to controlling because so much is involved Market control is the most volatile part because it is subject to change moment to moment There are new competitors entering the market competition changes their strategies and consumers desires are not constant All these factors matter When it comes to remaining competitive in a market Controlling has a direct link to the other functions For example if a company does not have excellent clan control then leading because more difficult Organizing and planning depend heavily on obtaining control because Without control these functions will fall apart For instance if an organization plans and organizes a particular project but cannot get members to follow the blue print then all is for not Control is a major factor in any organization
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