HR ROLES AND RESPONS. WEEK 1 IND. ASSIGN
HR ROLES AND RESPONS. WEEK 1 IND. ASSIGN
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HR Roles and Responsibilities 1 HR Roles and Responsibilities NAME MGT 431 Human Resources Management DATE HR Roles and Responsibilities 2 HR Roles and Responsibilities Introduction The human resource department plays a key role in the success of organizations all over the world. The responsibilities of HR are many and include analyzing work and designing jobs, attracting potential employees, choosing employees, teaching employees how to perform the job and preparing them for the future with training and development. HR is also responsible for creating and communicating benefit packages for employees and creating a positive work environment. Look at it this way, without employees there would be no organization, without HR there wouldn’t be any employees. “At companies with effective HRM, employees and customers tend to be more satisfied, and the companies tend to be more innovative, have greater productivity, and develop a more favorable reputation in the community (Gerhart, Hollenbeck, Noe, & Wright, 2007).” Although HR has an effective plan and strategy in aiding organizations with success, they must not be stagnant to the ever changing world and economy. HR must consider globalization, technology, diversity, ebusiness, and ethics when creating a new identity to better affect organizations. “Market competition is multiplying and getting fiercer day by day. In today's business environs, the only way to survive and prosper is to adjust to this reality as fast as possible (Need to Transform, 2007).” Globalization and Technology One of the many obstacles HR must overcome is globalization. With advanced technology and the growing of international businesses HR must provide HR Roles and Responsibilities 3 services to accommodate organizations. “During the summer of 2006, over 26,000 international staff from one hundred countries worked in camps across the United States. Their positions included counselors, program staff, administrators, cooks, housekeepers, maintenance staff, and others (Kosch, 2007).” The jobs vary as great as the locations and HR must provide jobs, employees, training, and other services internationally to enable an organization to go global. Technology enables organizations to reach new heights and financial goals. HR can use this technology as well to adapt to rising numbers of international businesses. Technology enables HR to offer new recruiting methods and communication between prospective employees and organizations. With the responsibilities of measuring employees work performance and generating feedback, technology offers convenience and new methods to HR departments. “Technology may contribute to performance management and thus to appraisal satisfaction in two primary ways. First, technology may facilitate measuring an individual’s performance via computer monitoring activities. A second approach to technology and performance management changes the emphasis so that technology becomes a tool to facilitate the process of writing reviews or generating performance feedback (Indian Express Newspaper, 2001).” Diversity The workplace has changed greatly throughout history and is expected to continue to progress as time goes by. As society changes, the workforce reflects these changes. In the past the workforce was strongly dominated by male Caucasians. HR Roles and Responsibilities 4 However, that hasn’t been the case for some time. In the present day workplace employees consists of men, women, people of all ages, and from all ethnic backgrounds and religions. “The fact that laws were passed to remove barriers for minority groups to enter the workforce does not mean that the resulting changes were welcomed with open arms. That's why HR professionals have to play an active role in encouraging dialogue and understanding among the different groups represented within their companies. Educating workers about workplace diversity is an important part of the changing role of human resources managers in organizations of all sizes (Love to Know Corp, 2010).” HR must create and maintain a positive and accepting working environment regardless of the amount of diversity within the organization. HR must ensure their organization remain compliant with all applicable antidiscrimination legislation while also facilitating a culture where individuals who are different from one another can work together productively. EBusiness Planning, job analysis, job design, recruitment and selection, orientation, training, and compensation, all functions of HR are affected by changes in the business environment, technology, and potential labor force of ebusiness. With technology becoming more advance every day and offering consumer new ways of purchasing goods and services, organizations are willing and able to expand their on site physical company to an online domain. HR must recognize the different between ebusiness and the traditional brick and mortar method. HR professionals have to adapt and adapt quickly in order to maximize the performance of ebusiness to keep the organizations operating HR Roles and Responsibilities 5 smoothly. This is another reason why HR must keep up with technology and use it to its advantage. In order to be successful with ebusiness HR must understand that this type of business is different and requires different methods. HR must obtain any support needed from senior management to put the needed changes in play. The human resources department must also create a task force team to make decisions quickly, recommend actions, and communicate steps to all parties involved. Moving to ebusiness takes many steps and getting players on board. However, HR must adapt to these changes in order to be successful and continue doing its purpose. Ethics HR must incorporate itself in the ethical conducts of an organization to maintain a positive work environment. “Research suggests that successful ethics management depends less on formal ethics programs and more on employees' fairness perceptions, ethical leadership at all levels, and the alignment of multiple formal and informal cultural systems to support ethical conduct. To the extent that HR systems invoke fairness evaluations, HR managers design leadership training, and HR systems help to create and maintain organizational culture, HR professionals must play a key role in ethics management (ArticlesBase, 2010).” HR must work closely with ethics/compliance officers to monitor employees and their ethical concerns. A large number of reported concerns are fairness and HR related. HR is the first step for employees in the organization and must effectively communicate what HR Roles and Responsibilities 6 ethical behavior is expected. HR must also communicate what rights and choices employees have if any unethical situations occur to them or around them. Conclusion With an ever changing world, society, and economy, HR must also change and adapt in order to exist in organizations. The ultimate goal of HR is to aid organizations by creating effective jobs, filling those jobs, and offer training for those selected employees. That goal remains the same but with globalization becoming a trend and technology becoming more advanced daily, the methods in reaching these goals change. Ebusiness is becoming the business and HR must provide their services to accommodate the needs of electronic companies and participating consumers. Diversity is another obstacle HR must hurdle over in order to maintain success. HR must provide a workplace where anyone from any background can work productively with the next very different employee. HR must make sure all policies are followed by each employee no matter the differences. HR is the backbone of organizations and will continue to grow with the changing world of business. HR Roles and Responsibilities 7 References ArticleBase. (2010). Free Articles. Retrieved from http://www.articlesbase.com/human resourcesarticles/thekeyroleofhrinorganizationalethics896775.html Indian Express Newspapers. (2001). Express Computer. Retrieved from http://www.expresscomputeronline.com/20070312/technologylife02.shtml Kosch, S. (2007). Global Understanding: The Benefits and Challenges of International Staffing. Camping Magazine, 80(5), 1. Retrieved from MasterFILE Premier database. LoveToKnowCorp.. (2010). Business. Retrieved from http://business.lovetoknow.com/wiki/Changing_Role_of_Human_Resources_Diversity Need to transform:. (2007, February 21). The Statesman,p. 1. Retrieved June 28, 2010, from ProQuest Newsstand. (Document ID: 1219601621). Raymond A. Noe, John R. Hollenbeck, Barry Gerhart, Patrick M. Wright copyright © 2007 McGrawHill, a business unit of the McGrawHill Companies, Inc. HR Roles and Responsibilities 8
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