PHL 323 Week 4 DQ 2.doc
PHL 323 Week 4 DQ 2.doc PRG211
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This 0 page Study Guide was uploaded by Topseller Notetaker on Friday November 13, 2015. The Study Guide belongs to PRG211 at Ashford University taught by in Fall 2015. Since its upload, it has received 30 views. For similar materials see in Computer Programming at Ashford University.
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Date Created: 11/13/15
Analyze the ethical culture at TAP Does the culture appear to be in alignment Misalignment Ethical culture at TAP was misaligned which is obviously by the company s unwillingness to listen to Durand As vice president Durand should have had more control over many of the unethical behaviors The reward system at TAP was misaligned as well Employees witnessed the reward of unethical behaviors which diminished the imporatnce of ethical practices Based on the facts in the case and what you have learned in Chapter 9 evaluate the culture change effort that Douglas Durand undertook Durand hoped to improve the unethical practice of cooking the books by implementing a reward system for employees that kept accurate records Durand s efforts to implement change were cut short by senior management What cultural systems did he target in the cultural change effort TAP used reward systems to persuade employees to commit unethical practices Durand focused on informal systems that were routinely accepted at TAP Unethical practices there were accepted as norms promoted many of TAP unethical practices What systems were missing if any There were no punishment systems mention that held employees accountable for unethical practices Ethical standards were not document and available to employees Internal lawyers were not available to scrutinize TAP s unethical marketing practices Why did his culture change fail I believe the major reason the culture change failed is lack of support Durand had an entire company against him and lack the support needed to implement new polices Employee buyin is critical to new policy changes lack of leadership at TAP reduce employee compliance with ethical practices What would it take for it to succeed Support from the leadership team would be necessary for new ethical practices to be developed I would suggest hiring legal counsel to make recommendations and advisement concerning advertisements Replacement of senior management may be necessary to facilitate new policy changes
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