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Date Created: 11/14/15
Running Head International and Intercultural Communication International and Intercultural Communication BUS 600 Management Communications with Technology Tools Instructor Robert DeYoung January 19 2015 Intercultural Communication There are a number of differences that can present themselves as barrier when it comes to communication These differences can be present even within the same country take the US for example the dialects of the English language vary from north to south as well as food and beverage choices within those regions however you are still in the United States B aack 2012 These variables and cultural differences become far greater when you compare various countries as we have learned from The Hofstede Center Using the Hofstede Center I chose to compare Japan to the Netherlands The Netherlands intrigued me as I have recently been dealing with a client from there and find them to be a bit different Comparing the two I discovered there are not many similarities between these countries and what ones they do have there is still quiet a distance between them The two categories of Hofstede s five cultural dimensions where they were the most similar were Power Distance and Pragmatism This dimension of power distance deals with the ideology not all individuals in societies are equal it expresses the attitude of the culture towards these inequalities amongst us Power distance is defined as the extent to which the less powerful members of institutions and organizations within a country expect and accept that power is distributed unequally The Hofstede Center In this cultural dimension Japan has a score of 54 and the Netherlands a 38 making Japan a borderline hierarchical society The Japanese are not as hierarchical as other Asian cultures many foreign cultures view the Japanese as extremely hierarchical because of their extremely slow decision making process when it comes to business I find this to be true for the Netherlands as well Having experience with them as a business partner I have seen first hand how slow they are when it comes to making business decisions They appear to have a Intercultural Communication hierarchy but it is for convenience since they have a society which is extremely supportive and promotes individualism Where these two cultures have different ideas when it comes to power distance it is one in which they are the most similar The next cultural dimension where they were the most similar was in pragmatism This dimension describes how every society has to maintain some links with its own past while dealing with the challenges of the present and future and societies prioritize these two existential goals differently The Hofstede Center In this cultural dimension both the Netherland and Japan scored high 67 and 88 respectively Japan is one of the most Pragmatism oriented societies They hold the belief that you do the best in your life The Japanese live their lives guided by virtues and good examples The Netherlands has that same pragmatic nature believe that the truth depends on the situation context and time They have the ability to adapt traditions to changed conditions and perseverance in achieving results Additionally they have a thriftiness about them something I have seen in my newest partner recently They are very cost conscious and after reading over the analysis of their cultural dimensions I now understand why There are two distinct differences between these two cultures that I also observed from The Hofstede Center These two cultures differ greatly in the cultural dimensions of Masculinity and Uncertainty Avoidance According to Hofstede a high masculine score indicates that the society will be driven by competition achievement and success with success being defined by the winner best in field a value system that starts in school and continues throughout organizational behavior Japan is one of the most masculine societies in the world with a score of 95 it could not be any more opposite from the Netherlands with a score of 14 This means that for the Netherlands the focus Intercultural Communication of their society is quality of life they have focus on work life balance The Japanese are a culture of workaholics their competitive nature working long hours is what it takes to succeed making it difficult for women to climb the corporate ladder The Dutch also prove to be a non confrontational society they resolve con ict by negotiating and compromise and all in all it is a society which puts values in each other The Japanese culture is highly competitive versus the Netherlands which believes in working together The second cultural dimension in which these two countries differ is the dimension Uncertainty Avoidance This dimension relates the way that a society deals with the fact that the future can never be known The Japanese score very high in this dimension with a score of 92 Countries who have high uncertainty avoidance maintain rigid codes of belief and behavior and are intolerant of unorthodox behavior and ideas This can be seen through out the Japanese society in everything from emergency plans to weddings they prepare themselves for the uncertain The Netherlands shows a slight preference for to avoid uncertainty however they are not as rigid Intercultural Communication Japan m Cain a a imn ninth Netherlands Power individualism Mascuiiniw Uncertainty F i agraiatisn i Indulgence Distance w idialace JJapan Netherlands A Dutch car manufacturer is looking to source some of its parts from a Japanese manufacturer to help reduce cost and be able to produce enough parts for its demand IN order for them to be able to make a successful business deal my suggestions would be to first and foremost do not send a female employee to assist in brokering a deal This is mainly for the Japanese highly masculine society I feel it would be beneficial to send your males employees to assist in closing the deal My other suggestions as the Japanese are a culture of restraint to refrain from being overly indulgent in the company of the Japanese They are a rigid society with a focus on work versus free time It is clear that the cultural differences of a country can not only create a barrier for communication I feel it could prevent business from taking place It is important to take into Intercultural Communication consideration he cultural norms of other countries in order to have a successful international organization Reference Baack D 2012 Management communication San Diego CA Bridgepoint Education Inc THE HOFSTEDE CENTRE nd Retrieved January 20 2015 from httpgeerthofstedecomjapanhtml
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