QNT 351 Week 2 Learning Team Data Collection
QNT 351 Week 2 Learning Team Data Collection
Popular in Course
verified elite notetaker
Popular in Department
This 0 page Study Guide was uploaded by tophomework Notetaker on Saturday November 14, 2015. The Study Guide belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 16 views.
Reviews for QNT 351 Week 2 Learning Team Data Collection
Report this Material
What is Karma?
Karma is the currency of StudySoup.
You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!
Date Created: 11/14/15
Running head BIMS RESEARCH STUDY OVERVIEW BIMS Research Study Overview Name QNT 351 Date Instructor BIMS RESEARCH STUDY OVERVIEW 2 BIMS Research Study Overview Headquartered in New York City The Ballard Integrated Managed Services BIMS is a support service company that specializes in providing housekeeping and food services to many corporations and institutions to include 22 Fortune100 businesses The focus of the research is the BIMS site at Douglas Medical Center BIMSDMC The problem BIMS is facing is to determine the cause for the decrease in worker productivity and morale which resulted in an increase in complaints from the hospital staff and administration The purpose of the survey is for BIMSDMC employees to express their view about their job and to compute descriptive and frequency techniques and further study data for possible correlations The research questions ask if respondents enjoy working for BIMS how many times they have called in sick if they are well trained if they are paid fairly and if they like their supervisor Our assumption is that at 17 participation this survey will not have enough participants to get enough data to determine the problems in BIMSDMC a larger sampling or new sampling method may have to be acquired The instrument used in collecting the data was from a sample survey In some sample surveys a couple of questions that may be included could stem from demographics and age brackets Also some of other areas of consideration that may be included are a rating scale For example a rating scale is stated poor fair good very good and excellent but in this survey its rated very negative to very positive There are two types of which data may be collected The first type is quantitative data and the second one is qualitative data The difference between the two is quantitative data is BIMS RESEARCH STUDY OVERVIEW 3 mainly expressed in numeric measurements while qualitative data is data collected in a categorical measure which are not expressed in a numerical measurement Lind 2011 BIMS collected mainly qualitative data due to their concerns BIMS then scaled the survey data to try to paint a picture for managers so they could troubleshoot the morale and productivity issues BIMS human resources personnel utilized a survey to collect data to determine the morale and concerns of the personnel responding to the survey The respondents comprise the sample which represents the population of the employees of BIMSDMC The survey asked ten questions to gauge perception and job satisfaction and four additional questions were asked to gather demographic information on the respondents University of Phoenix 2012 The questions collected information at the nominal ordinal and ratio levels The first ten questions required an answer on a scale one through five one being very negative and five being very positive The four demographic questions provided blank space for the respondent to provide their reply The first two questions ask how well the respondent enjoys working for BIMS and working on his or her respective shift This data is measured at the ordinal level The third question asked if the employee s request for a desired shift was satisfied This is measured at the nominal level and even though the appropriate response to this question is either yes or no the respondent has five responses to choose from Question number four asked how many times the respondent called in sick during the last month This information is at the ratio level The responses available were one through five Question number five asked how well they are trained which would be measured on the ordinal BIMS RESEARCH STUDY OVERVIEW 4 level Question six asked if they felt they are fairly compensated for the work they do The appropriate response is either yes or no which nominal level information Questions number seven and eight are concerned with the respondent s perception about the fair treatment of themselves and their division This information is collected at the nominal level Question nine asks whether or not the company is good at communicating This is more information collected at the nominal level because the appropriate response is yes or no Item ten relates to the respondent s fear of losing his or her job The appropriate response to the statement is either yes or no causing the information to be measured at the nominal level The responses to the first ten items on the survey are all coded on a numerical scale with five data points The first data point is labeled 1 and represents the low end of the scale There are no labels for data points 2 3 and four Data point 5 is labeled as Very Negative The respondents are expected to assign a numerical value at some point along the scale The last four items on the survey require the respondent to identify in which division they work measured nominally how long they have worked for BIMS measured at the ratio level the respondent s gender nominally measured and whether or not they are a manager or supervisor measured nominally The divisions are coded as such 1 Food 2 Housekeeping and 3 Maintenance Years of service is provided as years and months and coded as total number of months The respondent s gender measured nominally is coded as l for female or two for male The last item manager or supervisor is measured nominally and coded as l for yes and 2 for no Any item to which the respondents did not reply was coded as 0 BIMS RESEARCH STUDY OVERVIEW 5 We have several conclusions about the appropriateness of the data to meet the purpose of this study First the sample size of 173 is too small to conclude much from the data Second the survey was poorly constructed Several of the questions became nominal level because they were written as mutuallyexclusive statements even though the Likert scale suggests the writer desired a degree of satisfaction indication Other questions are ratio level and don t need a Likert scale Third a smallscale test survey should have been given out first to test for problems Also the office support member s bad habit of typing 6 when she means 5 cast doubt on the validity of the other 5 s in the survey Finally the assumption is made that the problem only applied to the DMC site not BIMS as a whole BIMS should explore surveying a sampling of the entire company BIMS RESEARCH STUDY OVERVIEW References Lind D 2011 Basic Statistics for Business and Economics 7th ed New York NY McGraWHill Irwin University of Phoenix 2012 University of Phoenix Material Ballard Integrated Managed Services Inc Part 1 Retrieved from https porta1phoenixeduclas sroomcoursematerialsqnt35 1201201 10
Are you sure you want to buy this material for
You're already Subscribed!
Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'