Com 240 Exam 2 Study Guide
Com 240 Exam 2 Study Guide Com 240
Popular in Intro to Organizational Comm
Popular in Communication Studies
This 3 page Study Guide was uploaded by Nick Bahoric on Wednesday March 30, 2016. The Study Guide belongs to Com 240 at Michigan State University taught by Ying Liu in Spring 2016. Since its upload, it has received 21 views. For similar materials see Intro to Organizational Comm in Communication Studies at Michigan State University.
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If you want to pass this class, use these notes. Period. I for sure will!
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Date Created: 03/30/16
COM 240 Exam 2 Review Guide Socialization tactics Collective vs. Individual socialization Formal vs. Informal socialization Serial vs. Disjunctive socialization Investiture vs. Divestiture socialization Priority of role elements (pivotal, relevant, peripheral). Information seeking tactics (7 types). Recruiter Interview Guide and Schedule of Questions Establishing Rapport and why it is important from an interviewer’s point of view For forming a relationship and having a conversation Forms of role making (secondary adjustments, enacting peripheral roles, role negotiation) and its behaviors in influencing its content. Organizational Life Cycle defined. An imprecise biological metaphor to describe the birth, growth, and death of organizations. Life cycle research tradition emphases Emphasizes growth stages and the role of management in decision making, coordinating internal and external relationships, operations, and structuring operations. Emergence stage characteristics Establishment of mission by founder, preparation for incorporation, recruitment of members, and initial start up activities leading to the creation of a “product” or one product line. Adolescence stage characteristics. Key transitions to consider – institutionalization, paradox of success, role of the founder. Differences between emergent and adolescent stages. Organizational learning style. Population ecology (imprinting of strategic orientation; liability of newness; environmental impingement). Tushman & Romanelli's Punctuated Equilibrium model (convergence and reorientation cycles; managers’ tasks). Factors Preceding the Performance Appraisal Interview. Common Errors in Constructing Appraisals ? Propositions of PAI's (not in lecture). PAI Interview Structure. PAI Feedback Giver Styles (3). Differences between positive and negative PAI content. PAI training. Perceptions of fairness in PAIs. Model of Communicative Elements with the PAI. PAI Premises 16. PAI Communication principles... Correlates of effective supervision. Supervisoremployee interaction patterns, upward distortion. Upward influence tactics. Semantic information distance, knowledge of process feedback, knowledge of results feedback. Two types of mentoring. Leadership – transformational, transactional, taskoriented, relationaloriented, change oriented. Group Task behaviors. Maintenance behavior. Disruptive Behaviors. Work group effectiveness. Group roles (Task, Maintenance, Disruptive behaviors). Creativity (Evaluations of creativity, two dimensions of creativity four threats to creativity)... Ways to improve creativity (especially, brainwriting and nominal group technique). Interdependence, cohesion in work groups, and performance. Messages in work groups. Three dimensions in determining types of teams. Perrow’s task groups (4 types and communication characteristics). What is negotiation? Typical Negotiation Sequence. Distributive and integrative approaches to negotiation. BATNA. Key Steps in the Integrative Negotiation Process. Key terms target point, resistance point, asking point, bargaining mix. Information System (tuesday lecture) IT centric vs Problem Solving system.
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