CSU - Dominguez hills
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This 0 page Study Guide was uploaded by smartwriter Notetaker on Sunday November 15, 2015. The Study Guide belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 16 views.
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Date Created: 11/15/15
Unit 5 Review Assignment Directions Please complete the questions below You should work on this assignment as you go through your assigned reading and chapters in your textbook Please write in complete sentences unless otherwise directed Avoid copying directly from the text Your responses should be in your own words When you have completed your assignment name your file Unit 5 Review and include your last name in the file name Smith U5 Review Chapter 11 1 Explain how goals and feedback increase people s motivation and their productivity Provide at least two examples Feedbacks and goals increase people s motivation by letting them know if they are making progress towards a goal and motivating them to increase production 2 Explain why successful leaders are those with high expectations What do high expectations help them accomplish Successful leaders have high expectations because if their team fails they fail so they coach them have a buddy system and do whatever it takes to succeed 3 Why is getting to know people important for successful leadership A successful leader gets to know their team that is working for them They treat their employees like people not just workers Leaders need to know how they feel and think They have to gain their trust because trust between the leaders and their constituents is really important 4 Why should a leader personalize recognition List three ways a leader can personalize recognition It shows that someone actually cares to notice their achievements It makes an employee feel appreciated for their hard work A leader can personalize recognition by 1 personally delivering praise in a timely manner 2 giving a sincere word of Thank You and 3 Sending out and personally signing birthday and holiday cards 5 What are three actions leaders can take to Recognize Contributions The actions that a leader can take to recognize contributions are 1 Find out what is encouraging 2 Stop by for a visit and 3 Develop a winner s attitude Chapter 12 6 Discuss the difference between celebrations public ceremonies and parties Provide an example of each Celebrations proclaim respect and gratitude they also infuse life with passion and respect Ceremonies celebrate special periods in a person s life like a graduation Parties are when you celebrate a birthday by bringing family and friends together 7 Identify three ways that leaders can make celebrations part of organizational life By having 1 Events company s anniversary 2 Recognition Ceremonies getting a promotion employee of the month 3 Celebrations of Triumph beating forecasts and out doing the competition 8 Discuss the relationship between social support to service quality productivity psychological well being and physical health Why is this relationship an important one for leaders to understand Social support enhances productivity psychological wellbeing and physical health because having friends can be the greatest medicine meaning social interactions are healthy Leaders understand this because human connections produce wonderful results 9 Identify three ways in which leaders show their employees that they care By being out there for them by listening to complaints eating lunches with them and attending organizational events leaders can show their employees that they care 10 What are three actions leaders can take to celebrate the values and victories Three actions leaders can take to celebrate values and victories are 1 Celebrate accomplishments visibly and in group settings 2 Base celebrations on consistency with key values and critical milestones 3 Get personally involved in celebrations and recognitions
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