CSU - Dominguez hills
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This 0 page Study Guide was uploaded by smartwriter Notetaker on Sunday November 15, 2015. The Study Guide belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 25 views.
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Date Created: 11/15/15
In communication it is essential that the sender make sure that the transmission of information is well received to best ensure that all parties involved are informed and understand the message that the sender wanted to convey The rst step in ensuring communication success is goal setting In order to enhance the likelihood of my communication intentions I must be sure to set goals for the communication by rst focusing on building the trust of the receivers while also being selective with words sensitive to the setting and being meticulous in the use of visual images and or written forms of communication Baack 2012 In efforts to build trust the sender could introduce themselves to the receiver Since communication is inclusive of both verbal and nonverbal forms of communication as the sender I must also pay careful attention to facial expressions posture and all other body language that can indicate the reception of the information by my audience There are so many barriers to communication and as a sender I must remain cognizant of these barriers in efforts to lessen their ability to interfere with the stream of communication to the receivers Being familiar with audience is key age educational levels gender and organizational ties helps the sender to tailor the information speci c to the needs of the audience Baack 2012 Nonverbal communication is very important and in any given situation one may disregard anothers verbal communication based on the fact that it doesn39t align with non verbal cues For example if a nurse asks a patient their pain level and the patient says no while displaying nonverbal cues such as inching moaning and clutching an incision site it may indicate that the patient misunderstood the question or is simply not being honest As stated by Baack 2012 being aware of barriers paying attention to nonverbal cues and con rming that the receivers understand the message will lessen the potential of interrupting the transmission of information Baack D 2012 Management Communications San Diego CA Bridgepoint Education Inc
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